Rating breakdown from customer reviews
4.9
1,348 reviews
What Terminix says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Areas served
Eastern NC · Hampton Roads VA · Virginia · North Carolina
Services listed
- Rodents
- Mosquitos
- Indoor Invasive
- Wildlife
- Roaches
- Bed Bugs
- Termite
- Moisture Control
- Ants
- Spiders
- Fleas
- Ticks
Guarantees they advertise
- Complimentary re-service if needed between visits
- Free Re-Service Between Visits
- No Long-Term Contracts Required
- satisfaction guarantee
Source: insect.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Terminix
Allison Dremann
Horrible. Signed a contract for indoor pest treatment. First time they just left w/ some paper hanging in my garage- and did OUTDOOR treatment- even though they know that I have a different company that does an amazing job re: outdoor pest treatment. So they…. Did nothing indoors; including checking the mouse traps. I called and had my “bonus” visit in which they didn’t do the room I asked for - and just did the kitchen instead. So finally they come today (my birthday) and despite the multiple w
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.
Aslam Qureshi
Last friday on 06/20/2025 the Techincian came to my home it was second time this technician came ,First time he came to refuse spray where my neighbor complain out side borderline of houses where she saw bunch of Ants ,after couple of time my request he did the spray. On june 20th he came again from the begining he was very rude talking to me and he refuse the service in my garage where roches coming from the gerage door.He took the photo inside my house ,after he took the photo I refuse to do d
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.
Luke Jo
I scheduled an appointment with Terminix, only for the technician to arrive 90 minutes late without any prior notice. When I called to ask for an update, I was simply told they were “on the way” and that if I couldn’t wait, I should reschedule. This is completely unacceptable. I took time off work specifically for this appointment, yet Terminix showed no regard for my time. What’s even more frustrating is their lack of proactive communication—no updates, no apologies, just an expectation that I
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please call 800-BUGS911 and ask to speak with the regional manager, Alessandro N.
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Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.