Pest Solutions, Inc.
Verified5612 W Marshall St, Richmond, VA 23230
Open 5 days/week
About Pest Solutions, Inc.
Pest Solutions, Inc. is a locally owned and operated pest control company serving from Richmond, VA to Stafford, VA. We offer area homeowners and businesses full-service pest and termite management programs. We have 30+ years of experience which has directed us to utilize safer and more effective treatment methods to solve our customer’s pest control problems. Whether you need backyard mosquito control, rodent removal services, a termite inspection, or more, our goal is to serve our customers and their families with the highest degree of excellence. We do NOT use any indoor pesticides and we can effectively treat your problem while safeguarding your family and pets from any harmful pesticides.
Rating Breakdown
4.9
★★★★★466 reviews
Customer Reviews (30)
William always provides excellence service. He always does a thorough and comprehensive job. He's always kind, friendly, and respectful. Pest Solutions is a great company. I've been a customer of theirs for years and I highly recommend them.
Response from Pest Solutions, Inc.
We’re honored by your recommendation, Barbara. Thanks for taking the time to share.
Billy was very courteous, explaining what he would be doing and making suggestions. As always, excellent service. You all do a good job of hiring good people.
Response from Pest Solutions, Inc.
shirley, thank you for the 5‑star review! We’re glad the service met your expectations. If there’s anything else you need, we’re a call away.
Matt came out expected. Did a complete & thorough inspection. He was polite & professional.
Response from Pest Solutions, Inc.
Your review made our day, Brenda! We appreciate the positive feedback.
Ned was super friendly, knowledgeable and great at his job!
Response from Pest Solutions, Inc.
Amy, thanks for the positive review—let us know how we can help next.
Always excellent customer service!
Response from Pest Solutions, Inc.
We’re so grateful for your review, C! It’s wonderful to know you’re happy with the work we’ve done.
Response from Pest Solutions, Inc.
Thanks so much for the great review, Jim! We’re glad you had a positive experience with us. Hearing this kind of feedback truly motivates our entire team.
2026 update: Being able to have the same technician treat our house over the years is truly a blessing. He knows the property, he has gotten to know us, and provides the best treatments available each time! We love this company! Update…another great visit …. It’s been years since my first review of my experience using this company and our opinion has not changed. They have a loyal customer base for a reason and we appreciate the personable service we always receive. Billy is a pleasant, prompt, courteous, and professional and always informs us of the current insects of the season to watchful for. I recommend them every time when asked by my local friends! I love that this is a family owned business and they respect their customers. They have many service options to fit any budget. They text and/or email appointment reminders, invoices and receipts. No wasted paper! I truly appreciate this local business and you should give them a try!
Response from Pest Solutions, Inc.
Thank you for such a wonderful review and supporting our local business!
William was very polite, professional, and explained all my questions in great detail! Awesome guy and excellent service!
Response from Pest Solutions, Inc.
Thank you for your kind words! We are thrilled to hear that William provided excellent service and answered all your questions. We strive to deliver the best customer experience. Looking forward to serving you again in the future!
Matt was great very friendly and knowledgeable. Braved the spring snow! We really appreciate the wonderful staff!
Response from Pest Solutions, Inc.
Thank you for the positive feedback! We're glad Matt provided excellent service despite the weather. We appreciate your kind words and look forward to welcoming you back soon!
Very professional
Response from Pest Solutions, Inc.
Thank you for the compliment! We strive to provide a professional service at all times. We appreciate your feedback and look forward to serving you again in the future.
William at Pest Solutions is very professional and polite. He’s punctual and thorough and appreciated
Response from Pest Solutions, Inc.
Thank you for recognizing our technician William's professionalism and punctuality. We are glad to hear that he provided thorough service. We appreciate your feedback and your business!
Response from Pest Solutions, Inc.
Thank you so much for the glowing 5-star review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon.
Matt is very conscientious. Took the time to show me an active termite bait station. Nice young man.
Response from Pest Solutions, Inc.
Thank you for recognizing Matt's dedication to providing great service. We're glad you had a positive experience with us and appreciate your kind words!
Response from Pest Solutions, Inc.
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. We truly appreciate your support and look forward to serving you again soon.
Billy at Pest Solutions was very efficient and thorough in checking the termite stations outside, the crawlspace and the separate building’s interior.
Response from Pest Solutions, Inc.
Thank you for the 5-star review! We're thrilled to hear that Billy provided efficient and thorough service. We appreciate your feedback and look forward to assisting you with any future pest control needs.
Billy was thorough, efficient, understood my questions, did a great job in finding the 25 stations, repaired a couple of them and checked the crawlspace. He was very professional.
Response from Pest Solutions, Inc.
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with Billy. We strive for thorough and efficient service. If you ever need assistance with your stations in the future, don't hesitate to reach out. We're here to help!
We are so glad that a friend recommended Pest Solutions to us. The manager evaluated our needs after a thorough examination of our house and surroundings. We had several options from which to choose. We have been so happy with the service, responsiveness and professionalism from the Pest Solutions team. Our technicians are observant, knowledgeable, professional and thorough. Noah, Tom and Matt are great. Everyone we have dealt with in the office has been wonderful, too. We are very satisfied customers!
Response from Pest Solutions, Inc.
We’re so grateful for your review, Lynn! It’s wonderful to know you’re happy with the work we’ve done.
William is always a diligent. Professional every time he services our home.
Response from Pest Solutions, Inc.
Thank you for recognizing William's dedication and professionalism! We are glad to hear that you are satisfied with the service he provides. We look forward to serving you again in the future.
A very professional person. Spoke to him directly and he listened to my concerns, provided solutions and took care of my problem. Excellent service! I love the company and the service technicians. You can count on them to do a good job.
Response from Pest Solutions, Inc.
We appreciate you taking the time to leave a review, Purcell! It's always rewarding to hear from customers who have been satisfied with their service.
Response from Pest Solutions, Inc.
Thank you for the 5-star review! We're thrilled to hear that you had a great experience with us. If you have any more feedback or suggestions, feel free to share. We look forward to serving you again soon!
Response from Pest Solutions, Inc.
Thank you for your 4-star review! We're glad you had a positive experience with us. If there's anything specific you think we can improve on, we'd love to hear your feedback. Looking forward to serving you again soon!
He did a thorough job, was friendly and explained what he had done
Peat treatment
Response from Pest Solutions, Inc.
It’s always great to hear we’re meeting expectations, Larry. Thank you for the generous review!
I have major ants in my house.
Response from Pest Solutions, Inc.
Your feedback is important, Rose. We’d like to learn more about what happened and how we can resolve it—please contact us.
Honestly, I have no idea what Tom did. All I saw was him open one of green traps up, looked in it, pulled up a white tube, looked at it, put it back and then closed it putting the top back on it. ¯\_(ツ)_/¯ There was no face to face communication at all. Therefore I can not rate good or bad without knowledge of what he did or did not do. ¯\_(ツ)_/¯
Response from Pest Solutions, Inc.
JUSTDORIGHT, we’re truly sorry you weren’t satisfied. Let’s work together to fix this—please call us so we can talk more.
Response from Pest Solutions, Inc.
PhaoTC, we never want our customers to feel this way. Please reach out to us directly.
Response from Pest Solutions, Inc.
Thank you for sharing, Amanda. Let’s talk more and see how we can improve your experience. Call us ASAP!
Response from Pest Solutions, Inc.
We’re here to support you, Carol. If something didn’t go as expected, please contact us so we can better understand and improve our service.
Representatives were very friendly and polite. Representative informed me of areas of serious concerns.l
Response from Pest Solutions, Inc.
We appreciate your review, Nannette. Thanks for choosing our team!
We have the Ring video doorbell and able to see what the technician did. He actually sprayed 4 squirts from his handheld bottle on the front porch. He wrote on the ticket that he sprayed around the doors and windows. I know for a fact he did not do this on the front porch. I could have done a better job with a can of Raid and saved myself $$$. We will definitely cancel any future services with Pest Solutions. I wonder if we really received our money’s worth on any of their visits.
Response from Pest Solutions, Inc.
Thank you for your review, Patty. We're disappointed to hear this and would appreciate the chance to speak with you directly to better understand your concerns and improve our service. Give us a call ASAP!
Contact Information
Phone
+1804-465-9097Address
5612 W Marshall St, Richmond, VA 23230
Website
pestsolutionsva.comHours
Services
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