Provider profile

Remedy Pest Control

5 stars from 235 customer reviews · 4201-E, Stuart Andrew Blvd, Charlotte, NC 28217

  • 5 out of 5 stars
  • 235 customer reviews
  • Charlotte, North Carolina
  • Open 5 days/week
5
Rating
235
Reviews
Yes
Claimed
Yes
Website

About this provider in Charlotte

Remedy Pest Control was created to do the one thing people want from a company like ours... quickly, effectively and safely remove pests from their home or business. We've brought together top technicians to lead our field services, and have furnished them with industry leading equipment and support. Our team believes…

Pests handledtermites
Praised forknowledgeableprofessionalpersonablepolite
Methodsant mound treatmentremedy

Rating breakdown from customer reviews

5

235 reviews

5
231
4
3
3
0
2
0
1
1

Customer reviews for Remedy Pest Control

SC

Sheena Covil

5mo ago

David Harrigan is always a pleasure. Very detailed and informative ♡

CT

Charles Thrift

5mo ago

Remedy is the best in CLT. Amazing techs.

JC

Jerry Chirico

6mo ago

Once again, Dewey provided his usual outstanding service! Very professional, knowledgeable and courteous. Excellent service and extremely efficient and courteous.

Provider response

Jerry, thanks so much for this review. We agree that Dewey is a true professional and we're glad that you had a positive experience!

PF

Paul Freeland

7mo ago

David is always thorough. He does a great job with the service. He explained everything that he was going to do. He was pleasant and professional during his visit here.

Provider response

Thank you so much for your review, Paul!

PR

priscilla rhodes

7mo ago

Dewey is always the best. Knowledgeable, nice and professional. He’s a huge asset!

MW

Marty Weible

7mo ago

Dewey is my technician. He is prompt, very efficient, and polite. He is an asset to Remedy.

RS

Robert Sherlin

8mo ago

Dewey was great. Explained everything fully and was very professional

SW

Sherrie Webb

8mo ago

Dewey Jones, Remedy's technician, completed our annual interior termite inspection on Dec 8. We're pleased with his work and service. He was professional, personable and very knowledgeable about the pest and termite control business. Thanks Dewey, & Remedy, for your service.

JA

Jill Altfeder

8mo ago

Dewey was great, very professional and knowledgable! I will recommend this group to all my neighbors.

FT

Fernanda Tellez Peon

8mo ago

I’ve truly never felt more appreciated or supported by a company. It’s rare to find a team that values people, works with kindness, and consistently goes above and beyond. Their dedication and the way they treat others really stand out. Thank you for the wonderful experience!

CA

Carter Anderson

8mo ago

Remedy has been amazing! Dewey is my technician and he has been extremely thorough, knowledgeable, and professional, and has answered all my many questions. He and Remedy have made me feel very comfortable and taken care of, and I greatly appreciate them!

J

Jack

8mo ago

Wyatt Pederso has been our technician recently. He’s prompt, personable and has good customer service. In and out. Does a thorough job on the exterior as well.

R

Ramiro

8mo ago

Working with David Harrigan from Remedy Pest Control has been a great experience. His communication is quick, clear, and consistently professional from start to finish. He makes scheduling and coordination extremely easy, and his attention to detail helps everything move smoothly. David is reliable, knowledgeable, and always willing to explain the work being done, which builds a lot of confidence. It’s truly been a pleasure working with him, and I appreciate his commitment to quality service. Highly recommended!

KC

Karen Creech

9mo ago

I highly recommend Remedy Pest Control. They do an excellent job. The technician is very thorough and listens to any concerns that I have. They have been servicing my house for almost five years. If I do have a concern, they send someone out right away.

S

Sandra

9mo ago

Dewey is one of the best technicians I have ever had at the property I manage. He is polite, respectful and extremely knowledgeable. I consistently get great feedback from all of the residents residing here.

AL

Alexandra Lee

1y ago

I had a great experience with Dewey At Remedy Pest Control! The technician was on time, professional, and explained everything clearly before starting the service. They sprayed both inside and outside my home, taking extra care to address the areas I was most concerned about. I really appreciate the thoroughness and peace of mind they provided. Highly recommend!

CB

Catherine Brooks

2y ago

I've been with Remedy for about 4 years now(2 homes)and I don't usually get the pleasure of being home while they visit but today I was. You wanna know what I learned?! They freaking knock down webs from all windows and porches while they are working! I had no idea how much detail they pay attention to! Primus has been awesome today and answered all of my questions about the new service I added this month(ant mound treatment). He has even been to my other house and remembered it before i even said anything! He was super sweet, answered all of my questions(and I asked a LOT!) And was a pleasure to have visit my home. I have used 3 other pest control companies in my life but none of them go above and beyond like they do. I am a lifetime Remedy customer and so happy to have them in my life. Yes, I got permission for the photo!

Provider response

Catherine, thank you so much for being a loyal customer of Remedy Pest Control and for leaving such a wonderful review! We're glad you had the opportunity to meet one of our fantastic technicians, Primas, during his visit to your home. We appreciate your support and look forward to continuing to serve you with our Charlotte pest control services.

AL

Angela Lutomski

3y ago

Could have carried my ladder back downstairs for me as I am a Senior Citizen and he did not bring his own! Did not perform all the functions I was told would be done.

Provider response

Angela, thank you for providing this valuable feedback. We are always looking for ways to improve and will follow up with you directly to understand how we could have provided better service from your perspective.

A

Ann

6y ago

**UPDATED REVIEW: After my initial review Eric Broadway reached out via a phone call to find out where they went wrong. Again, this comes back to good customer service and I did appreciate that even with a little too late. He took care of me and while my experience cannot be undone this shows that they care about reviews as reviews mean new business and so they do follow-up. This also shows me that they are worth an opportunity to give them a try. I’m only bumping up the stars to 4 as great customer service should be first not after the fact. Original Review: They have good customer service on the phone but not good field technicians. I initially gave a good review but I never heard back from the technician as promised the next day to let me know if there was a better deal he could provide. As well as to set up my official appointment. Paid $40.00 just to come out to see if there was an issue that I already had proof of! Too bad for the lack of care and follow-thru as I found a good company that give "FREE" inspection, better rates and way better technicians!

SK

Sajid Khan

6y ago

We recently moved to Charlotte and wanted to establish pest control service. Remedy Pest Control wanted to charge us $75 to give an estimate. We decided to forgo the estimate. Remedy Pest Control lost the chance to acquire a client - potentially for years to come. Terrible customer acquisition strategy. NOTE: Customer service agent was very polite though.

Provider response

Sajid, thanks for the feedback. Our inspection fees are designed to defray the cost of the technician's time during transit and inspection, and are always credited against the cost of the service itself, if/when a customer decides to move forward. If this was not clearly communicated, then we dropped the ball and apologize for the confusion. We hope that we'll have another opportunity to win your business in the future and hope that you enjoy life here in the Queen City.

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