Provider profile

Aptive Pest Control

4.5 stars from 6,564 customer reviews · 10260 SW Nimbus Ave M4, Portland, OR 97223

  • 4.5 out of 5 stars
  • 6,564 customer reviews
  • Portland, Oregon
  • Open 7 days, Early hours, Evening hours
4.5
Rating
6,564
Reviews
Yes
Claimed
Yes
Website

About this provider in Portland

Aptive Pest Control in Portland, OR offers reliable residential pest control services tailored to homes across Multnomah County and the greater Portland area. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs…

Rating breakdown from customer reviews

4.5

6,564 reviews

5
5,229
4
412
3
102
2
109
1
618

Customer reviews for Aptive Pest Control

SM

sharyl mitchell

6d ago

Austin completed summarized & included photos of his pest treatment. A great addition to the Aptive team! Thanks Austin

Provider response

Hi Sharyl,<br><br>Austin’s detailed recap and photos are a great example of going the extra mile to keep you informed! We’re glad his communication and service made such a positive impression.<br><br>Thank you for choosing Aptive and for giving Austin this well-deserved shoutout. We’re happy to have him representing Aptive and making sure your pest control needs are handled with care!<br><br>-Jasmine, Aptive Care Team

LS

Linda Schuck

6d ago

Matt was wonderful to work with. He answered all my questions. He made sure I saw and knew of all that he was doing. Thank you so much for such wonderful service. Yesterday’s service (Aug 4, 2025) was wonderful. It was a new tech and I’m afraid I didn’t get him name. But he was very efficient and purposeful in his duties. I appreciated that he made sure the gates were secure after working in the backyard so my dog would not be able to get out. Thank you for your service and care to my home. 04/02/2026 Just had a wonderful service today. I had an issue with ants around the trap door that leads to the crawl space under my house. Today I had two techs. They were very efficient and helpful. They serviced both inside and out. Im didn’t get their names. But, I would love to commend them for a great job done today. This was my quarterly service. It was moved up to today rather than at the end of the month because of the ants. I am very happy with this company. 05/20/26 Another wonderful and complete service yesterday. Samantha is excellent at her job. And friendly and caring. I forgot to close the doggy door and she made sure Andy was inside and was blocking the door when I came to close the door. 08/13/26 I do so appreciate the good service I receive each time you are out to service my home. Great care is always taken and communication is top-notch. Keep up the great work.

Provider response

Hi Linda,<br><br>Thank you for the kind words! We are so glad to hear that Matt took the time to answer all your questions and kept you informed throughout the service. We will be sure to pass along your appreciation to him! We truly value having you as part of the Aptive family and are always here if you need anything.<br><br>-Jasmine

DM

David Morrison

6d ago

Efficient service performed by technician Tanner appreciated!

Provider response

Hi David,<br><br>Thank you for taking the time to share your feedback! We’re pleased to hear that you experienced efficient service with Aptive. Our team strives to provide thorough and timely pest control solutions while making the process easy for you. We appreciate having you as part of the Aptive family and look forward to continuing to protect your home!<br><br>-Jasmine

RE

Robert Estle

6d ago

Excellent service! Tech- was great. Answered all questions and very speedy. Great service.

KN

Kara Neely

7d ago

The employee had great communication, and did a thorough job. Thank you so much!

Provider response

Hi Kara,<br><br>Thank you so much for your kind words! We’re thrilled to hear that our service professional provided great communication and took the time to thoroughly complete the job. At Aptive, we always strive to make sure you're well-informed and happy with the results. We truly appreciate your feedback and are grateful to have you as part of the Aptive family!<br><br>-Jasmine

KE

Karen Ells

7d ago

Jordan was great...good communication and great feed back...hope I am on his route next go round....thankyou

Provider response

Hi Karen,<br><br>We’re thrilled to hear that Jordan provided great communication and helpful feedback! At Aptive, we take pride in keeping our customers informed and confident in the care we provide for their homes. Thank you for choosing Aptive and being a valued part of our neighborhood, we’ll be sure to share your kind words with Jordan!<br><br>-Jasmine

SP

Scott Pierce

7d ago

Excellent communication and follow through

Provider response

We’re so glad to hear from you and really appreciate your rating, Scott Pierce! Knowing you feel good about Aptive handling your pest concerns truly means a lot to our team. Thanks for choosing us to help protect your home from unwanted pests!<br><br>-Alexis, Aptive Care Team

VT

Vickie Thomas

7d ago

The Staff ALWAYS have excellent communication skills and let me know exactly what they are doing and always attach pictures. I Love their work and I’ve never had a complaint. GREAT JOB

Provider response

Your 5-star rating means a lot to us, Vickie Thomas! Recognizing our team’s hard work keeps us motivated to deliver the best service possible. Thank you for trusting Aptive to handle your pest control needs!<br><br>-Alexis

CM

Connie Moretz

7d ago

Easy. Affordable. Professional. Environmentally friendly

Provider response

We appreciate your feedback, Connie! It’s wonderful to know that the service has been going well for you. Your satisfaction means a lot to us. Thank you for being the best part of Aptive!<br><br>-Alexis

BM

Benjamin Morrow

8d ago

They make it impossible to cancel. We have been trying to for 4 and a half months. Always an excuse. It makes me wonder why they are still showing even tho we asked to cancel and that we have discontinued service.

Provider response

Hi Benjamin,<br><br>We understand how frustrating it must be to continue dealing with this after requesting cancellation months ago, especially if services are still being scheduled after you’ve asked for them to stop. At Aptive, cancellation requests should be handled clearly and efficiently, and we’re disappointed to hear this has been such a difficult process.<br><br>Please reach out to socialmedia@goaptive.com directly with your service address so we can locate your account, review the cancellation history, and help determine what is still outstanding. We appreciate you bringing this to our attention and want to make sure your concerns are properly handled.<br><br>-Jasmine, Aptive Care Team

SL

Scott Lucas

8d ago

Samantha was very exceptional and Professional. Explained all aspects of the pest application service.

Provider response

Hi, Scott!<br><br>It’s great to hear that our team consistently provides exceptional service for your home and that their professionalism stands out to you. We appreciate you taking the time to share your experience. Thank you for being a part of Aptive!<br><br>-Alexis

JC

Judy Carver

9d ago

Job well done. Was very nice. Thanks

Provider response

We’re so glad to hear you’re happy with our service, Judy Carver! Your support is greatly appreciated, and we look forward to continuing to care for your home's pest control needs. Thanks for being the best part of Aptive!<br><br>-Alexis

JD

Jeanette Durst

9d ago

Excellent customer service . Shows up on time, provides excellent service, listens to and provides follow up service on any concerns you might have.

Provider response

Hi Jeanette, <br><br>It means a lot to hear that dependability, attentive service, and follow-through have all been part of your Aptive experience. Showing up on time is important, but listening to your concerns and making sure they receive the attention they need is what truly makes a difference.<br><br>Thank you for trusting Aptive with your home and for sharing such thoughtful feedback. We appreciate having you as a customer and are glad you can count on us to keep your pest concerns handled!<br><br>-Jasmine, Aptive Care Team

JK

John Kollert

9d ago

The promptness of your response of the concerns I had and how the guy explained what he had done was nice

Provider response

Hi John,<br><br>Thank you for sharing your experience! We’re glad your concerns received a prompt response and that your service professional took the time to explain what was completed during the visit. Clear communication and making sure you feel informed are important parts of the Aptive experience. Thank you for trusting us to keep things handled!<br><br>-Jasmine, Aptive Care Team

MB

michael bassi

11d ago

Very pleasant and professional!

Provider response

Hi Michael,<br><br>It’s wonderful to hear that our service professional made such a pleasant and professional impression! Thank you for choosing Aptive and trusting us with your home. We appreciate your support and are happy to keep things handled for you!<br><br>-Jasmine, Aptive Care Team

KM

Kathleen Marriott

12d ago

Pest Control workers are always polite, they ask if there are any specific pests I am concerned about, then they efficiently do their work, and follow up with a text telling me what they did.

Provider response

We’re so happy to hear that your experience has been a positive one, Kathleen Marriott! Our team takes great pride in delivering consistent, dependable service, and it’s wonderful to know we’re meeting your expectations. Thank you for choosing Aptive to care for your home!<br><br>-Alexis

MA

Mitchel Auerbach

12d ago

Good experience with Aptiva. They reliable and showed up upon time.

Provider response

Hi Mitchel,<br><br>Thank you for sharing your experience! We’re glad Aptive has been reliable and that your service professional arrived on time as expected. Dependable service makes all the difference, and we appreciate you trusting us to keep your home protected!<br><br>-Jasmine, Aptive Care Team

CA

Colleen Allen-Schublin

13d ago

Human & Animal Safe treatments for pets. Just wish I could always have AM appointment

EG

Eric Gelvin

13d ago

Always punctual, great communication and attention to detail.

Provider response

Hi there, <br><br>Thank you so much for being a loyal part of the Aptive family. We truly appreciate your support and are so glad to have you with us. If there’s ever anything you need, whether it’s a question, a concern, or just some extra tips for your home, please don’t hesitate to reach out. We’re always happy to help and look forward to keeping your home protected!<br><br>-Jasmine

TD

Tim Dineen

13d ago

Cody was great. He understood my needs and was through and professional.

Provider response

Hi Tim, <br><br>We really appreciate you taking the time to share this, and it’s great to hear Jarod delivered such a strong experience with his thorough, professional, and friendly approach. That combination is exactly what we aim for at Aptive, making sure your home is taken care of properly while still keeping things easy and comfortable for you. We’ll be sure Jarod sees your feedback. Thanks for choosing Aptive, we’ve got this handled, and we’re always here if you need anything moving forward.<br><br>-Jasmine

SC

Shelley Cooper

13d ago

I was in the shower when the tech arrived and he was already gone by the time I was done-around 15 minutes. Not sure by the 4 pictures I received if he went into the backyard. The gate was not locked. The rat traps were not baited either. I expect the same level of service if we are home or not, and I am not sure that happened this time.

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