Provider profile

Massey Services Pest Control

4.6 stars from 270 customer reviews · 400 Northeast Dr Q, Columbia, SC 29203

  • 4.6 out of 5 stars
  • 270 customer reviews
  • Columbia, South Carolina
  • Open 6 days/week, Early hours, Evening hours
4.6
Rating
270
Reviews
Yes
Claimed
Yes
Website

About this provider in Columbia

Book your free inspection today! Columbia’s top pest control and termite experts, Massey Services, offer a No-Nonsense, Money-Back Guarantee trusted by over 1 million customers. Voted #1 best pest control company, we provide pest exterminator, termite treatment, insect control, pest control services

Pests handledtermitesspiders
Praised forfriendlyprofessionalthorough
Safetymy toddler

Rating breakdown from customer reviews

4.6

270 reviews

5
236
4
8
3
2
2
10
1
14

Customer reviews for Massey Services Pest Control

TH

Tiffany Hoefer

7mo ago

Update: 12-30-25 Unfortunately, my last review was the last good experience I had with Massey services. After my termite inspection, I began to have issues with my quarterly service. I would receive texts that someone was coming - they wouldn't show up. Sometimes I would get an invoice that someone came but couldn't access the property and I would be billed. I would be home on those days and no one came by. After I cancelled my service for poor quality, I had a visit for my termite bond, which M

Provider response

Good morning, Tiffany<br><br>Thank you for taking the time to share your experience, and we sincerely apologize for the concerns you've encountered. We appreciate you bringing this to our attention, and we want to make sure your concerns are fully addressed. <br><br>Our Corporate Office will be reac

A

aarongraham84

5y ago

Stay away. Our quarterly pest control contract was inherited by Massey. Ambush was outstanding but Massey has been a huge disappointment. We moved to a new house and Massey came to spray at our old address with no advanced notice. When we noticed a charge on our credit card for December 30, we thought they had made a mistake and they would correct it. Wrong. We were even willing to transfer service, but it took several calls to get a person out to inspect for a new “quote.” Due to the lac

Provider response

Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant service you have had. You have our sincerest apologies and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as customer service is our numbe

CD

chris david

5y ago

Save yourself some time and money and call someone else. The door to door sales person promised all kinds of services that the techs did not and will not do . You can buy spray from Lowes and do a better job than they did, They promised to check for wasp, spiders, lay out ant killer, inspect for termites, spray for bugs. They sprayed two rooms in my house and left after 5 minutes. I set up a follow up appointment because of the terrible job they did and they were scheduled to come out between

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