Provider profile

Terminix

4.8 stars from 403 customer reviews · 517 Rabon Rd, Columbia, SC 29223

  • 4.8 out of 5 stars
  • 403 customer reviews
  • Columbia, South Carolina
  • Open 5 days/week, Early hours
4.8
Rating
403
Reviews
Yes
Claimed
Yes
Website

About this provider in Columbia

Terminix Columbia on Rabon Rd protects homes and businesses, offering residential and commercial services to customers seeking effective termite and pest control. Best of all, we offer guaranteed solutions, including a money-back guarantee for pest control and the strongest residential termite guara

Pests handledtermites
Praised forprofessionalthoroughknowledgeable

Rating breakdown from customer reviews

4.8

403 reviews

5
363
4
23
3
6
2
2
1
9

Customer reviews for Terminix

A

Alex

5mo ago

Had a porter with 2 years of experience come out and he did a great job. He even went under my home and was honest and respectful enough to recommend bringing his supervisor out just to make sure everything was handled right. The supervisor showed up super fast (about a 15-minute ETA), got everything set up, placed baits, and sprayed the home. They explained everything very thoroughly and answered all my questions I paid $1,250 for the first year and $300 for renewal definitely a little pricey,

Provider response

Thank you for your review, Alex! We're happy to hear that our team's thorough and respectful service met your expectations, and we appreciate your understanding of the value of our termite protection.

AM

Alyssa Montanez

1y ago

don’t schedule with them. you’ll be told your service is paid for in full before and urged to schedule only to be lied to and told you still owe a balance. all i was told was “sorry my tech misspoke, there’s nothing else i can do”. a crappy $6 late fee taken off my bill is the best they can comp? how about removing the charge altogether due to being swindled into scheduling the appointment to begin with? couldn’t even offer 25% off or anything else? branch manager was professional on the phone b

Provider response

We're sorry to hear about your experience, Alyssa. We understand you've directly communicated with the branch to address this situation.

PR

Pamela Richardson

5y ago

I called twice this month alone to try to schedule my normal quarterly service. I used to have a dedicated technician, Mitchell, that would come out and take care of my service. I guess he's no longer with Terminix. I then received a new technician who doesn't do half the job in my eyes that Mitchell did. Not only did they start charging $10 more for the service, I feel like they then wanted to do half the work, as in not wanting to come and do the inside portion of the pest spray. This month al

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Treatment and cost guides before you call

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