Provider profile

Akita Pest Control

4.9 stars from 1,217 customer reviews · 800 New Holland Ave Suite 200, Lancaster, PA 17602

  • 4.9 out of 5 stars
  • 1,217 customer reviews
  • Lancaster, Pennsylvania
  • Open 5 days/week
4.9
Rating
1,217
Reviews
Yes
Claimed
Yes
Website

About this provider in Lancaster

Since 2006, Akita Pest Control has been keeping homes and properties in southcentral PA pest free. Based in Lancaster, PA, we serve residential and commercial clients in Lancaster, Harrisburg, York, and King of Prussia areas. Our owner, Bobby Leon, started in the pest control industry in 1987, lean

Pests handledantsmice

Rating breakdown from customer reviews

4.9

1,217 reviews

5
1,163
4
37
3
3
2
0
1
14

Customer reviews for Akita Pest Control

F

Francie

4mo ago

I hired Akita for rodent exclusion work on my house after years of mouse issues. I’ve tried doing exclusion on my own, but the mice kept coming back. Damon inspected my home and figured out that mice were most likely getting into the basement from underneath the front porch. John T. came over to complete the work a few days later. He went above and beyond what I was expecting and even crawled underneath the porch to ensure all entry points were sealed. He also made sure the repairs weren’t notic

RA

Rebecca Ahern

5mo ago

We have a bat problem in our attic. We called Akita and they sent someone out. He said it will take up to 5 hours for him to write up their bid and get it sent over. This was February 12, it is now March 7. I have called and been sent to voicemail three times. After leaving a message with my issue, name, and number, no calls have been returned. I have also entered a concern in their help thing on their website and not heard a thing. I’m very disappointed. We chose them because they had the best

TK

Thomas Kaizar

2y ago

Absolute terrible service. The technician was a half hour late and we did not have a warning this would happen. We had ants in our kitchen and our child's room. A technician came out to treat the ants and only treated the few areas we pointed out and not the whole house. For the price we paid, I would have expected the technician to treat the entire house which was not the case. Just after our 30 day window we had ants in spots the technician did not treat and unfortunately they would only come

Provider response

I apologize for your experience, and I appreciate your feedback. We take customer concerns seriously and have reviewed your situation in detail.<br><br>We regret the technician's delay, which caused inconvenience. We understand the importance of punctuality, and we'll work on improving our schedulin

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