Provider profile

Orkin

4.7 stars from 2,432 customer reviews · 6101 Harris Technology Blvd, Charlotte, NC 28269

  • 4.7 out of 5 stars
  • 2,432 customer reviews
  • Charlotte, North Carolina
  • Open 7 days, Early hours, Evening hours
4.7
Rating
2,432
Reviews
Yes
Claimed
Yes
Website

About this provider in Charlotte

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledants
Praised forhelpfulpersonableprofessional

Rating breakdown from customer reviews

4.7

2,432 reviews

5
2,138
4
148
3
40
2
26
1
80

Customer reviews for Orkin

MM

M M

2y ago

On two separate occasions Orkin has called to schedule appointments at “my convenience” but the technicians show up whenever they please, help themselves to your property and park on your grass meanwhile there’s an empty driveway. When you call Orkin to complain the branch manager makes excuses for them and tells you they will reschedule. Technician was scheduled Wednesday. He called Wednesday to give me some excuse about his car being towed. We rescheduled for Friday at the same time 4-6. He ca

Provider response

We apologize for the inconvenience you experienced with our technician. Please contact us at (980) 270-7112 so we can address this issue promptly.

L“

Latissua “Nicole” Dixon

9mo ago

2nd UPDATE!!!! STILL NO RETURNED CALLTO FIX THIS ISSUE. IV BEEN BLEW OFF LIKE I DONT MATTER. I WAS ONLY A PRIORITY WHEN I WAS PAYING MONEY IN. THEIR POLICY IS MONEY BACK GUARANTEEAND THEY DUD NOT DELIVER... CRAZY I WIRK SO HARD AND JUST WANT A CLEAN LIVABLE SPACE FOR MY KIDS AND THEY CHARGE SO MUCH FOR THIS SERVICE THEN I STILL HAD BUGS AND HAD ANTS THE ENTIRE TIME THAT MY 4 YR OLD KEPT GETTING ATTACKED BY. BUT IV CALLED TWICE ASJIBG TO SPEAK WITJ A MANAGER OR ANYONE AND NEVER GET A RETURN CA

Provider response

Hi Latissua <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (980) 270-7112 and we can talk about making it up to you.<br>

CW

Courtney Webb

1y ago

We recently moved and our previous pest control company doesn’t service the area of our new home, so we signed up with Orkin hoping for the same quality of service we had been receiving elsewhere. The technician who serviced our home was on time, and very helpful. However, we had them come out to spray for spiders and treat for ants 4 times in a month with no improvement whatsoever. When I called and left a message to cancel service (having spent over $300 in this 4 week period, with no results)

Provider response

Hi Courtney <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (980) 270-7112 and we can talk about making it up to you.<br>

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Treatment and cost guides before you call

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