Provider profile

Terminix

4.9 stars from 1,637 customer reviews · 957 Norfolk Square, Norfolk, VA 23502

  • 4.9 out of 5 stars
  • 1,637 customer reviews
  • Norfolk, Virginia
  • Open 7 days, Early hours, Evening hours
4.9
Rating
1,637
Reviews
Yes
Claimed
Yes
Website
Pests handledtermites
Praised forpersonablepatientcourteous

Rating breakdown from customer reviews

4.9

1,637 reviews

5
1,544
4
38
3
14
2
8
1
33

What Terminix says about their service

Google has no written reviews for this company, so the details below come from their own website rather than from customers.

Areas served

Eastern North Carolina · Hampton Roads VA · Virginia · North Carolina

Services listed

  • Rodents
  • Mosquitos
  • Indoor Invasive
  • Wildlife
  • Roaches
  • Bed Bugs
  • Termite
  • Ants
  • Spiders
  • Fleas
  • Ticks
  • Moisture Control

Guarantees they advertise

  • Complimentary re-service if needed between visits
  • No Long-Term Contracts Required
  • Free Re-Service Between Visits

Source: insect.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.

Customer reviews for Terminix

WT

Welcome to Jesse's Channel

4mo ago

Hayden provided outstanding service from start to finish. As a Terminix agent, he conducted a very thorough, top-to-bottom inspection of our home, paying close attention to every detail and not rushing through any part of the process. He took the time to clearly explain what he was seeing, what issues were present, and why they were happening, which really helped us understand the situation better. What stood out the most was how knowledgeable and professional he was. He didn’t just point out p

Provider response

We appreciate the time you spent to share your feedback! Thank you for being a Terminix customer.

MT

mike territo

1y ago

DO NOT USE TERMINIX!!! Their customer service is terrible. There technicians are terrible. Their prices are outrageous. We had pest services, crawlspace work and attic work done. We have had nothing but issues with it. Every time i have needed them to come out for anything the appointments are booked weeks out and then they don't even show up. When they do show up nothing that ever needs to be done is covered under the expensive warrantee that we paid for. Even that managers can't do the

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Dan

TM

Tishauna Moolah

2y ago

I had a pest issue contacted my pest company as usual. They came out gave me my options , I picked the top option because I wanted the problem taken care of. The guy comes out he half way does the job as I watch him on my ring camera , he tells me the exact opposite of what the sales representative tells me. He then tells me to trash all my furniture and clothes. He goes well look I’ll do it if that gives you peace of mind. Peace of mind, I want what I paid for. My two week follow up comes and t

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Dan

Other providers in Norfolk worth comparing

Pest control near Norfolk compare other Virginia markets

Back to all Norfolk exterminators or the full Virginia directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.