Palmetto Wildlife Extractors

I wish I could give a better review as they’re very nice. However being charged $175 for a maybe 10 minute look around our home for an issue we were having with squirrels, followed by an estimate for more than $5000 to remediate and prevent further issues; I’m left with a bad taste, feel taken advantage of and feel like the $175 was a money grab. Especially since we had another company out without a charge to do their much more thorough inspection which refuted Palmetto’s findings. Needless to say we will be going with the other company. We have and will continue to share our experience with others.

Company cancelled multiply times. They were the only company that charged for a home inspection. Many other companies out there. Don’t waste your time!

When we called Palmetto Wildlife about a squirrel in our attic, they came out the next day to asses our needs. Their Service Team came out two days later to seal the area beneath our roof overhang completely around the the entire house. They were able to remove a flying squirrel that had nested in the attic. All work was done professionally at a very reasonable price. I highly recommend their services.

We had a snake caught in some tomato plant netting and were unable to free it ourselves so Justin came out quite promptly and removed it without injuring it and took it to re-home elsewhere. He was prompt, courteous and efficient. Would recommend him whenever you have critters you need removed.

Removed a bat infestation from my home. Good value and excellent service.

Excellent service! Professional, expert, respectful, responsive.

Palmetto Wildlife Extractors did an outstanding job helping us with a mice problem in our home. Their team is professional, knowledgable, and responsive. They quickly assed our situation, explained their process in detail, and implemented effective solutions. Not only did they eliminate the issue, but they provided a few modifications to our home to prevent future problems. I highly recommend this company!

Great expertise, they handled the issues we were experiencing, and explained each of the steps they were taking so we understood what would be happening. Definitely recommend working with this team!

Great service, very friendly and responsive

I’m so sorry for the late post but I would definitely recommend your services. Starting with the communication with Angela throughout this whole process was amazing. She kept me in the loop with all the details when it came to ordering the siding and having to wait because it wasn’t correct. I called Palmetto Wildlife for now my late mom who used to hear bats in her walls for a longtime. The guys came down inspected the outside area it was a November 23’. The guys knew exactly how to take care the issue, they were professionals. I do apologize i do not have the finished results but when i visit again i will post it.

They provided Amazing professionalism, responsiveness, and quality of work! I would highly recommend them!!

Bad experience. I would not use them again.

Animals seem to like our house. We have used them every time with success!

I was impressed with how quickly they responded to the bat infestation I had in my garage attic. I was a lot more expensive than I was expecting but they did solve the problem by adding mesh coverings to the access to that area.

I contacted Palmetto Wildlife Extractors to remove bats from the eaves of my home. They are very knowledgeable and completed the job in a timely and professional manner. Highly recommend!

Top tier service and experience with Palmetto Wildlife! They did an excellent job for me and addressed all concerns thereafter. I would definitely recommend their services and use again if ever needed in the future.

Justin and team are very professional and they get the job done right. They truly are the best. Mark A.

Very disappointed…too expensive and I still have problems with Squirrels! I’ve used this service twice …shame on me! Never again

We asked for a quote to have a squirrel removed from attack and they wanted to charge $1,145.00 😟. We got charged a fee for a quote.... Decided to handle the issue ourselves.

Do not call for an Emergency!! Woman answered the phone & gave me a 2-4pm time frame. 4:30pm rolled around and no call no show, so I call & the same woman stated, "Are you sure I didn't tell you 4-6". I was more than sure she stated 2-4pm because this was an emergency extraction. Don't waste your time waiting for these people.

They cancelled the appt due to an emergency that came up. Then they showed up on the second appt. Estimate was suppose to be supplied,but never heard back from them. Not reliable at all In response to owner. Did NOT receive estimate, there was suppose to be no charge to check for squirrels in gutters. Bless you too

Palmetto Wildlife Extractors is a joke. I would give them zero stars if I could. They set up a rusty trap that was sprung on day one without catching anything. I called them for 3 weeks to reset the trap. The woman in the office is rude and gives you the run around. The owner doesn’t return phone calls. They tell you initially that it is a 2 week project. Basically I got 5 minutes of work from them to set up a non-functioning trap and then I was ghosted for 3 weeks. At that point I had enough and told them to pick up their trap. Save your money and your sanity and call someone else or do it yourself. I bought traps at Lowe’s, caught the squirrels and was done with the job in a weekend. I don’t know why they call themselves Palmetto Wildlife Extractors. They don’t seem to know how to extract anything.

I paid over $1,000 to rid my crawlspace of rats. This included a $250 biotreatment (clean-up). Rat feces are still all over the crawl space (my house is on the market and three home inspectors made note of this issue). When I called to see what could be done, I was told it was because I didn't opt to have the insulation completely replaced (an extra $1,700). Use any company other than this one.

Stay away from this company. We had bats inside of the chimney siding. We called them, and Patrick Charping, a director of operation himself came to do the free inspection. He confirmed that the bats are in the chimney. He also went into attics and confirmed that there were not there yet. In few days they came, installed trap doors, and sealed the potential entry points. We were also told that we did not have to be present for the installation of the trap cones, but there has to be somebody present when they finish by applying the enzyme mist in the attics to keep the bats away. After the installation, we noticed an ugly streak of some chemical running from the top of the chimney to the bottom of siding. It also looked that someone was trying to clean it with a solvent and made a bigger mess. After a couple of days I called and asked about the streak. I was told that they will send somebody to check it, (they new it from day one, but thought that maybe we won't notice). It took them two weeks to finally acknowledge that they messed it up. They said they would replace the siding. I made few conditions: 1. That the party repairing the siding is licensed in SC, and 2. I have to approve the color matching, and 3. I want to be present when the job iis done. It took them two months to finally do the job. They replaced the panels with the new ones, but the corner posts were treated with Comet that is abrasive and made the surface dull, thus making it more susceptible to mildew and dirt will stick to it. On my complaint they accused me of bulling. I also confronted them with a couple of services that appeared on the invoice: 1. Enzime sprey in the attics, (nobody ever went there after initial inspection), and sealing gable vents with galvanized cloth times, (X) 4. Problem with this is, my house has only 3 gables. 2. These three gables were already protected with the mesh from the inside. Overall, terrible experience. Watch their hands, because they will take you for a ride. I'd rather dealt with bats! And one more thing: the director of operations, Patric Charping of the Palmetto Wildlife gave himself 5 stars, (please see the bottom of the reviews). Well, Mr. Ludy in his response omitted few very important points: 1. I made it clear to Mr. Ludy that no one will start work on the chimney without my being present, and I have several emails to prove it. Sneaking in on my property when nobody was at home was illegal and I should have called cops. 2. The company that were to perform the repair did not produce their license, and that was another strict requirement posed by me. 3. The repair of the corner posts has been done not to standard. 4. Mr. Ludy conveniently omitted a fact that his invoice included items for services that were not done, and charging me for sealing of the 4 gable vents, when there are only two. 5. For two weeks since my call complaining about the streak there was no action from them. Only after my 2nd call Patrick came on Oct. 2nd and took a sample for color matching. 6. There was no one word of apology from the company for causing all these problems. 7. $1700 charge for removal of a small colony of bats outside of attic is a steep price to pay by any industry standards. 8. In my first phone conversation with the founder and CEO Mr. Ludy, he was the one that suggested that we can always go to small cases court if I am not going to accept his conditions. He wanted me to find a 3rd party company to repair the siding and made it clear that he won't pay more than $400. Here you have the whole picture. You decide if you want to deal with these people. I also consider making a link to share with everybody pictures of the damage, (which Mr. Ludy calls minor proble), and all relevant email exchanges. More factual lies: the streak was created the day the cones were installed, not the day they were removed 2 weeks later. BTW. Mr. Ludy also gave himself a 5 star review, like his cohort Mr. Patrick Charping. That's the sure way to improve your rating...

I saw a Groupon for this company and called to inquire about their services because we discovered bats in our attic louvers and wanted this taken care of as soon as possible. The man sounded professional on the phone but as I found out later, this impression was deceiving. He discouraged me from purchasing the Groupon and said it was expired (even though it was still available to purchase on Groupon). He told me he'd give a free estimate instead. All well and good. The appointment was setup for the next day but no one showed up or had the courtesy to call. So I called and received an apology and an excuse about them going to a wrong address. So we made another appointment for the next day at 1pm. As of 1:45 no one had arrived, so I called and asked if they were coming. I was told he had me in their book for 2:30-3:00. At 3:40 he called and said he was only 10 minutes away and would be coming over soon. We waited around, wasting our evening until 9pm. No one showed up for the second time! Now the urgency of the situation has escalated and the bats are inside the attic!! Needless to say I am not at all happy and after wasting all this time, have to start over and find help elsewhere. With this kind of customer service, I will be very surprised if this company stays in business much longer. Don't waste your time attempting to deal with this unprofessional and disorganized company.