About this provider in Beaverton
We send quality technicians you'd welcome into your home or business! We'll help you protect your investment and health with experienced pest control solutions using proven non-chemical and chemical control methods. Guaranteed Pest Control Service provides service for ants, bed bugs, bees, birds, termites, spiders…
Rating breakdown from customer reviews
3.5
8 reviews
Customer reviews for Guaranteed Pest Control Service Co
Sean Williams
Been using Guaranteed Pest Control for 2.5 years for two 4 unit apartment buildings I manage. I used to use Exodus, but they quit the business so I had to find someone new. One of my buildings has recurring struggles with rodent intrusion because it is near a stream & greenbelt. I've found over 10 years that you can knock the rodents back but they will come back eventually, especially with nature so close. I have both buildings now on monthly service which has kept the population down. I've had one or two times a resident saw a rodent inside, and Guaranteed got out there quickly to place traps inside and get rid of the rodent. They also helped me out when I had a possible bedbug scare - inspected and confirmed there were not bedbugs, to my great relief, for a very reasonable charge. My new tech, John Newland, asked if I'd be willing to provide a Google review as it helps their business. They've done right by me over the last 2.5 years so I was happy to. Thank you John! I used to have a guy named Harold who was great but he got sick and had to take time off work. I hope he's ok.
Provider response
Thank you for taking the time to share your experience and for trusting Guaranteed Pest Control with both of your properties. Managing rodent pressure near greenbelts and waterways can definitely be an ongoing challenge, so we appreciate the opportunity to partner with you on a consistent prevention plan.<br><br>It’s great to hear that John has been helpful and that our team has been able to respond quickly when something unexpected comes up. We’ll be sure to pass along your kind words to him. And thank you for remembering Harold as well, we will give him a shoutout too! We truly appreciate the relationships our technicians build with the people they serve.<br><br>We are grateful for your continued partnership Sean, and look forward to supporting you and your residents for years to come!
Elizabeth Dailey
Guaranteed has been our effective pest control vendor for years. Today rep John Newland came out to introduce us to new employee Cameron. I was impressed with Cameron’s attention to safety & with both of their customer oriented communication. Highly recommend!
Provider response
We are so thankful for your loyalty through the years Elizabeth. John does an excellent job setting the tone for our team, and it’s great to hear Cameron made such a strong first impression. Providing service that’s both safety-focused and customer-centered is important to us. We appreciate you sharing your experience and recommending Guaranteed Pest Control!
Susan Kaneshiro
Great, dependable service. Reasonable pricing for the past 20 years! Great communication and speedy help when needed.
Provider response
Susan, thank you for your loyalty and for taking the time to share this. Twenty years of trust is something we don’t take lightly. We’re grateful for the foundation built over time and are committed to continuing to provide dependable service and clear communication whenever you need us.
rc_jeep_ life
I have regular service scheduled and never see a technician. I called and complained and they gave me a new guy-Jim. So, I called about mice in the kitchen, Jim set traps then came back said nothing was in the trap. Have not seen him since. We found mice droppings in a kitchen drawer, we had a mouse run across our feet in the laundry room. UUgghhh.....You can't make this up! Not good.
Provider response
We are very sorry to read this — that sounds incredibly frustrating. No one should feel uncertain about whether service was completed, especially when dealing with rodent activity inside the home.<br><br>Since taking ownership in January, we have been focused on strengthening our processes and service standards to ensure a better experience for every customer. Feedback like yours helps guide that effort.
Chris Goodrich
Best pest control service in Oregon!!! Down to earth local company that cares and understands.
C. Jensen
Hade a similar experience as one of the previous posters. The tech came out and laid a couple of traps, but never returned to check anything. He finally came back about a month later to remove the traps. Never got a single mole. He told us "they must have gone back up into the woods." Felt cheated. Not recommended.
Provider response
We are sorry this left you feeling dissatisfied. Wildlife concerns can be frustrating on their own, and service should bring reassurance — not more questions.<br><br>Experiences like this highlight the importance of consistent monitoring and clear expectations. Since taking ownership of Guaranteed in January 2025, we have made a commitment to strengthen those areas and learning from past feedback. Your input is valued, thank you for taking the time to share as it contributes to our continued improvement.
Thomas Private
Call about thier traps never being removed [about a year aho] and starting service again, plus possible other needs. "Office Mgr." Rebecca rambles on in a nonsensical way, not listening to a word I said... then tells me not to talk to her that way when I try to inteject... to get them TO REMOVE TRAPS THEY SIMPKY LEFT BEHIND MONTHS AGO. I tell her she's yelling at me while I sitting here with Pnuemonia. In one ear, out the other. Owner calls, "Dave". Blames his "tech". His business fails. It's his technicians fault. Yikes. Completely dillusional biz operators. NOTHING guaranteed here. Paid upwards of $1500. Never a single mole removed nor killed either.
Provider response
Hi Thomas, my husband and I assumed ownership of Guaranteed Pest Control earlier this year. We are truly sorry to read about the experience you described and the frustration it caused. No one should feel unheard when they are trying to resolve a service concern.<br><br>Please know we take feedback like this seriously as we evaluate where we can improve communication, accountability, and follow-through for our customers.<br><br>Feedback like this helps us identify opportunities to strengthen our processes and improve the overall customer experience moving forward so thank you for sharing.
Diana Weiss-Leinheiser
Mike has been helping me with a rodent problem. Ever since he started, I have not seen any. Very Happy!
Provider response
We appreciate you sharing this feedback Diana. Resolving rodent concerns quickly and effectively is always our goal, and we are delighted to hear you had a positive outcome.<br><br>Our team remains committed to delivering attentive, results-driven service. Thank you for your trust in Guaranteed Pest Control.
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