All County Termite & Pest Control
Verified1160 W Penn Grant Rd, Lancaster, PA 17603
Open 6 days/week
About All County Termite & Pest Control
We're a third-generation family-owned business in Lancaster PA. We've been providing quality termite and pest control since 1958. (formerly Raifsnider Exterminating) It's our goal to offer professional termite and pest control services at a fair cost to the consumer. We do this by keeping our overhead costs low so we can pass the savings on to you. With years of experience, All County Termite & Pest Control is a name you can trust when it comes to your home, rental properties, or business.
Rating Breakdown
4.9
★★★★★60 reviews
Customer Reviews (27)
Amazing company!! They show up and do a terrific job at making sure we don’t have any bugs or little critters!!
Response from All County Termite & Pest Control
Thank you Dianna, it's been our pleasure to serve you, thanks for the great review!
Very happy we found All County Termite and Pest Control and Jim. We know we are in good hands. Thank you!
Response from All County Termite & Pest Control
Thank you so much for your kind review. We appreciate your feedback.
Response from All County Termite & Pest Control
Thank you! We appreciate your faith and trust in us!
Response from All County Termite & Pest Control
Thank you for your review. We appreciate your business.
This was our third time using this company. They are quick to respond and show up. Our pest problems are always resolved very quickly at a fair price.
Response from All County Termite & Pest Control
Thank you ! It’s been a pleasure to serve you.
All County Termite & Pest Control has taken care of our bug problems for several years now. We couldn't be happier. Great service. Great value.
Response from All County Termite & Pest Control
Thank you Russ for your review, we appreciate your business!
The business was very quick and professional at addressing my extermination concerns. I would highly recommend their services.
Response from All County Termite & Pest Control
Thank you, Kim. It is a pleasure to serve you.<br>
We've been using All County Pest Control for a couple years now and have been very please with the service and price. He lets us know he will be here in about 20 minutes so we can put the dogs in. If I call with a problem they are right out here to address it. Definitely would recommend them to anyone. Nita.
Response from All County Termite & Pest Control
Thank you Carnita! We appreciate your review!
We have had excellent service and response to unforseen issues (hornets and yellow jackets) .
Response from All County Termite & Pest Control
Thank you Ed for placing your trust in us.
Very knowledgable, thorough, and considerate.
Response from All County Termite & Pest Control
Thank you, Sam, it is a pleasure to serve you.
Great turnaround times, from initial inquiry to inspection and treatment. Trustworthy and will recommend to family and friends.
Response from All County Termite & Pest Control
Thank you Joey, glad I could be of assistance!
I have been using the services of this company starting about 14 years ago. They have always done an amazing job while being polite and respectful. Anytime I had an issue that came out promptly. Thank you all County termite and pest control! You have kept our house bug free.
Response from All County Termite & Pest Control
Thank you Maria, It has been a pleasure to serve you!
Highly recommend for anyone in need of pest control for ants, spiders, bees, and termites!
Response from All County Termite & Pest Control
Thank you Donte for your kind review. It is much appreciated!
I couldn’t be happier with the services from All County Termite and Pest Control. As a small business, they truly go above and beyond with their customer service and expertise. Jim is responsive, professional, and incredibly knowledgeable about pest and termite issues. Pricing is very affordable compared to other bigger companies, but the quality of work is top-notch. Jim always takes the time to explain everything clearly, answers all my questions, and doesn’t try to upsell unnecessary services. It’s clear he really knows what he is doing and cares about getting the job done right. If you’re looking for reliable, honest, and effective pest control, look no further!
Response from All County Termite & Pest Control
Thank you Victoria, we appreciate your trust in our services.
Jim and his team are top notch with their integrity and professionalism.
Response from All County Termite & Pest Control
Thank you Lee for your review! We appreciate your trust in us.
All Country was referred to me by a friend. Jim was responsive and easy to communicate with. On the first visit Jim was thorough and gave me detailed updates of everything he was doing.
Response from All County Termite & Pest Control
Thanks Luke for your kind review!
A great company who cares about you getting the lowest price. Thanks James!
Response from All County Termite & Pest Control
Thanks, we appreciate your review!
Fast response, reasonably priced, and great communication! We no longer have a bee problem:)
Response from All County Termite & Pest Control
Thank you for your kind review!
Response from All County Termite & Pest Control
Thank you, it was a pleasure to serve you!
I had a ton of ear wigs in my basement, Just after 1 service the amount drastically reduced almost down to no bugs at all. Would highly recommend!
Response from All County Termite & Pest Control
Thanks Luke, glad we can be of assistance!
What an amazing company to have found 11 years ago when I moved to Lancaster County. All County Termite and Pest Control has been servicing our house since he did the home inspection. I can count on Jim coming to the house every year like clockwork amazing communication as to when he's coming so he makes us aware for our dogs. Just the most considerate businessman I have had the pleasure to deal with, so if you are in need of an exterminator Give them a call you will not be disappointed
Response from All County Termite & Pest Control
Thank you, Eileen, it's a pleasure to serve you.
Wonderful experience with James and his team. I called many companies and he was the most honest and most reasonable in the area. He explained their pest control treatment and worked with me to find a time that works best for me. They were on time each visit and did a great job. I would highly recommend!
Response from All County Termite & Pest Control
Thank you, Jessica, for your kind review, and placing you trust in us.
Moved the the area 6 years ago. Found our home had a pest/insect issue. After trying two other services, these guys came in and I've not had a problem since. They are responsive, professional, affordable, and simply get the job done. Highly recommend.
Response from All County Termite & Pest Control
Thank you George, we appreciate your business!
Pricey ( why 4 stars not 5 ) but WORTH IT because I did not want to deal with insecticide and All County has a 30 day guarantee, plus they service my Southern Lancaster county area while some of the other Pest Control services surprisingly did not. Donte the tech. was thorough and got the job done to illuminate bees / wasps [?] from underneath the outdoor vinyl siding of my home. On day 1 there were no more bees. Day 10 and still no bees. There was NO smell in the house and my pet did not seem to mind. I will repair the small hole in the siding that the wasps / bees bore through with a vinyl repair patch sheet to prevent water damage to my home from rain. I recommend All County.
Response from All County Termite & Pest Control
We strive to be fair and competitive in our pricing, and in most cases have a better pricing point than our National competitors. We appreciate your business and thank you for placing your trust in us!<br>
I had a hornets nest that I was unsuccessful to remediate… I reached out to All county and glad I did! Jim was very accommodating with scheduling and payment. The tech, Dante’ was punctual and very easy to talk to and down to earth yet professional. I believe he took care of nest and time will tell as it was in the hollowed out sections of a tree and unknown how high up it went. I would totally use and recommend “all county” again if needed
Response from All County Termite & Pest Control
Thank you Jeremy. Please let us know if you need us in the future. We appreciate your review!
Terrible experience, unprofessional, does not maintain a reliable schedule for VA Pest Inspection. I sent a Web Inquiry for a VA Pest Inspection on Tuesday Morning, James Raifsnider replied that he could complete the next day. I asked for Thursday, he said mid afternoon, I agreed to the inspection and he said he would text on his way between 2-4PM. At 11:55am James texted me that he would be at my house around 12:45-1PM. I stated that I arranged between 2-4PM, and that I worked 45 minutes from my house. He offered the next day at 11:00 Am which did not work for my schedule. He stated that he was running ahead of schedule and asked how soon I could be there. I then coordinated with my employees to cover two of my meetings so I could leave. I responded that I could be home by 1:15 and he then sent me a text that the inspection was cancelled. I tried calling twice and he did not take my call.
Response from All County Termite & Pest Control
My apologies, when we initially discussed a Tuesday inspection, I mentioned the time frame to be from late morning to early afternoon. When the inspection got scheduled for Thursday, I did not change the time slot to reflect 2-4pm. This was totally my oversight, and the cancellation was not intended to be permanent, but for that particular time slot due to a scheduling error on my part. I apologize for the inconvenience.<br><br>I knew I could not keep the appointment, and figured cancellation for the day was a better option than having you drive 45 mins for an appointment that I could not fulfill.<br><br>I dropped the ball here. It happens, but I realize this caused a giant inconvenience for you.
Initial service was effective, but very expensive. Would be easier to buy the Taurus SC chemical and do it yourself. Jim is very knowledgeable, but pushy. When he comes to your house to inspect he doesn't wear shoe covers and tracks dirt that requires vacuum/shampooing your carpets. For several years I had Jim's warranty and paid immediately. Recently he canceled the warranty because the invoice wasn't paid fast enough (it hadn't even been a month since I received it). Paypal notifications go to my spam so besides automated messages no direct contact was made with me before cancelling my warranty. When he did he was very short and rude. Will not do business with again.
Response from All County Termite & Pest Control
First, let's address your claim of being overpriced. In April 2016, you requested a quote for termite treatment, to which a quote was provided. After reviewing the quote, you called to schedule the service to be completed. It is disingenuous to complain about price when you readily accept the terms and price of the agreement, not to mention decide to complain about the price 4 YEARS LATER!<br><br>Second, your complaint of not wearing shoe covers. This one is very surprising. When you enter your home, you are stepping over dirt, dust, and debris including pet hair and feces. The basement floor is wet and muddy, and a dead animal carcass was found on our last inspection visit. I don't recall you ever asking for shoe covers, but in this case, I really don't know that they would serve any purpose. It is also surprising that your complaint of not wearing shoe covers is posted one year past our last visit.<br><br>Third, lets address the real reason for your complaint. Your account got cancelled for non-payment. Here’s the way it works. You are notified of your warranty coverage expiring, and given opportunity to renew the warranty coverage for an additional year, at the cost of $99.00<br><br>You were sent email notification on 4-28, but you indicted you didn't want to schedule the inspection, because of Virus concerns. Completely understood. You are told that the inspection date can be delayed until a time of your choosing, but that the invoice would have to be paid at time of receipt. This was explained to you, and the resulting invoice was emailed with “payable upon receipt” terms. You ignored this. You are then sent a two-week reminder. You ignored this. So, at 30 days past the payment request, your account gets cancelled on 5-28 for non payment. This is the way warranties work. There is a due date. If you want the coverage, you pay for it as instructed. No payment, no warranty. Virtually every warranty out there works like this.<br><br>I do apologize for any misunderstanding, but the terms were clear. I can only assume you thought the terms, and clearly presented instructions didn’t apply to you?
Contact Information
Phone
+1717-940-9029Address
1160 W Penn Grant Rd, Lancaster, PA 17603
Website
www.bugsout.comHours
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