Provider profile

ClearDefense Pest Control

4.9 stars from 1,280 customer reviews · 2717 Western Bypass Unit 111, Durham, NC 27705

  • 4.9 out of 5 stars
  • 1,280 customer reviews
  • Durham, North Carolina
  • Open 6 days/week
4.9
Rating
1,280
Reviews
Yes
Claimed
Yes
Website

About this provider in Durham

ClearDefense Pest Control in Durham offers top-tier pest control services designed to keep your home and business safe and pest-free. Located at 2717 Western Bypass Unit 111, we specialize in advanced pest management solutions, featuring a unique micro-crystallized formula that provides long-lasting

Pests handledspiders
Praised forfriendlyexcellent job
Safetyhaving young kids aroundsafeshhh...we have a sleeping baby

Rating breakdown from customer reviews

4.9

1,280 reviews

5
1,240
4
26
3
3
2
3
1
8

Customer reviews for ClearDefense Pest Control

JS

Jon Smith

1y ago

We've used these guys for years now. The first couple of services they were great, cobwebs were knocked down and pest were contained. The tech was always responsive. There are other items at play that you should be aware of. As time progressed the service got more lax and they kept raising the price implying they had better coverage and superior products. This last service all of the cobwebs in the back yard deck were not knocked down and the ant problem still hasn't been contained even wit

Provider response

Hi Jon,<br><br>Thank you for your many years with us and for sharing your feedback. We’re sorry to hear your recent services didn’t meet expectations. The concerns you mentioned from cobweb removal to pest issues and communication around pricing are not the experience we aim to provide, and we appre

TB

Tori Barnes

1y ago

An hour ago we had two ClearDefense salesmen come and knock on our door despite the "No Soliciting" sign at the front of our neighborhood, despite the "No Soliciting" sign very clearly above our doorbell AND despite the bright pink "Shhh...we have a sleeping baby, please don't ring or knock" sign literally hanging ON our doorbell. And wouldn't you know it, they knock, our dogs bark, and they wake our baby up. It is absolutely unacceptable to not respect the very clear and stated boundaries in ne

Provider response

Thank you for bringing this to our attention, Tori. We sincerely apologize for the inconvenience and disruption caused by our sales team. Your feedback is important to us, and we will address this issue with our sometimes overeager salespeople.

LB

Luke Brennan

2y ago

BUYER BEWARE. The reviews on Google are a scam - when they come to your house the tech’s give you a card about leaving a review on Google. The company pays $5 for every five star review! When I had an issue with Clear Defense and withheld payment until they delivered on their service guarantee to fix the pest problem THEY SENT SOMEONE TO MY HOUSE WHEN THEY KNEW I WAS OUT OF TOWN TO HARASS MY WIFE IN PERSON. This is the worst service business I have ever dealt with. I’ve found a better local bus

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Treatment and cost guides before you call

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