Provider profile

Cobalt Pest Control

5 stars from 164 customer reviews · 1505 E Main St, Richmond, VA 23219

  • 5 out of 5 stars
  • 164 customer reviews
  • Richmond, Virginia
  • Open 6 days/week
5
Rating
164
Reviews
Yes
Claimed
Yes
Website

About this provider in Richmond

Cobalt Pest is a local family-owned pest control company proudly serving the greater Richmond area. With years of experience in pest management, our pet and family-friendly treatments are both effective and safe. We include treatments for ants, fleas, spiders, mice, wasps, and 250+ bugs on our customized plans. We…

Pests handledbed bugswaspsrodentshornetsyellow jackets
Praised forfriendlyknowledgeable and thoroughpricing is very competitivepatient
Methodsdyi stuffwhatever poison he uses

Rating breakdown from customer reviews

5

164 reviews

5
162
4
0
3
0
2
0
1
2

Customer reviews for Cobalt Pest Control

KP

Kristal Parada

5mo ago

Scott was so helpful!! He was incredibly informative and thorough, and really helped us out during an uneasy pest situation!

TO

tammy olszewski

7mo ago

I previously gave 5 stars. It’s been reduced to one star because Scott was to come back one year after the treatment August 2024. He was due back August 2025. It’s now December 2025. Lots of excuses and assurances he would return. I waited, as I thought maybe he had some personal issues he was working on. I’m more than disappointed. update: Scott contacted me, took responsibility and came out yesterday

KW

Ken Westlund, Sr.

8mo ago

Rodents unexpectedly showed up in our house after years with no issues. We tried the DYI stuff I successfully learned and used when I was deployed with the Army in Somalia. We became aware of this company via word of mouth from a teacher who works with my wife. This man diligently went about his business, educating us graciously along the way! He not just got the job done but continues to monitor and keep my human and pet families safe! I highly recommend this company!

KW

KW White

10mo ago

I don’t think I’ve ever been this let down by a fellow entrepreneur. Base on all these five star reviews and the way Scott spoke to me on the phone, I was ecstatic to support a family business. I spent an hour moving all my furnitures for him to come take a look at the home and then waiting for 1.5 hrs after the agreed time, he “came to my house”, “looked outside”, and left without notifying me. First off, he said he rang the doorbell before heading out. I don’t have a doorbell. He said he “looked around the house” when there was no way he could have looked around the entire house because you need to be let in to see my backyard. He then proceeded to tell me that I have Norway rats, which I don’t. He would have known that if he actually came inside to see the poop size. And then when I call him 5x after he texted me he had already left, he didn’t even have the decency to pick up and refused to come back. The next day he sends me a quote for $1,475 after a “discount for my troubles” and said I’ll need new crawl space doors and vents. And then when I asked what the $1,475 was specifically for… I got no response. I had 3 other exterminators come for an inspection and all three of them said everything Scott told me was untrue even down to the types of rodent it was. I am a huge supporter of small business owners and can overlook most things. I was even still willing to work with him after the no-show and lack of consideration. But this was by far the worst I’ve ever experienced with a family-owned business. And I would never treat an eager client like this. If you want to support a small locally owned extermination company, I recommend HL Cooper or Eco Pest.

Provider response

We are sorry you feel this way. I disagree with your representation of the situation and I stand behind my recommendation.

MP

Mitul Patel

11mo ago

Scott went above and beyond. He came to my newly purchased warehouse and office and cleared out all the wasps nest and even forgot an area and came back on his own dime. There was a hole on the side of the building which he patched up and sealed without me having to ask. Pricing is very competitive. Very friendly and I will be recommending him to all my business . partners in the area. He is high in demand so if you do not get a hold of him he will definitely call you back. Support your small businesses!

Provider response

Thank you for the feedback and we appreciate you choosing us to protect your office! Richmond has plenty of bugs and we definitely are in high demand and are grateful for your flexibility with scheduling. We appreciate your support and hope you have a wonderful day!

SB

Stephanie Bowler

1y ago

Scott and Lindsey were great to work with, both very responsive. We hired Cobalt for general pest control services but before their arrival discovered a huge wasps nest. They told me not to worry and that it will be cared for. The next day they came out and call this man the wasp warrior because that nest is gone and those things were angry! I am thankful they were able to effectively take care of this issue and cater their servicing to care for my dogs as well. Thank you, Scott.

Provider response

Bald faced hornets are no joke and we appreciate the wonderful review! We are glad to have the opportunity to protect your home and we are so happy we got the hornets before they had the chance to sting your family or dog. We look forward to protecting your home year round.

MF

Matthew Felts

1y ago

I'm not sure 5 stars is enough. My family had a major hornet infestation in our attic and they managed to find a way into our home. Our bedroom, closet, and daughters bedroom had dozens of hornets make their way into our living area. We called between 30-50 pest control companies on Tuesday and everyone said they wouldn't be available until later in the week or even next week, even though this was a severely urgent issue for us considering they were literally inside of our house where we sleep. By the grace of God we were able to get a hold of Scott. He understood the severity of our situation and after working all day he cared enough to come to our home around 10pm and stayed until after 4am removing all of the hornets and the nest, and sealing up any access points he could find when other companies weren't willing to come within the next couple of days. He was even kind enough to check back in with us over the next few days and stop by to make sure the issue was fully resolved. We were blessed to have worked with someone who cared about our situation and I hope anyone who reads this will use Scott and his company. I feel confident in saying he would take good care of you.

Provider response

Oh man this one was a doozy and we appreciate you trusting us to protect your home. We take allergies very seriously and stinging pest can be a nuisance to some and a serious safety concern to others. It was a pleasure to get to work with you and figure out this very unique situation. If you ever need anything in the future don't hesitate to reach out!

SF

Sarah Felton

1y ago

This company gives excellent service and awesome advice on your concerns dealing with pest control. I had black widow spiders, and spider crickets, he did what he does best and I haven’t seen any since!!!

Provider response

Thank you so much! We appreciate all the wonderful feedback and proud to protect your home from dangerous and creepy pest!

MF

Mack Flaherty

1y ago

Scott from Cobalt is excellent. We had him out to do a bed bug inspection. He didn't find anything but was very thorough and happy to explain any questions I had. If we do have any issues in the future, he'll be the first one I call

Provider response

Love this, its always great to deliver good news! We really appreciate your feedback and wonderful remarks. Thank you so much!

LD

luna demarest

1y ago

The best service!! My roomates and I thought we had bed bugs, we contacted some big name company’s that came and barely checked our house, and then gave us insane quote price. I then contacted Cobalt Pest Control. They got back to me quickly, and they came to do an inspection asap! Scott throughly searched through the house and explained everything to me, he really knows his stuff. He was able to explain to me that we did not have bed bugs, but we had a bug I had never even heard of (and he told a really cool story of how the begs came to be) and it was an easy fix. 10/10 Would recommend Cobalt Pest Control!

Provider response

Thank you so much! We are always happy to help and we love being able to deliver good news! You're feedback is greatly appreciated and we hope you have an awesome day!<br>

TG

Tea-zekial Giles

1y ago

Great company very effective! The owner was very cool and friendly. Came out and obliterated these pesky German Cockroaches that had invaded my property. Ever since he came out I have not seen many stragglers. But when I do they look very weak and deformed. Whatever poison he uses is top tier. Thanks again Cobalt. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Provider response

German cockroaches can be a tricky pest but we have the knowledge and products to get the job done. Nerdy explanation, the reason they are deformed is because a component of the treatment inhibits their ability to produce chitin which is the structural component of a bug. It's what makes the crunch sound if you step on a bug. Luckily mammals like humans, cats, and dogs don't have chitin so its a has a great safety profile while still being super effective against the cockroaches. Thank you so much for the review, it means the world to us!

CG

Cait Gritsko

1y ago

Scott with Cobalt Pest Control is wonderful! He will be my first call should we have any pest control needs in the future. Thankfully he was able to give us great news that we were not dealing with bed bugs-- but I still felt compelled to write this review due to his fantastic service. He was incredibly patient with my many questions, extremely knowledgeable and thorough, and just all around a wonderful service experience. HIGHLY recommend- call Scott! You won't be disappointed. The other reviews are what led me to call Cobalt and I am so thankful we did!

Provider response

We love reading these kinds of reviews! We always enjoy delivering good new like "we are in the clear", but if its not as pleasant news we will always will be forthcoming and honest. We have built of company on integrity and doing what is best for the home owner. We don't always make the sale because we aren't willing to compromise our integrity and we are very proud of that, we thank you greatly for the review. <br><br>Bed bugs are something we have made a name for ourselves in Richmond and I am proud to say we have never sold a bed bug job when it turned out to be something innocuous. Thank you for letting me brag about our company and it was a pleasure to deliver you good news. Have a wonderful day! <br><br>PSA, never take a bed bug quote over the phone. VDACs requires a positive ID on bed bugs and some bugs look very similar. Don't spray anything and don't throw anything out, call a professional first.

MF

Madison Foard

1y ago

I had a bedbug encounter recently and have been feeling paranoid for the past few days, particularly about my car. I gave Cobalt a call and they were SO kind and understanding and put my mind at ease, even offering a free inspection. Thankfully it sounds like I'm likely in the clear, but I will be passing this info along to the folks I visited experiencing the infestation to get them taken care of!

Provider response

Thank you so much! We always appreciate the wonderful feedback and we love delivering wonderful new! Thank you for reaching out

MS

Max Soto

1y ago

Easiest five star review I've ever felt compelled to write! I cannot recommend Cobalt Pest Control enough. Scott is an absolute gem of a human being and is undoubtedly the most knowledgeable pest control professional I've ever met. My wife and I found a singular bed bug in our room and we immediately thought we were at DEFCON 1. We reached out to Cobalt and Scott put us at ease immediately. He continued to text us and kept us up to date on when he'd be able to come by as he was at another house. When he arrived, he gave us a mini briefing on bed bugs and wanted all the details so he could determine the best plan of action. After that, he went straight to work and examined every nook and cranny of our room and was incredibly thorough, even crawling into places of our crawlspaces I didn't know existed (checking for bats, as there was a slim chance that it was a bat bug). Scott evaluated everything carefully and then presented us with several options for solving the case of the singular bed bug. He dusted the perimeter of our room (with something the name of which I can't remember) and even went back into the crawlspace to lay down boric acid for the rodent-sized cockroaches he found back there. After all was said and done, Scott let us know that he'd be in touch for the next two weeks to check on us and see if there were any additional sightings and told us what to look out for in the mean time. Scott is the type of person you hope shows up any time you have to make any kind of service call. He is thoughtful, easygoing, incredibly smart, passionate about his trade, and genuinely wants to help the people he receives calls from. If you ever run into a similar situation or have other insects and rodents invading your home, Cobalt Pest Control is the only call you need to make.

Provider response

This is one of the greatest review we have ever received. Often, we work late nights, we work in extreme temperatures, and cramped areas. Don't get me wrong, we truly love it and the people we get to meet but on those days when we feel the struggle, reviews like this are what we look to and remember why we do what we do. Helping people has always been what we strive for. Making people comfortable in their homes we believe is of the utmost importance, and reading something like this is like finding gold. We are so happy that we could help you.

HA

Hira Azher

1y ago

I cannot recommend them enough! I previously hired a big pest control company (paramount pest control) to assist in an issue with roaches. They briefly visited once and then just sprayed the interior and exterior of the home in following visits. On the other hand, Cobalt Pest actually figured out the root issue and closed the holes and gaps that were allowing pests to enter. They do a very thorough job and answered all of my questions clearly. AND, they are incredibly affordable!!!! I always recommend them to friends with pest control issues and can definitely say they go above and beyond to help address all your concerns.

Provider response

What a wonderful review! We always love hearing our success stories! We know pest control is not one size fits all. If that other company came out and was just spraying without getting to the root of the problem it is only a Band-Aid. We train our staff to treat it like doctors and we have a assessment and then utilize the prescription needed. We think it would be odd if a doctor had your prescription ready before your appointment started. We focus on the source and not just the symptoms to protect your home. Thank you choosing us to protect your home!

AW

Ainsley Walker

1y ago

Responded very fast, very knowledgeable

Provider response

Cant beat it! Fast and knowledgeable, we love to hear it. Thank you for your kind words and support

MF

Melissa Foster

2y ago

Scott came out within 3 hours of contacting him on a Saturday afternoon! Professional, efficient, and kind. Thank you for getting those yellow jackets out of my yard!

Provider response

Absolutly! We are so happy to hear your kind review. We get after those yellow jackets and are happy to help! Thank you for choosing Cobalt Pest

JD

Jade Dickinson

2y ago

Scheduled a bed bug inspection and they identified I did NOT have bed bugs (yay) but did have fleas. Treated the yard for free and did a look around to identify where rodents might be entering the home to bring the fleas in. Overall wonderful communicators—very helpful and friendly! Sadly I rent and had to schedule the follow up w/ my property management to actually treat the problem but I would recommend Cobalt and would have stuck with them if I had the choice!

Provider response

You are so kind and thoughtful. Thank you for this review! We are also glad you did not have bed bugs. Thank you for being a wonderful client!

PS

Patty Starnes

2y ago

Scott is the yellow jacket King. He took care of our problem the same day I called him. Thanks for helping us out so quickly and effectively. Tim Starnes

Provider response

We love "yellow jacket king!" Thank you, Mr. Starnes! If you need help with anything in the future, don't hesitate to give us a call!<br>

VH

Valerie Heath Lopez

2y ago

Scott was very helpful and honest with what treatment plan we needed! He is very knowledgeable and explained everything to help us in detail! He made us feel at ease that he can definitely get rid of our bug issue!

Provider response

Thanks for sharing your experience with us! We really appreciate the feedback and support. It’s been a pleasure working with you!

KC

Kenneth Carter

2y ago

Mr.Cobalt came to the rescue over the weekend on short notice he was able to remove this extremely large hornets nest. He was very professional and he knew exactly what to do.We thank you very much for your help and we will definitely use your services again when needed.

Provider response

Happy to help! Glad we could keep the congregation safe and keep the service on time! I really appreciate the feedback and it been a pleasure serving you.

Other providers in Richmond worth comparing

Pest control near Richmond compare other Virginia markets

Back to all Richmond exterminators or the full Virginia directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.