Provider profile

Aptive Pest Control

4.5 stars from 2,718 customer reviews · 4215 Stuart Andrew Blvd # D, Charlotte, NC 28217

  • 4.5 out of 5 stars
  • 2,718 customer reviews
  • Charlotte, North Carolina
  • Open 7 days, Early hours, Evening hours
4.5
Rating
2,718
Reviews
Yes
Claimed
Yes
Website

About this provider in Charlotte

Aptive Pest Control in Charlotte, NC provides reliable residential pest control services designed to meet the needs of homeowners across the Queen City. Our Charlotte team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans. We focus on

Pests handledmosquitoes
Praised forpolite
Methodsthey apply pet friendly bug control treatmentsfirst treatment

Rating breakdown from customer reviews

4.5

2,718 reviews

5
2,281
4
131
3
29
2
28
1
249

Customer reviews for Aptive Pest Control

JJ

JP Jaramillo

9mo ago

Poor product with shady contracts and false advertising. I purchased their service 6 months ago because I have a bad wasp problem during the colder months. The sales rep swore up and down that they would be able to rid of the my problem. I paid for the service, despite it be ineffective- I continued to kill roaches and ants consistently despite the treatment. When the wasps came, I made a call for treatment. The individual that came to treat, told me they could not handle the wasps and it was ou

Provider response

Hi there, <br><br>We’re very sorry to hear about your experience and truly appreciate you taking the time to share this feedback. What you’ve described isn’t the kind of experience we want for our customers, and we completely understand your frustration regarding the misunderstanding and the results

SR

Sandy Rowe

6mo ago

The absolute WORST company. My elderly mother moved from her home in Charlotte, NC in May of 2024 due to declining health. I did not realize she had ongoing Aptive pest control services being debited from her account until September of 2025. I called Aptive to cancel the account. Unfortunately they could not reimburse her for the funds they debited but I asked for the account to be cancelled. I just found out in January 2026 they had NOT cancelled the account as requested, AND they are refusin

Provider response

Hi Sandy,<br><br>Thank you for bringing this to our attention. We sincerely apologize for the frustration and concern this situation has caused you and your mother. At Aptive, we take matters like this very seriously, and it is never our intention for our customers to feel unheard or treated unfairl

MH

Melinda Hall

11mo ago

Aptive was soliciting in our neighborhood recently and was very aggressive in their sales tactics. We needed to get children to bed and the sales person was so aggressive he would not leave until we agreed. He even walked the neighborhood with us with our babies so he could get a signature. The first treatment was fine but now they are trying to schedule a time when we are not home and there are no other options for when we are. I later learned we were charged $199 as a first time fee while my n

Provider response

Thank you for sharing this experience with us, Melinda. We’re sorry to hear about the frustration with our sales process. To help us better understand the situation and review the details of your account, please email us at socialmedia@goaptive.com with your service address and any relevant informat

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Treatment and cost guides before you call

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