Mosquito Authority of West Richmond
Verified4411 Wistar Rd, Richmond, VA 23228
Open 7 days, Early hours, Evening hours
About Mosquito Authority of West Richmond
Got a mosquito problem in West Richmond? Say no more—we’ve got you covered (and not in bites). At Mosquito Authority, we don’t just shoo them away; we kick them out! Our locally-owned and trained team knows exactly how to handle West Richmond’s pesky pests with science-backed treatments and eco-friendly solutions. Here’s the deal: we tackle mosquitoes at the source, but if they come back within 21 days, so will we—at no cost! That’s right, our Satisfaction Guarantee means mosquitoes can’t win, but you always do. Whether it’s your backyard or your business, we’ll make it stress-free so you can enjoy life without itchy interruptions. Call us today for a free consultation and to get the best mosquito control services. Your safety is priority!
Rating Breakdown
5
★★★★★382 reviews
Customer Reviews (30)
Carrie is so great. She didnt hassle me and called back when I asked her to. We got my services all set up to go. Here is to a Mosquito free summer for my family!
Excellent customer service by Carrie
Carrie was amazing 10 stars! 😍 We have grandbabies now so it will be amazing to be able to enjoy the outdoors with them and not worry about mosquitoes. This is the 2nd house they have serviced and it works great. Our old house was surrounded by dense trees. Our new house is by a creek and woods, the mosquitoes here are relentless with everything else we have tried before. Thanks MA!
Carries has been great about following up and not being pushy on selling but accommodating out needs
Carrie always provides excellent customer service!
Carrie provides stellar customer service!
Darrian and the Mosquito Authority continue to provide top level services and excellent customer support! Thank you!
Carrie always coordinates our treatments and billing so efficiently and cheerfully, and the MA has kept our yard comfortable and party ready for years!
Carrie always provides the utmost care and attention to our service needs. She's friendly, and personable on the phone,and is ALWAYS accommodating to whatever our situation may be. We've been faithful customers for several years and will continue doing business with mosquito authority. Thank you Carrie!
❤️ Carrie, awesome customer service ❤️
Carrie gave great customer service and was very responsive
Carrie is amazing! Great energy and was not pushy but still attentive!
If you’re looking for pest control Mosquito authority is the place to go. Who should you ask for when you call? Carrie no doubt about it. I’ve been using their services for more than 3 years now and I will ask to speak to Carrie no matter what I need. She has always been a constant presence and reliable representative for Mosquito Authority and I couldn’t be more thankful for her. Also, the product they use works. I would get eaten alive out on my yard if I didn’t have their product to keep me and my kids happy and safe from mosquito bites.
Carrie was fantastic! She followed up with me like I asked and she earned my business! Thank you.
Carrie was very helpful! Excellent customer service. Thanks!!
Carrie does a wonderful job and is always on top of things!
Been with Mosquito Authority for a few years and would not change a thing. Great results and can enjoy my years without getting bit. Fast and prompt for all appointments. Also easy payment options to fit my needs. Thanks Carrie for the continue great customer service!
Response from Mosquito Authority of West Richmond
It makes us tremendously proud to hear that you have counted on us for so many years, Jennifer! Thank you for your kind compliments, we appreciate it!
Mosquito authority does an excellent job every season! We deal with Carrie most often and I’ve had the pleasure of working with such a nice, caring. She immediately makes you feel like a friend and handles any issues that arise. Go with mosquito authority if you want a company that feels like a friend!
Response from Mosquito Authority of West Richmond
Thank you so much for the wonderful review, Kelly. We’re thrilled that Carrie and our team make you feel cared for and handle issues promptly. Your trust means a lot, and we’re honored to protect your yard each season. We look forward to continuing to serve you.
Terry has been amazing to work with. As a new customer, I’ve had a lot of questions, and she is always kind, patient, and incredibly helpful. She never makes me feel like a bother, no matter how many times I call, and she always returns my calls quickly. I truly appreciate her empathy and professionalism she has made my experience so positive.
Response from Mosquito Authority of West Richmond
Thank you, Bella, for sharing this wonderful feedback. We’re so glad Terry has been kind, patient, and helpful as you get started. I’ll be sure to pass your praise along to her and the team. We look forward to continuing to support you whenever you need us.
We've been using them for the last eight years. They're amazing! We used to get bitten by mosquitoes multiple times just walking from the car to the house and now we can go hang out in the backyard safely. Always let you know when they're on the way, and check with you to ask if you're having any specific problems. Highly recommended!!
Response from Mosquito Authority of West Richmond
Richard, thank you for trusting us for the past eight years. We're thrilled our treatments have made your backyard enjoyable and stopped the mosquito problem. We appreciate you highlighting our communication and responsiveness, and thank you for the high recommendation. We look forward to continuing to keep your yard comfortable and pest-free.
Absolutely would recommend Mosquito Authority to everyone!! We have been getting treatments from them for years & our mosquitos are non existent which is great for our kids when playing outside!! Carrie is so personable & helpful whenever I reach out and vise-versa!! It’s like talking to a friend over the phone!! All of the service technicians that come treat or inspect our property are always so informative & friendly! If there are ever any issues with anything (hardly ever) they are very quick to provide a resolution!! 10 out of 10.
Response from Mosquito Authority of West Richmond
Thank you so much for recommending Mosquito Authority and for your years of loyalty. We’re thrilled our treatments have kept mosquitoes away so your kids can safely enjoy the yard. I’ll be sure to pass your kind words along to Carrie and the rest of the team. We appreciate your trust and are always here to help if you need anything.
Carrie was AMAZING from the first day I called about my home. She sent Faron to my home asap to do my home inspection! Faron was very thorough and he explained everything to me in detail as he took me through the inspection he addressed all of my questions and concerns and made sure I knew everything that was being done. Carrie made sure I knew how the entire process was going to be from start to finish and she answered all my questions everytime I reached out. I really did appreciate their patience and understanding!! I would definitely recommend them to my friends and family. THANK YOU SO MUCH Carrie and Faron!!!
Response from Mosquito Authority of West Richmond
Thank you so much for the wonderful review, Kavonda. We’re thrilled Carrie and Faron provided thorough, patient service and walked you through every step of the inspection. We truly appreciate you recommending us to friends and family and are always here if you need anything in the future. Thank you again for trusting us with your home inspection.
Theives, lots of favoritism, unorganized.Shady!
Groupon was misleading and I was upcharged a random fee to have them accept the voucher. Dishonest. Won’t be back after the treatment.
Response from Mosquito Authority of West Richmond
Collin, we're committed to offering honest service, so it's regretful for us to learn that you feel this way. Please offer us an opportunity to work towards regaining your trust by emailing your best contact information and availability to anthony@bugsbite.com. Thank you.
On Saturday evening, we were grilling on our deck when we heard what sounded like lawn equipment. It was Mosquito Authority spraying our neighbors yard, which was less than 25 feet from where we were sitting. We all began coughing and sneezing from the pesticide that he was spraying. It is now 14 hours later, and we still have sore throats and headaches. I don't know what kind of pesticide they use, but it is bad enough for the Mosquito Authority technician to wear a hazmat protective suit. It is discourteous and unprofessional not to at least make sure there is no one nearby before beginning to spray clouds of pesticide.
Response from Mosquito Authority of West Richmond
Jim, we are concerned to learn of what you are describing, as our team member should have taken more precautions before he began treatment. Please allow our team to speak to you further, as we would like to learn more details about this. Kindly send a note with your name, contact information and the best time to reach you to anthony@bugsbite.com. Thank you.
Contact Information
Phone
+1804-495-0874Address
4411 Wistar Rd, Richmond, VA 23228
Website
www.mosquito-authority.comHours
Services
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