Provider profile

Terminix

4.9 stars from 1,348 customer reviews · 150 Golden Dr #100, Durham, NC 27705

  • 4.9 out of 5 stars
  • 1,348 customer reviews
  • Durham, North Carolina
  • Open 7 days, Early hours, Evening hours
4.9
Rating
1,348
Reviews
Yes
Claimed
Yes
Website
Pests handledants
Praised forprofessionalgreat job
Safetykeeping my animals safe

Rating breakdown from customer reviews

4.9

1,348 reviews

5
1,289
4
20
3
11
2
7
1
21

What Terminix says about their service

Google has no written reviews for this company, so the details below come from their own website rather than from customers.

Areas served

Eastern NC · Hampton Roads VA · Virginia · North Carolina

Services listed

  • Rodents
  • Mosquitos
  • Indoor Invasive
  • Wildlife
  • Roaches
  • Bed Bugs
  • Termite
  • Moisture Control
  • Ants
  • Spiders
  • Fleas
  • Ticks

Guarantees they advertise

  • Complimentary re-service if needed between visits
  • Free Re-Service Between Visits
  • No Long-Term Contracts Required
  • satisfaction guarantee

Source: insect.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.

Customer reviews for Terminix

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Allison Dremann

8mo ago

Horrible. Signed a contract for indoor pest treatment. First time they just left w/ some paper hanging in my garage- and did OUTDOOR treatment- even though they know that I have a different company that does an amazing job re: outdoor pest treatment. So they…. Did nothing indoors; including checking the mouse traps. I called and had my “bonus” visit in which they didn’t do the room I asked for - and just did the kitchen instead. So finally they come today (my birthday) and despite the multiple w

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.

AQ

Aslam Qureshi

1y ago

Last friday on 06/20/2025 the Techincian came to my home it was second time this technician came ,First time he came to refuse spray where my neighbor complain out side borderline of houses where she saw bunch of Ants ,after couple of time my request he did the spray. On june 20th he came again from the begining he was very rude talking to me and he refuse the service in my garage where roches coming from the gerage door.He took the photo inside my house ,after he took the photo I refuse to do d

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.

LJ

Luke Jo

1y ago

I scheduled an appointment with Terminix, only for the technician to arrive 90 minutes late without any prior notice. When I called to ask for an update, I was simply told they were “on the way” and that if I couldn’t wait, I should reschedule. This is completely unacceptable. I took time off work specifically for this appointment, yet Terminix showed no regard for my time. What’s even more frustrating is their lack of proactive communication—no updates, no apologies, just an expectation that I

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.

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Treatment and cost guides before you call

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