Provider profile

Aptive Pest Control

4.4 stars from 1,665 customer reviews · 6290 Old Warwick Rd suite m, Richmond, VA 23224

  • 4.4 out of 5 stars
  • 1,665 customer reviews
  • Richmond, Virginia
  • Open 7 days, Early hours, Evening hours
4.4
Rating
1,665
Reviews
Yes
Claimed
Yes
Website

About this provider in Richmond

Aptive Pest Control in Richmond, VA offers dependable residential pest control services tailored to homes across the Greater Richmond region. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to fit your home’s need

Pests handledantswaspsspiders

Rating breakdown from customer reviews

4.4

1,665 reviews

5
1,339
4
84
3
38
2
29
1
175

Customer reviews for Aptive Pest Control

FB

Frank Bresee

1y ago

Had my first treatment last month. Very nice young lady did the work. All windows are supposed to be cleaned and treated. She missed 5 windows across the back, they still had spider webs and egg sacks on them in the corners. No big deal, they can get them next month. Well next month rolls around, I was not home when they came to treat. I received a text message from James that he had treated my home. I get home and look at the windows on the back of the house. The same five windows still have

Provider response

Hi Frank, <br><br>Thank you for sharing this detailed feedback. We’re truly sorry to hear about your experience and how your concerns weren’t properly addressed. What you’ve described doesn’t reflect the level of thoroughness and care we expect from our service professionals at Aptive. Your feedback

TJ

Tina Jones

11mo ago

My service was horrible! The tech named Christian came out last week, left spider webs, never treated the crawl space for mice control, never touched the wasp nest we requested to be destroyed-just to name a few thing-so needless to say we asked for a follow up visit-lucky us the same tech came out and did the same amount work he did the first time which was hardly a thing! Photos are those taken after he left! And to make things even better I get charged $119 for this visit. After my contract

Provider response

Thank you for sharing your feedback with us, Tina. We’d like the opportunity to review your account and address your concerns. Please email our team at socialmedia@goaptive.com with your service address and any additional details so we can take a closer look at what’s going on and help with anything

CR

Crystal Redden

11mo ago

BEWARE! I would give zero stars if it would let me. The tech that showed up smelled heavily of marijuana and only did the outside of the house despite us remaining home to let them in. They never cleaned the spider webs from the siding or windows. They promote their products as being environmentally friendly, which I cannot dispute however THEY DON’T WORK! They were unable to get rid of ants in the kitchen. I called for a revisit between treatments and they sent someone weeks later. They charged

Provider response

We’re concerned to hear about the experience you’ve described and would like the chance to look into it further. If you could email us at socialmedia@goaptive.com with your service address, our team will be able to review your account and help with anything we can!<br><br>-Alexis

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Treatment and cost guides before you call

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