Provider profile

Pest Proof Pest Management

4.9 stars from 706 customer reviews · 10432 Balls Ford Rd Ste 300, Manassas, VA 20109

  • 4.9 out of 5 stars
  • 706 customer reviews
  • Manassas, Virginia
  • Open 5 days/week
4.9
Rating
706
Reviews
Yes
Claimed
Yes
Website

About this provider in Manassas

Looking for a reputable pest and wildlife control company? Contact the pros at Pest Proof Pest Management today! Our independent, locally owned and operated natural pest control company located in Manassas, Virginia provides high quality wildlife and pest removal services. We offer homeowners a balanced solution to…

Rating breakdown from customer reviews

4.9

706 reviews

5
633
4
8
3
1
2
1
1
8

Customer reviews for Pest Proof Pest Management

WL

will leach

14d ago

Andy and pest proof were awesome

KH

Katie Heritage

17d ago

Always great. Pest Proof is the only company that deals effectively with our carpenter bees. And we have tried many. Shout out to Bruce who did a great job for us today

SL

sandy Lancaster

17d ago

Bruce did a great job for us. He explained everything he did and was very informative. We would use the company again in the future.

CO

Collin Okoniewski

20d ago

We continue to enjoy the service we get from Pest Proof. We have been on a regular maintenance plan for a few years and feel we are getting quality service without the pressure of upgrades, enhancements or upsells. Andy was our original technician for years and he was great. Gave great information, was friendly and knowledgeable. We recently have been seeing Bruce and he too provides great service, is personable, and gave great recommendations to continue to stay pest free in and around our home.

MH

Mark Horoho

20d ago

Eric L. waa out today for some follow-up work. First time working with Eric and it was a pleasure. He was customer focused and thorough from start to finish. Quality of work was excellent as usual. Thanks to all. ---------------------- Appreciate David coming out for a follow up to previous work. Like all the techs, he was knowledgeable, professional, and answered all questions meeting each request while on site. Continued positive interaction with the Pest Proof team. Bo and George were out today to complete rodent exclusion work. A great team that did a great job. They've been here before and their work is always first class. Appreciate their professionalism and courtesy..... Another great visit...always glad to have Bruce on site...he is professional through and through.....an expert in his field....we know there will be no stone unturned when he is on the job. Thanks, see you next time.

A

Aubrey

21d ago

Pest Proof has been an excellent company for us especially since we had some very large pest issues that no other provider had the capability to take on so we were very happy with all of the technicians. thank you very much.

MM

Melissa Morrell

21d ago

Bruce has a stellar work ethic. Excellent service.

TN

Thanh Nguyen-Huynh

21d ago

Bruce at Pest Proof came by and did our monthly services. I had a few questions about previous services that needed to be cleared up. He didn't know the answer, but he was able to track down the right contacts and was able to deliver the answers I needed. Excellent Customer Service!

SM

Susan Molina

23d ago

Bruce was outstanding! From the moment he arrived, he was professional, courteous, and incredibly knowledgeable. He took the time to explain everything he was doing, answered all of my questions with patience, and made sure I understood the treatment plan. What really stood out was how thorough and detail-oriented he was. He didn’t rush through the job and carefully inspected every area to make sure nothing was overlooked. It’s clear that he genuinely cares about doing quality work and making his customers feel comfortable and informed. If you’re looking for someone who is honest, reliable, and takes pride in their work, I highly recommend Bruce for your pest control needs. Excellent customer service and a great experience from start to finish. Thank you, Bruce!

JC

Josette Contreras

1mo ago

We had Pest Proof Pest Management come to inspect our attic after a squirrel was reported. Before entering the attic, the technician was specifically warned to step only on the joists. Unfortunately, he stepped between them, breaking the attic flooring, damaging the attic access, and separating the surrounding trim and molding. To his credit, he immediately apologized, took photos, and said he would report the damage to the company. Unfortunately, that’s where the good service ended. No one from the company contacted us. We had to repeatedly call and leave messages just to get a response, and we were told to wait until the following week for someone to address significant damage caused by their employee. The damaged attic access is now unstable, a safety concern, and an eyesore. Mistakes happen, but how a company responds is what matters. We expected immediate communication, accountability, and a plan to repair the damage. Instead, we experienced poor customer service and a lack of urgency. Based on our experience, we cannot recommend this company.

Provider response

Hello,<br><br>We’re sorry this happened. Our technicians work in attics every day and are trained to enter and navigate them safely, but in this instance, our technician made a mistake. He immediately acknowledged the damage, apologized, documented it with photos, and notified management.<br><br>The incident occurred on Thursday. We subsequently spoke with you, confirmed that we were aware of the damage, accepted responsibility, and advised that we would arrange for it to be professionally repaired the following week. We understood that this timeline had been communicated and accepted. Since this review was posted on Saturday—two days after the incident and before the repair timeframe discussed—it appears there may have been a misunderstanding about the next steps or timing.<br><br>We recognize that the damaged attic access is concerning, and we apologize if our communication did not provide enough reassurance or clarity. A member of management will follow up with you on Monday to confirm the repair plan, address any immediate safety concerns, and ensure the damage is properly resolved.

CB

Claire Bouchard

1mo ago

We have been working with Bruce and the Pest Proof team for years now and are always so impressed with his quality of service and kindness. Bruce is always efficient, professional, and a joy to speak with.

KB

K Baker

1mo ago

Bruce did a great job! Discussed his plan, showed me the results, and everything looked great!

M

Marcia

1mo ago

Bruce did an outstanding job cleaning and sanitizing our shed that had been invaded by a fox and mice. He extended his work day to repair holes in the floor of the shed. We appreciated his positive attitude about not only getting the work done, but doing it thoroughly and with excellence.

KH

Katherine Helms

1mo ago

Bruce came out same day to make sure my house was ant free for the holiday weekend. My regular technician Andy is also great and made quick work of a wasps’ nest on my deck.

C&

Chris & Jane J.

1mo ago

Bruce did a great job today, July 1st. I checked in with him and discussed his treatment plan. He was very informative about other pest control strategies. Bruce is definitely an asset to the company and a pleasure to work with.

MN

Matthew Newton

1mo ago

Jeff was great! He's very knowledgeable, experienced, and personable. Glad to have him as our new rep!

PM

P M

1mo ago

Been dealing with pest proof for a few years. Very good company. Employees are very personable and well informed. 5 stars to technician Bruce

Provider response

Glad to know that you had a great experience.

CL

Clare Lopez

1mo ago

Thanks to Pest Proof technician Bruce for a great job at my house yesterday!

KW

Kathy Williams

2mo ago

Bo and Austin were amazing!!

EW

Erica West

2mo ago

Bruce thanks for your knowledge and support on treatment. I look forward to working together in the future. If you are looking for pest control give pest proof a try.

RW

Robert Woycik

2mo ago

Great prices, great service. My guy Bruce showed up, very friendly, explained what he was gonna do, asked if we had any issues he needed to address and did his thing. Highly recommend Pestproof and Bruce

PM

Patrick M

2mo ago

I switched from orkin and have been really happy with the service. I just had my attic remediation done due to flying squirrels. Bo and Jr did a fantastic job! They were accommodating, had great communication, respectful, personable, and professional. I've had their service for a few months now and I'm very happy I made the switch.

S

Shane

2mo ago

Bruce, Bo, Austin, and J.R. Did an incredible job for us! First class operation.

R

rmHakami

3mo ago

We had our home in Bristow, Virginia, treated today by Bruce, who is a technician with Pest Proof. He did a really excellent job and he is a great person too. We are extremely satisfied with the job that he did.

Provider response

Thank you for calling us for the service, we are glad you are pleased with the job and if you ever need anything in the future please feel free to call us.

MM

mark magestro

3mo ago

Bruce was quick, efficient, personable, and remembered all of our specific requests.

FH

Farzana H

3mo ago

Bruce did his job perfectly and explained everything to us clearly. We will definitely recommend this company to others

MG

M. G.

3mo ago

We’ve been using Pest Proof for years via a service plan. The techs are always amazing but our most recent tech (Bruce) went above and beyond. He was super thorough in the quarterly inspection/treatment. He helped answer the few questions we had and was such a pleasure to work with. Thanks for the excellent service and for keeping our home pest proof.

RM

Ray McLaughlin

3mo ago

Pest proof has always provided a good service. My tech Jeff takes good care of the areas around my house.

BJ

Bruce Jackson

3mo ago

I had a great experience with this pest control company. They were professional, on time, and explained everything clearly before starting the treatment. The technician was friendly and took the time to answer all of my questions. I would definitely recommend them to anyone looking for reliable and honest pest control service.

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Treatment and cost guides before you call

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