Perf-a-Lawn Pittsburgh, Inc.

got winter application with liquid herbicide and fertilizer today.

I have been a customer for over 10 years and am very happy with their service. I get an e-mail a couple of days before they come so I know when to expect them. They provide a report on the lawn after each visit (both hard copy and electronic versions). I have virtually no weeds and the grass stays nice and green. Highly recommend them. Even with all the dry weather this summer, my grass stayed healthy.

Prompt, responsive, service and reasonable prices. Technician Jason Gamble was outstanding.

Perfalawn is a great service! My grass looks so much better when we use Perfalawn! We tried going a couple of years without Perfalawn and the lawn did not look good. Weeds were everywhere so we are back at it and so happy!

Extremely unprofessional is an understatement. First never showed up. Then called in and telling you they came out and did the lawn but when I checked my house cameras no one ever came. So we called back in AGAIN and told them they were never there. We were informed the “gps took them to the wrong house” now and will come back out. That was a week ago. I called back into today to see why no one has came back out again and was told when someone was back our way they’d get to it. Not the answer I wanted to hear when I was already lied to once saying they came and then no urgency to fix there mistake. At this point the man became very upset and raising his voice telling me he has more important things to do instead of trying to help resolve an issue on the phone. Will 100% be taking our business elsewhere Update// your response makes zero sense to your lack of customer service 👍🏼

Very happy with perfalawn. I have used them for a few years. Recommended to a couple neighbors that are also using them

Great Job today. Took time to discuss concerns of yard next day take area manager came out and talked to my wife about treatment options to help with yard thanks guys !!

the technician first came to my door to ask if was ok to proceed with the service...he was thorough in performing the application and asked if I had any questions after completing the service... my most recent application was , in part, for perimeter pest control...as I have two dogs, it is important that I be informed by the technician when they will be arriving... the technician called 5 minutes prior to arriving and thus I was able to prepare for the subsequent application

Had an issue requiring a service call. Micah scheduled it pleasantly within 2 days. Technician Shane Schneider took care of the issue timely and perfectly. Customer service is excellent. Been with Perf-a-lawn for about 8 years

I've used Perf-a-lawn for 9 years now. The appearance of my lawn continues improving each year. The technicians that care for my lawn seem to know what, when and where to apply fertilizers and if I call, they are quick to respond and follow-up with an onsite visit. I also use there them to aerate my lawn and they are always courteous when onsite and when speaking with me. I would highly recommend them as a service.

Perfalawn has been a great lawn service. Their customer service is excellent. They communicate well with us. They have great service for a fair price.

Perfalawn never disappoints! They do a great job, and at a great price. They always have excellent communication and resolve any issues I ever have very quickly.

Perf a lawn is a reliable lawn care company in Pittsburgh. They did a great job in a reasonable price. Highly recommended!

The technician was extremely friendly and informative in expelling what he was going to do on that visit. He was very polite in explaining what to expect with this treatment and what to expect on the next. I was impressed with the thoroughness of the work , the speed of the effort and the attention to detail of the application. I am looking forward to a successful season with noticeable results.

Perf a Lawn makes your lawn experience hassle free. We have been using their service for years. Always on time. Always good work.

Excellent company with great prices!!

Fast efficient service, courteous staff, affordable lawn care service, lawn looks great!

Our lawn looks amazing every year! We are a long time customer. They are always professional and helpful. The price is affordable as well.

"Perf-A-Lawn's early spring application was exactly what my lawn needed! I'm really impressed with the results already. The technician was incredibly polite and efficient, explaining the process clearly and answering all my questions. He worked quickly and left my yard looking neat and tidy. I'm confident my lawn is off to a healthy start thanks to Perf-A-Lawn, and I highly recommend their services."

Davis Presberry was our technician today. He was professional, kind, pleasant, and listened to what I had to say. It was a pleasure to interact with him. He is an asset to the company. Thank you for your time, David!

Encountered one of their drivers on 376 east near Robinson towne center, the guy was going way over the speed limit, weaving in and out of traffic, driving aggressively close to people in front of him and he even brake checked one driver. When i called the bussiness phone number to let them know what one of their drivers was doing the phone was answered by some accounts manager that was just as rude as the driver was. I doubt he relayed my concerns about the drivers behavior on the road in a company vehicle to anyone that would have anything to say about it. Overall it was a very poor encounter with this business and i feel they had 2 employees that represented very poorly and unprofessionally. FPB-5619

For years we treated our own lawn using the Scotts system. The grass was pretty thick but we had a lot of weeds mixed in. We did not want to deal with it anymore so we decided to have a professional company take over. Perfalawn got many good reviews and was affordable so I chose them. I prepaid for the year and they sent me an email the night prior to the first treatment. They left a generic note stating what they applied. After a few weeks, the weeds were gone, but we were left with dead spots all through the yard. As they continued the treatments, the dead spots got worse. I thought that we needed to aerate and reseed, which we did in the fall using high quality grass seed. Perfalawn specifically says that you need to tell them if you are spreading grass seed because their formulation will prevent any new grass from growing. I did this, though they never provided much notice of their arrival and they never confirmed that they changed the formulation to accomodate the new seed. When spring arrived, zero grass grew and our yard looks horrible. We have bare dirt spots everywhere and an odd moss that I have never seen before growing close to the ground everywhere as well. Throughout the process, I contacted them once or twice with concerns about how terrible the lawn looked and asked for recommendations, but I did not receive any response....just the standard sheet I always got. I even told them that if it were me, I would be embarrassed to leave a sign in the yard letting others know that my company was responsible for the mess. I found them to be very impersonal, unprofessional, non responsive and their product is terrible. Do not let them touch your yard, you will regret it.

we had perf-a-lawn come and spray our yard yesterday, 4/19/22 and i wanted to leave a review saying they left our side fence door open allowing our dog to get out. Thankfully we caught it and our dog did not go anywhere, this also randomly happened last year and i just wanted to leave a review for pet owners to be cautious of this service, very very neglection behavior on their employees

I have used this service for years and had grub control applied every year. At least every 3 times we had grubs tear up our lawn. This last time, the service was terrible. Had to place a call more than once to have the lawn looked at and was guaranteed that they would be out to plant the grass seed. Had to call to get the grass seed planted and all they did was throw grass feed over the overturned lawn from the grubs. I held off payments until I received satisfaction with the inconsistent service and number of calls I had to make. Once satisfied, payment was satisfied. I call to find out when they would be out for spring treatment and they said they had canceled my service back in September of 2020. They indicated the only way for me to resume service was for my to give them a credit card so they would take payment after service. What type of company cancels your service with no notice and expects a credit card on file after years of being a customer with horrible results. They should be giving me a discount on my service for what my yard looked like, no follow up calls to see if customer is satisfied, plus when I called my records were not documented accordingly. Time to spread the word! Yes,I indeed paid for the grub control but when I had grubs that is when I held the payment until satisfaction guarantee comes into play. I had told the service tech until I was satisfied I was not completing the payment. Also it gets a little frustrating when you get voicemails of " we haven't received payment when I have online banking set up and it already was deducted from my account. Not once but more than once the check was sitting there on someone's desk. Also, It was not communicated to me about paying up front. He indicated that if I want to start service he would need a credit card on file. No need for any more communication, I have moved on.

I wish I could put 0 stars, because this company is terrible, the service is below sub par, the customer service is awful, and the people there are spineless cowards. I have used these guys for a while, and I noticed on a per year basis my yard was getting worse (I used to do everything myself, but its hard to find time with kids) but at least manageable. And then the last two years there was a drastic dip, bare spots everywhere, especially my back yard, and then increasing amounts of moss to boot. Currently, my back yard is pretty much ruined, due to their lack of service, they didn't want to help me at all, didn't want to fix it, yet I didn't cancel... but I asked for a refund and/or for them to cover paying another lawn service to re-sod or "fix" my backyard to its former glory. They sent me a canned response via email, and gave me the run-around on the phone, but the kicker... I was waiting for my 1st service call "this" year, and apparently, they canceled ME, without telling me! I called and talked to some sales guy and he said due to your past transgressions they decided not to keep me on as a client. I was livid to say the least. And now I had to scramble to find a new service quickly because it was already late spring. I submitted a complaint to the BBB, and they didn't help at all, hence me leaving this review. Hopefully someone reads this and doesn't make the same mistake I did. Go with a quality service, I'm using TruGreen now, and they actually were more expensive, but I told them my story and they actually gave me a price lower than what I was paying with Perf-a-lawn. That's how business is done.

Acceptable service in the beginning. When things started to go wrong with bare spots in the lawn and several failed attempts of reseeding, work quality terrible. Cancelled after my first year sign on. Sorry guys, I always give good reviews, but feel it necessary to let people know. Perhaps service will improve.

At first good service..... fast forward to September 2018.... over fertilized my yard to the point of destruction. Called and voiced my concern. I’ve had 5 service calls between September 2018 and March 2019 with my concerns since they guarantee their work and will work with the customer until they are satisfied.....On the last service call on March 27, 2019, told Andrew I will take them to court if he doesn’t fix my yard. He told me if I plan on filing, he was not the person I should be talking to.. .On March 28, 2019, filed complaint with the local magistrate. Company signed for complaint but never showed for court hearing on May 7, 2019. I won by default but “perf a lawn “still has not fullfilled their end of the deal, or their obligation to pay me for fixing my lawn. Clearly don’t recommend this company.

I called and made an appointment for fall/ winter lawn care treatments. They called a total of three times and cancelled saying they weren't going to be able to make it and they would have to reschedule. I completely understand having to reschedule once but having to reschedule three times is excessive! This is bad business practice. When I called to completely cancel the operator did not apologize and made absolutely no attempt to rectify the situation.

Perfalawn showed up today and treated my lawn without my authorization. I canceled the service at the end of last season due poor quality. Since I treated my lawn myself a few days ago, I hope that Perfalawn didn't ruin it. STAY AWAY!