Witt Pest Management
Verified3351 Bigelow Blvd, Pittsburgh, PA 15219
Open 7 days, Early hours, Evening hours
About Witt Pest Management
At Witt Pest Control, we strive to provide the best pest control in Pittsburgh. In fact, all members of our pest solutions team are focused on delivering exceptional service to every customer, every time. All of our service technicians are licensed by the PA Department of Agriculture and receive ongoing training and advanced certifications. As a QualityPro Certified company, we meet the highest industry standards. To strengthen your confidence in Witt Pest Control, every employee is required to pass detailed background checks as well as regular drug testing. Because we care about Pittsburgh and the people in it.
Rating Breakdown
4.8
★★★★★856 reviews
Customer Reviews (30)
Affordable, fantastic customer service
Tyler was Very professional and efficient. Took great care of our property and explained all information.
Response from Witt Pest Management
Thank you, Patricia, for your kind words about Nate's professionalism and care; we appreciate your feedback and are glad you had a positive experience!
I've had Witt annual service many years and have been pleased with their service and have always had great technician. But this last service tech "Tyler" really was outstanding! He went above and beyond!! He was exceptional, very pleasant, detail oriented, communicated everything he was taking care of and he even added two rodent boxes that I had not have (no additional charge) just as an additional protection. Tyler made sure I was completely satisfied with the service. He also brought in my garbage cans from the street. A real pleasure and I sure hope he remains my service tech going forward.
Thank you Neal for always checking in to see if we have issues, and then promptly take care of them! Always a pleasure to see you.
Response from Witt Pest Management
Thank you to the church! We're glad to hear that Neal's efforts to check in and address any issues have made a positive impact. We appreciate your kind words!
I was so stressed out about seeing a mouse in my home and immediately called Witt. I was able to get an appointment quickly and your technician Tyler came out and did a wonderful job explaining everything, answering my questions and releiving my anxiety about the situation.
Response from Witt Pest Management
Thank you, Goddess! We're glad to hear that Tyler was able to help you feel more at ease and provide excellent service. We appreciate your kind words!
Service was scheduled quickly, and technicianTyler arrived promptly, inspected our property thorougly and explained everything clearly. He was courteous and respectful of our property. Excellent communication with the Witt Pest management staff about scheduling and our options. Thank you
Response from Witt Pest Management
Thank you, Paula! We're glad to hear that Tyler provided excellent service and that our team communicated effectively with you. Your satisfaction is important to us!
Tyler is always so friendly, thorough, and communicative. He does a fantastic job, and we are so grateful we have him making sure we are all taken care of! Scheduling is always easy and front office always so courteous and efficient. Thank you to all!
Response from Witt Pest Management
Thank you, Jenna! We appreciate your kind words about Tyler and our front office team. We're glad to hear that your experience has been positive and that scheduling has been easy for you. Your support means a lot to us!
Having a pest problem is stressful but working with Witt has been an easy and enjoyable experience. Sheri was very helpful with getting scheduled. Then our technician Tyler was great! He took the time to make sure we understood everything he was doing and answer all of our many questions. After the stress of finding mice, Tyler helped us feel at ease. A great experience!
Response from Witt Pest Management
Thank you, Marie! We're glad to hear that working with Witt was easy and enjoyable for you. It's great to know that Sheri was helpful in scheduling and that Tyler took the time to address all your questions. We appreciate your positive feedback!
Our Witt technician, Noah, was great. Very professional and knowledgeable.
Response from Witt Pest Management
Thanks Kathleen! We really appreciate your loyalty and the honor and privilege to be protecting your home!
Great service and did everything that was expected. I had Tyler and he was great
Response from Witt Pest Management
Thank you, Hosea! We appreciate your kind words about our service and Tyler's efforts. Your satisfaction means a lot to us!
Very pleasant to work with. Ethical and helpful
Response from Witt Pest Management
Thank you, Alina, for your kind words! We appreciate your recognition of our team's efforts to provide ethical and helpful service.
Noah was extremely thorough during his inspection and communicated precisely what he found, fixed, and recommended for further repair. Additionally, he informed me of the customer portal and how to access it. By far the most superior service I've received from Witt Pest management to date. Thank you, Noah!
Response from Witt Pest Management
Thank you, Brandi! We're glad to hear that Noah provided such thorough service and effectively communicated with you. Your feedback means a lot to us!
Tyler was amazing. He was extremely empathetic and sensitive. He truly showed her cared and I felt seen and heard. I would not hesitate to recommend your company again based on Tyler’s visit. He explained everything to me in detail and was extremely professional. I look forward to seeing him again.
Response from Witt Pest Management
Thank you, Catherine, for your wonderful feedback! We're glad to hear that Tyler made such a positive impact during your visit. Your recommendation means a lot to us, and we look forward to seeing you again soon!
Tyler came out for my two-week check in and was very thorough. He even saw a bait box I didn’t know we had. Tyler is knowledgeable and helped us to understand next steps. When I explained my frustration, he switched to a different type of bait. I’m hopeful that with the slight adjustments, we will fix the problem.
Response from Witt Pest Management
Thank you, Krystin! We're glad to hear that Tyler provided thorough assistance and addressed your concerns with a solution. Your feedback is appreciated, and we hope the adjustments lead to great results!
Noah was very professional and responsible. does not cut corners. knowledgeable. nice to deal with
Response from Witt Pest Management
thanks Ami! We're delighted to hear about your positive experience with our company and staff. Thank you for recognizing our knowledge and responsiveness!
I am very pleased with the Witt Pest Control professional, Nathan. He arrived on time, conducted visual points of entry, evaluated where to place traps, and gave me safety precautions and peace of mind. I would prefer to have Nathan do all of my visits if possible.
Response from Witt Pest Management
Thank you, Donna, for your wonderful feedback! We're glad to hear that Nathan provided you with such a thorough and reassuring experience. We appreciate your preference and will do our best to accommodate your request for future visits.
I was very pleased with Dave and his service. He was professional, polite, and answered all of my questions. He was very knowledgable and was patient with me when I "freaked out" thinking there was a dead mouse in my oven! He explained that my cats would not be harmed from the chemicals in the mouse houses. I hope that he will be the one to come back in a few weeks for the second service call.
Response from Witt Pest Management
Thank you, Lynette, for your wonderful feedback! We're glad to hear that Dave provided you with professional and reassuring service.
Dave was on time, friendly, very knowledgeable, competent, and informative. I fellt like he was on my side and looking out for me. I called to request he specifically be assigned to the follow-up visit. 8/7/23 Update: Dave Dietz was just as professional and informative this visit as he was on the initial visit. I'm confident in the work he does and the recommendations he makes. Thanks, Dave! 10/28/25 Update: I had a new issue for which Dave Dietz returned. Again, he was thorough, competent, and most reassuringly, invested in giving me the most appropriate service for my needs instead of upselling me or preying on my anxieites. You are in safe hands with Dave, and to the extent he represents his company, you'd be in safe hands with Witt Pest Management!
Response from Witt Pest Management
Thank you for your kind words, Jane! We truly appreciate your feedback.😊
Love the service, Nick is excellent and his customer service skills are outstanding.
Response from Witt Pest Management
Thank you, Doug, for your kind words! We're glad to hear you love the service and appreciate Nick's outstanding customer service skills.
Nick is very pleasant and friendly and does a thorough job, which is much appreciated.
Response from Witt Pest Management
Thank you, Eric! We're glad you had a positive experience with Nick and appreciate your kind words about his thoroughness and friendliness.
They came and sprayed the nest. Just made the hornets mad. Did not remove the best. I also paid an additional $50 for perimeter protection. Their technician didn't even do it. I have it all on my cameras. Then they said they weren't going to charge me for my services. But ended up with a $347 charge on my card. They said they'd refund my money. But I won't get it back until the middle of next week. The worse service I've ever received. Highly NOT RECOMMENDED
Response from Witt Pest Management
Hi Josh,<br><br>I’m very sorry to hear about your experience. After reviewing the details of your service, we recognize that we fell short in two key areas: setting the right expectations about the treatment process (return visit may be necessary for nest removal if deemed unsafe for tech, or need for residual for remaining activity/drones) and ensuring the preventive service was performed during the first visit. That’s not the level of service we strive for, and I take responsibility for that.<br><br>As we shared with you directly, a full refund was issued and should already be processing back to your account. While that doesn’t undo the frustration you experienced, we hope it demonstrates our commitment to making things right.<br><br>We’ve used this as a learning opportunity with our team to reinforce both communication and service protocols so situations like this don’t happen again. As a fourth-generation family business, we take customer feedback seriously and are committed to doing better.<br><br>Thank you for bringing this to our attention.<br><br>—Adam Witt, President
I had a tech come out for a minor moth problem. The young man spent about 10 minutes and left me 2 sticky hangers. I received a bill for $405.00. This is highway robbery---I should have been told when I scheduled what the cost would be. Will never use them again.
Response from Witt Pest Management
Hi Reannette<br>I did not want to leave this review unanswered as I personally respond to each and every review, good or bad. I wanted to provide and update and start with thanking you for letting us know what happened. <br><br>I’m sorry the first visit fell short of expectations. As soon as your review reached us, you and I spoke and we issued a full refund and scheduled a no-charge follow-up with a field manager and I was delighted to hear his visit went well and for now solved the moth issue and that his explanations were helpful.<br><br>Your feedback has already guided us to reinforce two things with our team:<br><br>Up-front pricing clarity – every caller should know the exact range of charges before we dispatch a technician.<br><br>Service transparency – explaining what each product does and why it’s effective, so customers can see the value they’re receiving.<br><br>If there’s anything else we can do, you have my direct contact info/ And if you’d like your Google review to reflect your complete experience, you can edit it by clicking the three dots ⋯ beside your post and selecting “Edit Review.” But no pressure! Either way, we appreciate your giving us the chance to make this right and for helping us improve.<br><br>— Adam Witt, President<br>Witt Pest Management
This company is terrible. We had a GREAT pest company and my husband decided to switch because they wouldn’t treat for ticks. (We saw a tick on our dog this summer) we have had nothing but problems since we started using them. They do not communicate when they are coming. We have also had bee issues. I swear the bees have gotten worse since using them. The guy that came to our house said to my husband that they can’t use “extreme” measures and now we have a huge bees nest on our siding connecting to our roof. We rarely even had bug issues and now things seem to be worse. Do not use them. You can find better out there. Waste of money!!!!!
Response from Witt Pest Management
Hi Colleen,<br><br>I wanted to circle back to your review as I like to respond to all public feedback personally, whether good or bad, even though I've since reached out privately. I remain very sorry to learn that our services back in August did not meet your expectations, and I regret any frustration you've experienced. After receiving your feedback, I issued a full refund and attempted to discuss your concerns but didn't hear back. We take all feedback seriously and are committed to improving our services. We do wish you the best.<br><br>Sincerely,<br><br>Adam Witt
Tech came; paid $107 online for absolutely no service because they would not deal with the problem (bees in the chimney). Would NOT recommend this company unless you know for sure they can and will deal with your pest problem. Too bad as they are local.
Response from Witt Pest Management
DC, sorry for delay in response, but I am unable to find you in our system searching this amount and online payments, if you could please email me more information at awitt@wittpm.com, I would like to look into this and resolve. Thanks in advance, Adam Witt
I use the service for an entire year… There is no clear communication among the employees… During that year I was sold of service that was supposed to cover certain insects according to one person but then according to another it isn’t. I had mice and I was told various things from various employees who tried various methods it took six months for them to even find where they were coming in when one guy came in and found it in five minutes… There’s no proper training there is no good communication this is definitely a mill of a company that works at high volume for profit and does not care about your personal issues or problems. When I reach out to them are getting back in just three months after service stops after one of the employees told me the holes they were using inside the house were permanent fix which they were not and I have since verified even the company says they were not but because they don’t train their employees the customer suffers by being told misinformation every corner of the way. More alarmingly they used chemicals that were not pet safe when one person said their pet the manager came and said no they should’ve never used that… Additionally, they hung flypaper to get rid of the flies caused by the dead mice that they weren’t finding and subsequently attracted more flies I didn’t know that this was a problem so one of the managers came out. It shouldn’t take one of the managers coming out six or seven months into your treatment to finally get the ball rolling correctly. When I reach out to them with all these issues all I wanted was them to have a supervisor or manager get back to me regarding my service to ensure that if I hired this company again That this job would be done right and I would not have issues and to receive clarity because of all the misinformation I received from the employees and they were not even willing to do that without charging before I restarted service. I would avoid them altogether and I hope this cost more money than it would’ve cost them just to send someone out to make me feel comfortable hiring and get. Well guess what I’m not hiring them again they couldn’t even be bothered to call me back and the representative I spoke to had a real attitude problem And forget to even listen to the customer. Avoid avoid avoid avoid!
If you want a company that promotes using inhumane killing methods, then I suppose they're for you. Those sticky mats you use for mice are 100% cruel. They suffer for days, or lose limbs trying to get off of those things. That sits well with you? An unknowing, unsuspecting mouse being tortured for days? You'll never have my business. The first picture is how he was found -- contorted, scared, and suffering. The second and third pictures show how he looked when I got him off the mat. His arm was broken (probably from pulling so hard), and skin is missing. The fourth picture shows his arm again.
Response from Witt Pest Management
Corey. This is Adam Witt at Witt Pest Management. I understand you have concerns related to our services. Can you please call me at 412-586-0737 asap to discuss
DO NOT USE THIS COMPANY. Absolute worst customer service I have ever seen. Phone number only goes sales team that can not schedule services. There are no managers to speak to (or so I am told). Sales team has to send a message to another team that you can not directly contact to schedule services. They do not come when they say they will come. I have been paying this company for almost five years and when I actually need them to show up or at least talk to me about pest control there is not a human being outside of “sales” that you can get ahold of.
Response from Witt Pest Management
Kaitlyn, we are sorry to hear you've had a negative experience with us. We hold ourselves to a high standard and would like to make this right. Please contact us at your convenience.
Terrible customer service. Asked them to come out and perform a job to treat nests and remove them after treatment. They treated the nests, but refused to take down the nest because they said it was "too high" yet I was still charged the same amount. When I questioned them about it I was told it was in the agreement I signed off on. Terrible and will never use again.
Response from Witt Pest Management
Patrick,<br>I am sorry but I am unable to find an account associated with your name or the last name Kane. We also do not have service agreements for residential services. If you could provide some additional details like the address and/or phone number associated with your account so I can research further that would be greatly appreciated. <br>Adam Witt<br>awitt@wittpm.com<br>
Every visit was always at a time other than the scheduled time. It seemed like the policy was "if the customer says it's ok, then whatever time is ok." Most of the time the calls were early saying "I finished my other jobs early, can I come by before the time we agreed on?" Today, without any scheduling, I received an email saying that they'd treated the property for the fall visit. Except, they didn't. 75% of the work we have done is interior and the tech didn't come inside.... I didn't even notice them outside and have an invoice saying they arrived and left at the same time (odd?), and that it's 0 degrees F out. When I call-in to ask what the hell is going on I'm told that the operator will request an "emergency call-back." 2 hours later, nothing.
Response from Witt Pest Management
Matthias,<br>Thank you for bringing this to our attention and giving us the opportunity to address your concerns. I sincerely apologize for the inconvenience you have experienced regarding the scheduling and service of our visits. We understand the importance of clear communication and reliability, and we are truly sorry for falling short on this occasion.<br><br>I am glad to know that our Director of Customer Experience, Shelby, has reached out to you to better understand the situation and address the concerns you raised. We appreciate your understanding and patience as we sent another technician to ensure that your service was completed to your satisfaction.<br><br>We have taken your feedback seriously and are working diligently to improve our scheduling and communication process to avoid such issues in the future. Ensuring a seamless and satisfying experience for our customers is our top priority, and we are committed to making the necessary improvements to serve you better.<br><br>Once again, we are grateful for your feedback and are pleased to hear that the follow-up service was more in line with our standards and your expectations. We value your business and are dedicated to ensuring that your future interactions with us are positive and hassle-free. If you have any further questions or concerns, please do not hesitate to reach out to Shelby or any member of our customer service team, or me directly.<br><br>Thank you for your understanding and continued trust in our services.<br><br>Sincerely,<br>Adam<br>awitt@wittpm.com
UPDATE: Adam Witt immediately contacted me via email and then by phone the next day to try to make things right. He refunded half of what we paid on a prepaid card that he sent to us in the mail. He seemed truly concerned by our experience with his company. Although this doesn’t make up for the service we received, I am impressed with his true concern that he showed based on our review/experience. ORIGINAL REVIEW: I started using WITT over a year ago based on their 5 star reviews to help me deal with a carpenter bee issue on my detached garage. When I called the company, they told me that they could do a one time service call for the bees, or I could sign up for their top care program which included coverage for bees, along with service calls for other issues and perimeter treatment for bugs. That sounded great, so I decided to go with the top care option and pay monthly, on top of the big fee to begin the program. There were multiple issues with this company, but I tried to use them for over a year to give them the benefit of the doubt. Today I just called to cancel my service and I am now taking the time to write this review to help you make an informed decision. My issues I experienced during my year+ of using this company are noted below, and are consistent with the other low star reviews that get lost in the shuffle of the inflated 5 star reviews: 1. I paid to have my home and detached garage treated with their perimeter service on a quarterly basis. The only time they applied the treatment to BOTH my home AND the detached garage was during the initial sign up for service when I walked the property with the tech. From that point on, a tech would randomly show up at my house for a whopping 10 minutes, quickly do a spray of the house, and leave. I watched a tech while I was home only treat my home with a quick spray. The time sheet that I received afterwards even showed him check in and check out within 10 minutes. Ridiculous! 2. The company's website says that they would do a full inspection of the exterior of the home when signing up for the top care program to look for voids and fill holes to keep out rodents and other insects. This was never conducted, and when I mentioned it to the tech, he responded that they only consider treating "very small holes" and that was the end of that discussion. 3. My rodent problem was never solved with this company. We have mice in the ceilings/walls in the winter, and they used the same process each time for two winters straight. They would come, place a few trips in the ceiling or a bait station outside, and the problem would continue. They never looked for exterior holes or entrances. 4. After placing the rodent traps, they do not come back to check the traps. This means that unless you check the traps yourself on a daily basis, you will have dead mice in your ceiling and traps. Just recently I noticed we had a big house fly issue in the basement, and this was linked to me finding a dead mouse in the trap in the ceiling that was never removed. This was the last straw. I removed the trap again and vacuumed out the ceiling as best as I could. 5. No new treatments were ever reapplied to the carpenter bee areas after initial service. It was never monitored. 6. We still had bugs in our house during the full year of service. I recently had to call to ask when they would be coming to do a perimeter treatment because they hadn't been to the property in over 6 months according to the records on the website to complete a treatment. 7. I always felt like a tech was expecting a tip for any service call that I made to the company, in addition to writing a 5 star review. I could continue with other issues/concerns we had, but this gives you an idea. To their credit, the workers that I dealt with were always courteous and this review is nothing against them; I simply am heavily displeased with the service and the amount of money I wasted on this company with minimal to no results.
Response from Witt Pest Management
Jesse, thank you for the update on the review. I want to reiterate my disappointment and regret on the unfortunate experience you had with my company, which I sincerely appreciate the time you gave me to discuss with me over the phone in greater detail. You are right, that I am not able to make up for the service in the past, but I can ensure we implement and execute stepped up customer service protocols and quality assurance moving forward into the future. As a growing business, we work hard to ensure a consistent and superior service experience across the board for every customer. Customer reviews are one metric that helps us gage our success in this endeavor, but as a team of human beings and many moving parts, we certainly are not perfect. And in your case we missed the mark, and I am sorry about that. I do wish you the best and am thankful for your consideration.
Contact Information
Phone
+1412-681-1900Address
3351 Bigelow Blvd, Pittsburgh, PA 15219
Website
www.wittpm.comHours
Services
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