HomeTeam Pest Defense

UNBELIEVABLE.. So after 20 years of being a HomeTeam customer, I decide to change to another company that is (1) cheaper and (2) more informative about the particulars of my property than HomeTeam had been in any of those 20 years. Also I was tired of being repeatedly called by HomeTeam and being sent emails saying that I owed 500+ dollars for overdue service that I didn't owe - they want you to prepay the year in advance.. I prefer to pay monthly or quarterly. And after several times calling t

I wish I had a positive experience like the other 5 star reviews but I didn’t. I reached out via the contact form last weekend for a quote and was contacted by Ryan on Monday. He was easy to talk to and answered our questions so I decided to go ahead and schedule our first service for Thursday. I received the agreement/contact and signed them promptly online but didn’t get a confirmation email or text for the Thursday service. I didn’t think anything of it at the time since I was so busy that d

Pay attention to the one-star reviews! After years of paying Home Team $285 annually, they erroneously switched our account to a monthly plan while we were out of town for three months. This mistake ultimately led to our account being sent to collections! The result was days of frustration, working with a collection agency and our bank from another country to untangle the mess. Initially, everyone suspected fraud, but it turned out to be Home Team's error—and they refused to fix it. Here's wh