Frontline Pest and Termite of Manassas

The inspector came out to inspect the traps that were inside and outside the house. He was very professional & very knowledgeable. He explained every step in detailed. He even had to chase off a black snake before he could to check one of the traps. I appreciated his service. Very respectable young man. Thank you!

Jake did excellent work. I was impressed with his deliberation.

Horrible service. They WILL NOT let you cancel. They make it next to impossible to reach out to their “customer loyalty” team which they say are the only ones who can cancel your service. They bill you over the contract agreement. DO NOT SIGN A CONTRACT WITH THESE PEOPLE! Just go with Pestie or buy the chemicals and do it yourself. There is nothing special this company does for pest control. Edit: Upon posting this review, someone reached out, cancelled my account and refunded the incorrectly billed amount (charged $2 over contract amount each month). Adding a star. The lack of due diligence on billing and practice of making it very difficult to turn off auto-renew stands. Other reviews mention the same.

From the phone call yesterday to Chris the technician coming out today - our experience has been great! Chris covered all the areas in our home to help us get rid of an ant and cockroach invasion! He provided my parents and I education on how to maintain the home until our next service. Chris was knowledgeable, patient, and we really appreciate his time and help. Frontline’s HR team has hired the friendliest people!! Thank you.

Very confident, professional and caring service received.

This is our first time using frontline pest control and are very happy. They were very quick and professional.

Keith gave me the most detailed service i’ve had in a while. He is a stands out among standout!s! He was working on a sweltering day and smoothly accomplished everything! Respectfully and graciously checked in with me. He should mentor new service people. GREAT JOB! Carry on, KEITH!

Great company my tech wesley was professional and very knowledgeable in his field, I asked him questions about my sister and he was able to answer with full detail.Now I have a full understanding on how ants work highly recommend this company

Andrew was awesome! Fast, thorough, knowledgeable and a nice guy. Explained the process, did his work, did a great job. I am very impressed. Alex is top notch and I will request his services 100% of the time.

The extreme level of environmental and social irresponsibility hence personal injury caused by Frontline technicians’ negligence is unheard of. Johnny (technician) was scheduled through Blair (salesman) for an emergency mice infestation pest control service (new customer - initial visit after a thorough inspection was completed by Terminix just two days prior) and Johnny felt that it made professional sense not to call, text, ring the doorbell or knock on the door to announce his arrival in order to access the inside of the property nor attempt to access the property through the unlocked rear gate of the home (as requested be done by the dispatch office). Instead of exuding the slightest hint of a work ethic and professional seriousness in representation of Frontline, Johnny makes the irresponsible decision to simply leave a plastic bag with items hanging on the door handle, snaps two (2) photos of the front of the property to convey that “Johnny was here,” and proceeds to collect payment after falsifying to his dispatch office that the work was “attempted.” The dispatch office attempts to get him to return to the property right away on the same day, only to disappear and not provide any form of follow-up or confirmation. The complete disregard for human life, health and safety, professional career worker’s time (the tenants were inside the home more than 30 minutes prior to the 2-hour appointment window’s start time after having made arrangements to be out of work given the urgency of the appointment), and the overall intentional prolonging of personal injury caused by the delay in service of the property for the mice, there is more than enough valid reason to immediately terminate Johnny’s employment (as well as all of “the Johnnys” of Frontline, to include Blair’s for false advertisement of a bad product) and for all customers to terminate any current and future service agreements across the DMV region with Frontline for non-compliance and non-performance on something as delicate as emergency pest control services for a mice infestation inside and outside of a home. As a career professional and as a landlord, I cannot help but feel absolutely embarrassed on behalf of the CEO, the President and the Founder for the mockery Frontline has been turned into as a company by its team members in 2026 and recent years. A no-show and non-performer.

I scheduled an appointment with Luis. Not only did no one show up, but now they have refuse to return any of my calls or text. Absolute terrible company - stay away

Great job Andre. Very nice young professional.

DO NOT USE! Unlawful practices. They will not let you cancel your account and continue billing you YEARS after your initial 12 month contract. There is no online cancelation and demands in writing are not accepted, which is in violation of VA consumer protection statutes. When calling, you will be told you must speak with an Account Manager, who is NOT available and doesn't return calls. Also, their contracts are deceptive- for monthly services but they only come out 1 time annually. Check BBB complaints! There are numerous BBB complaints stating the same for multiple locations throughout the US. Highly suspicious spike of 5-star reviews on certain dates with similar language.

Adrian I didn’t like his service

Excellent, he was incredible!

Danford was on time, thorough, and professional. He was polite and took the time to explain the extermination process to me and answer any questions I had.

left a bunch of dead bugs in the wall voids that brought more in! Ended up going with a different company.

Had a wonderful experience with Santana helping us with our termite and insect problem. Knowledgeable and very helpful. Thank you.

“Danford was courteous, professional, and punctual. I truly appreciate his expertise and his willingness to go above and beyond in assisting me with the issue, as well as providing a thorough quote to service my home. His level of service was exceptional.”

The technician, Michael called me to let me know he was working on the outside of my home. He asked me if there was anything else we needed or were concerned about. I mentioned the ant problem we are having. He made suggestions and then went right to work inside our home. He remembered we have a cat and treated accordingly. Michael was very courteous and respectful. I appreciate the time and effort he put into addressing our issue.

Very patient and kind. He is thorough with work.

Michael Is it true professional. He showed up to my house and after a video orientation took care of everything that needed to be done. I can’t say enough about theeficiency and quality of his work. He really cares about doing a good job.