About this provider in Pittsburgh
Solving pest problems since 1948, trust Pestco Professional Services for the most thorough and most friendly Pittsburgh pest control, pest management and extermination of bedbugs, termites, rats, mice, stinging insects, cockroaches, fleas, silverfish, water bugs, stinkbugs, ants, centipedes, millipedes and other…
Rating breakdown from customer reviews
4.9
331 reviews
Customer reviews for Pestco Professional Services
Heather “Brat” Tucker
Terrence is the best! If you need pest control, he's reliable, thorough, and truly cares about his customers. He takes the time to answer questions, explains everything clearly, and always provides outstanding service with a friendly, professional attitude. It's clear he takes pride in his work and goes the extra mile to make sure the job is done right. I highly recommend Terrence and Pestco to anyone looking for dependable, top-notch pest control. Five stars all the way!
David Lundberg
Nearly every time we scheduled an appointment (2 hour window for each appointment), either my wife or I would stay home from work to wait for the technician, Terrence. Nearly every time we scheduled an appointment, we would get a call hours after the scheduled time and we were told how busy he was and could not make it as if we were not already aware that he was not coming. The final time he cancelled and rescheduled an appointment, he showed up hours late (more work missed) without the tools he told us he would bring for our specific issue.
Provider response
David, we are sorry that the scheduling and communication surrounding your appointments caused frustration and inconvenience. We understand the impact of arranging time away from work for a scheduled service window.<br><br>We have reviewed the service history and spoken with the technician involved. During the final visit, the interaction escalated to a point where our employee did not feel it was appropriate or safe to continue the service. Pestco is committed to treating every customer professionally, and we expect the same respectful treatment for our employees.<br><br>Because this matter involves conflicting accounts and concerns that are not appropriate to debate publicly, we would welcome the opportunity to discuss it directly. Please contact our office at 412-252-5200 and ask to speak with the General Manager.
Ron Daniel
Luke did a great job servicing our house. !!!!
Provider response
Thank you, Ron! We really appreciate the 5-star review. We’re glad to hear Luke did a great job servicing your home, and we’ll be sure to pass along your kind words to him. Thank you for choosing Pestco!
Afrika Jam
Mitchell helped me to get rid of bugs and mice . Great job, and keep doing the good work.
Provider response
Thank you!!
Katie Lemon
I cannot recommend Dale enough, he is so understanding, professional, and kind. We were worried we had some kind of bug and he did his inspection and educated us during the process. He gave us a quote and it was extremely reasonable. We are lucky and haven’t had any bugs but if they come back we will be ready for them all thanks to Dale
Provider response
We appreciate the positive feedback!
Chasedalot
Dale Synder is a true professional. On time. Knowledgeable and honest.
Provider response
Thank you for the 5-star review! We’re glad to hear Dale provided professional, on-time, knowledgeable, and honest service. We truly appreciate your feedback and thank you for choosing Pestco!<br>
Tom Alden
The initial treatment they did on my house was not effective. I called them about attempting a follow-up treatment and they have been totally unresponsive. As an update, after that review they did respond and did a followup treatment which seems to have worked. I will follow up after the quarterly treatments.
Provider response
Hi Tom,<br>We're very sorry to hear about your experience and sincerely apologize for the delay in responding to your call on the 15th. That’s not the level of service we strive to provide. We take your concerns seriously and would like the opportunity to make this right. Our goal is always effective treatment and clear communication. Please contact me directly at 412-252-5200 or bwiemer@pestco.com so, we can schedule a prompt follow-up and address any issues you’re still experiencing. I would be happy to take care of your issue personally.<br>We appreciate your feedback and hope to earn back your trust.<br>Sincerely,<br>Bob Wiemer<br>General Manager, Pestco Professional Services
Richard Lindholm
My mother-in-law had a huge bees nest that was right by her front door and she kept getting stung. I called Rob at Pasco professional services. They came right out and were able to remove it. We’re very grateful and I would recommend them to my friends and family thank you guys very much Petco for your hard work and your professional service
Provider response
We really appreciate the positive feedback!
Wade Henderson
Omar is our service worker from Fox and he’s awesome! Extremely professional, efficient, polite and he explains everything and takes time on what he does. I would definitely recommend.
Provider response
Thank you for the positive feedback!<br>
Raymond Reardon
Nick came out to my house and eliminated my wasp problem, he came out the same day I called and did a fantastic job. He was clean, neat and very efficient I cannot be more satisfied with the work he did
Provider response
Thank you Raymond! We appreciate your business and your positive feedback! We'll let Nick know!
Tiffany Robich
I called and spoke Lindsay for help with lantern flies. Lindsay was great! She had an agreement over to me and had me scheduled so quickly! Shawn was my technician and he was polite and professional. He took care of the lantern flies all over my house. Will definitely use again!
Provider response
Thank you Tiffany!
Nathan Cybak
Could not recommend Pestco Professional Services enough. While I did not have a pest issue, Kurt was extremely helpful in answering any questions that I had whether by phone or text. Additionally, Kurt and his team provided monthly treatments to allow for me to have piece of mind knowing that any potential pests would be removed from the outside before they have a chance to enter. Thanks Kurt and team!!
Provider response
Thanks Nathan!
Kyle Acquavita
Shawn did a fanatic job and was very personable thank you
Provider response
Thank you!
Greg Indrunas
Kurt McConnell is an amazing technician who handles every issue with professionalism and is very informative
Provider response
Thank you for the feedback!
Tammy Gonzalez
Thank you Josh for being so friendly and helpful. Greatly appreciated!!
Provider response
Thank you Tammy!
Ron Richard
Made an appointment to have my growing ant problem taken care of, my technician Shawn was very polite and was quick to solve the issue, he even told me a few tips to alleviate the issue if it returns. Will 100% be a return customer!
Provider response
Thank you Ron! Glad we could assist in ridding your property of those pesky ants!
Kevin Wurster
Shawn was very patient and kind and reliable. I'll be happy to use them again!
Provider response
Thank you Kevin!
Samantha Wurster
Shawn is an awesome guy! Very friendly and professional. He was quick and straight to the point and got our issue solved! Thank you so much, Shawn!
Provider response
Thanks Samantha 🙏🏻🙏🏻🙏🏻
Paige
Shawn was very professional and kind. He was also very informative and answered any questions I had for him. I would definitely recommend him to friends and family.
Provider response
Thanks! We appreciate the positive feedback!
Dyan Definis
Pestco is the best company out there I had a terrible moth infestation and was beside myself trying to figure out where they were coming from. Nick came once a week to treat and look for the problem He was relentless until he found it. Nick was professional and extremely knowledgeable going into this nightmare. The support and checking in to see if there was progress, made me feel so much better about the situation. This is the best pest control company I have ever dealt with. Nick is 100% reliable and cares about people’s well being! Can’t thank them enough!! Highly recommend Pestco for your peace of mind and getting the job done!! — Dyan DeFinis
Provider response
Thank you Dyan!! 🙏🏻
NotMyFirst Rodeo
Rein is awesome! He is a courteous, time efficient and personable worker.
Provider response
🙏🏻🙏🏻🙏🏻
Skye Coffey
Rein listened to and understood all my concerns. He was very thorough. 10/10
Provider response
Thanks Skye! Glad we address your concerns!
Michelle Schreyer
Rein does a great job. He is always pleasant, and friendly.
Provider response
Thank you for the wonderful review! We are glad to hear Rein is providing excellent service. We will make sure he knows how much you appreciate his hard work. Thank you for allowing us to be of service.
Deb Rihel
Pestco is honestly the best pest control company! Everyone is very nice and helpful especially my technician Shawn! Thank you pestco!
Provider response
Thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we’ll be sure to pass your kind words along to Shawn. We're here whenever you need us! Thanks for choosing Pestco!
Megan Yates
Shawn came out and helped us with our bee and ant problems. Very helpful and knowledgeable.
Provider response
Thanks Megan! Much appreciated!
Jean Fike
I had to call Pestco because we are over run with many different kinds of bee's. I called and Shawn came out and took care of them and did an amazing job!! I will definitely recommend to anyone looking for help and that is looking for great prices!!!
Provider response
Thank you Jean!
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