Pointe Pest Control - Beaverton
Verified3875 SW Hall Blvd Suite J, Beaverton, OR 97005
Open 6 days/week, Early hours
About Pointe Pest Control - Beaverton
Founded in 2006 by Inland NW Resident Jacob Borg, Pointe Pest Control has grown from a single office in Spokane, Washington, to multiple locations throughout Washington, Idaho, Oregon, and Montana. Today Pointe employs an impressive group of experienced and knowledgeable professionals committed to problem solving and serving our customers' needs. Pointe Pest Control is proud to give back to the communities it serves through a number of avenues, including an annual Scholarship Program awarded to graduating Seniors in Washington, Idaho,Oregon, and Montana. In addition, Pointe conducts an annual Charitable Bed Bug Treatment program called 'Take a Bite of the Holidays' that includes a complete bed bug treatment for a family in need.
Rating Breakdown
4.9
★★★★★1,814 reviews
Customer Reviews (30)
Response from Pointe Pest Control - Beaverton
Hello Janet! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Pointe Pest Control has been such a life saver this season. We had a box elder bug problem (both inside and outside) and they were able to spray the very next day. Thank you Russel and Derek!
Response from Pointe Pest Control - Beaverton
Rebecca, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
You guys are awesome!
Response from Pointe Pest Control - Beaverton
Hello Tammy! We are thrilled to see that you had a five-star experience with our pest control services. We truly value you as a client, and it is our pleasure to keep you pest-free! Please don’t hesitate to reach out if you ever need anything. Thank you for your positive rating of our services, and we hope you have a wonderful day!
As always RON takes good care of us. A+ service.
Response from Pointe Pest Control - Beaverton
Thank you for your five-star review, Dawn! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!
Always easy
Response from Pointe Pest Control - Beaverton
Hello Tom! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Or technician was very thorough and explained all aspects of the treatments applied fully, we really appreciate that level of professionalism.
Response from Pointe Pest Control - Beaverton
Thank you for your positive review, Jason! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Chris was on time and very personable. We look forward to seeing him again soon for our follow up treatments.
Response from Pointe Pest Control - Beaverton
Hello Misty! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Pointe Pest Control was great as usual.
Response from Pointe Pest Control - Beaverton
Hello Steve! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Ron was very thorough while spraying. He explained everything to me that he was going to take care of. Great job! He is very polite and educational. :)
Response from Pointe Pest Control - Beaverton
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Maureen!
Great job by the pest treatment specialist identifying and remediating issues. We are delighted.
Response from Pointe Pest Control - Beaverton
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Robert!
Response from Pointe Pest Control - Beaverton
Hello Lucy! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Jericho did a great job explaining the issue. He was very thorough in investigating the point of entry, how many there were, and what the plan of action should be. I was very pleased with his work. Looking forward to getting this resolved!
Response from Pointe Pest Control - Beaverton
Shannon, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Response from Pointe Pest Control - Beaverton
Hello Wally! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Response from Pointe Pest Control - Beaverton
Hello Karen! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Very pleased with service
Response from Pointe Pest Control - Beaverton
Shirley, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Response from Pointe Pest Control - Beaverton
Hello Jason! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!
They Were Very Professional and Quick I’m a Bit Stressed about Not Speaking With LJ Again…I’d Like To Pay For Each Service Right At the Time it’s APPLIED. Each Time, That’s FAIR 😊
Response from Pointe Pest Control - Beaverton
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Jill!
Technician was prompt, courteous and knowledgeable.
Response from Pointe Pest Control - Beaverton
Thank you for your positive review, Rodney! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Response from Pointe Pest Control - Beaverton
John, thank you for your review. We would love to learn the reasoning behind your rating so we can provide you with the five-star pest control services you deserve. At your convenience, please contact us to discuss your recent experience with our services. We look forward to hearing from you soon, and we hope you have a great day.
Always polite, asks questions, completes the service in a timely manner
Response from Pointe Pest Control - Beaverton
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Jaynee!
I had a very disappointing experience with Pointe Pest Control. The price they quoted over the phone was almost half of what they actually charged when they arrived. They also promised a full service that included vacuuming and thorough treatment, but they skipped the vacuuming entirely and were finished in about 35 minutes instead of 2-3 hours they were telling during inspection. Definitely they skipped some processes. Unfortunately, the problem is still not resolved, and now I’m stuck in an unfair contract. Based on my experience, I cannot recommend this company.
Response from Pointe Pest Control - Beaverton
Mohsen, thank you for your review. We sincerely apologize for your negative experience with our team. We are concerned to hear about the miscommunications that resulted in your unsatisfactory service and unsolved pest problem. Our Office Management team is aware of the situation and is looking into it to resolve everything on our end. If you would like to discuss your experience or request a re-service, please don't hesitate to contact us. Again, we apologize for this frustrating experience, and we hope you have a great day.
We have been with Point Pest control for 5 yrs + they are always available and TJ is a super young fellow he always addresses all our issues with mice, bugs, and spiders as we live on acreage we really enjoy being serviced by Tj, he is always friendly to our dog that's a plus. Tx joan
Response from Pointe Pest Control - Beaverton
Joan, thank you for your positive review! We're so glad that TJ consistently provides you with effective pest control. That being said, we are concerned to see your lower star rating. If there is anything we can do to provide you with five-star service, please let us know. Thank you again for your feedback, and we hope you have a wonderful day!
Please ask your employees to wear shoe cover before entering client home. this is basic thing when it come to service, after treating garden area entering home with same shoes without wearing cover stains the carpet and it’s not hygienic.
Response from Pointe Pest Control - Beaverton
Senthil, thank you for your review. We sincerely apologize for the lack of shoe covers during your interior service. We appreciate your feedback and will certainly make a note to use shoe covers for your future services. If there is anything else we can do for you, please don't hesitate to contact us. Again, we apologize for your frustrating experience, and we hope you have a great day.
They came out for the first visit and did not clean the cobwebs or spider eggs around our front entry. I told them this and they said they would put a note in for our next service, which was today, and came home to still have a giant spider egg sac in my front entry. Very disappointed Update 7/18 management did not contact me and they did not rectify the problem, nor reapond to my email. Very poor service.
Response from Pointe Pest Control - Beaverton
RV, thank you for your review. We apologize for the lack of spider control during your recent service, as well as the lack of communication afterward. Our Office Management team was made aware of these situations, and we appreciate your patience as we continuously fine-tune our phone system. We're happy to come out if you need something in between services, so please give us a call at your earliest convenience. Again, we apologize for these negative experiences, and we hope you have a great day.
I hired them to do something about countless bees sitting on and flying around my house. For $250 they sent someone to spray at few places and that’s it (about ~15 mins, I checked time). He didn’t go up by ladder, nothing was done on roof or anywhere that cannot be reached from ground. I am 100% certain bees are laughing at it. And to add salt to the injury, they didn’t even apply $35 first service coupon. Complete waste of my time and money. Lesson learned.
Response from Pointe Pest Control - Beaverton
Motahar, thank you for your review. We want to extend our sincere apologies for your experience. We strive to always provide thorough services that solve each pest problem, and we are concerned to hear that this wasn't achieved with you. Our Office Management team is looking into the situation in detail and will certainly make sure it is handled appropriately. If you wish to discuss your experience with our team further, please contact us at your convenience. Again, we apologize for your negative experience, and we hope you have a great day.
We had canceled our pest contract in October, and should not have had the service done. Thanks
Response from Pointe Pest Control - Beaverton
Terry, thank you for your review. We sincerely apologize for the miscommunication that led to you receiving service. Our Office Management team will certainly look deeper into things to identify what occurred. Please don't hesitate to contact us if there is anything we can do for you. Again, we apologize for your frustrating experience, and we hope you have a great day.
Again, poor communication with this technician. I have asked that this particular tech NOT be sent to my address. Looks like it's time to find a new pest control company. Pointe Pest is no longer welcome on my property.
Response from Pointe Pest Control - Beaverton
Victoria, thank you for your review. We sincerely apologize for your negative experiences with our team. Your feedback was forwarded on to our Office Management team, who is looking into your situation and will certainly make sure it is handled appropriately. If there is anything we can do to help make this right, please reach out to us. We truly care about our customers and being able to do everything right by them. Again, we apologize for your frustrating experiences, and we hope you have a great day.
there’s no sign that he ever came nor did a doorbell ring
Response from Pointe Pest Control - Beaverton
Samantha, thank you for your review. We want to extend our sincere apologies for the lack of communication during your recent service. Our Office Management team is looking into the situation in detail and will certainly make sure it is handled appropriately. If you wish to discuss your experience with our team further, please contact us at your convenience. Again, we apologize for your negative experience, and we hope you have a great day.
Sasquatch Pest Control merged or sold to Pointe Pest and they transferred my account. I told them I don't want to use them, they already got $100 towards my $150 for quarterly service, which they aren't performing, but are demanding the other $50. Again, this is for a service I cancelled and do not want. They also "froze" my account and now I can't use their online system for this payment.
Response from Pointe Pest Control - Beaverton
Stevie, thank you for your feedback about your experience. We are sorry for your frustrating experiences with our services. Our goal is to provide our clients with the best experience, and your complete satisfaction is our top priority. Your review was forwarded on to our Office Management team, who is looking into your situation to ensure your account is resolved. We would love the opportunity to rectify the situation with you, so please don’t hesitate to contact us to discuss your concerns with our team. Again, we apologize for your negative experiences, and we hope you have a wonderful day.
Did not treat any of the mouse bait boxes which is reason for the servic
Contact Information
Phone
+1971-239-5776Address
3875 SW Hall Blvd Suite J, Beaverton, OR 97005
Website
pointepest.comHours
Services
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