About this provider in Charlotte
Mosquito Squad of Charlotte is a leading provider of professional mosquito, tick, and pest control, trusted nationwide. Our signature Protective Barrier Treatment effectively helps control pests and the diseases they can carry. Our highly trained technicians help keep your lawn and garden healthy by avoiding plants…
Rating breakdown from customer reviews
4.9
258 reviews
Customer reviews for Mosquito Squad of Charlotte
Chuck G
Mosquito Squad is great. Technicians are always very polite and efficient. Another great season with Mosquito Squad.
Provider response
Thank you so much for your amazing review! We're thrilled to hear that Tyrell provided you with exceptional service. At Mosquito Squad of Charlotte, we strive to maintain high standards, and your feedback is greatly appreciated.
Perry Blythe
Manny is courteous and always does a great job, he makes sure he covers all areas.
Provider response
Thank you for sharing your experience! We’re glad to hear Manny took the time to cover every area of your yard. Our team prides itself on thorough treatments that make a real difference. We’ll be sure to pass along your kind words to him!
Michael Jackson
Stanley was here to service the yard today. He was great as always. You all hire great people. Thanks! I keep adding to this review because the guys you send are awesome. David M was very thorough with the spraying, in particular I asked him to get my deck sprayed as I have foliage underneath, and he did a very thorough job. Thanks as always. David and Ben came out this time. Also very nice. Thanks for having great people. Kevin came by today. He was great! Had to add that. Whatever you guys are doing with your hiring practices, keep it going. Great bunch of people, great attitudes, awesome. Thanks. Stanley did a great job and was super friendly. Thanks Stanley! Tyrell was also awesome on the last service. Thank you Mosquito Squad for going the extra mile when I ask.
Provider response
Michael, thank you so much for your positive review! We're thrilled to hear that Stanley and Tyrell provided you with excellent service and that you're happy with our team's efforts to go the extra mile for you. We truly appreciate your kind words and your continued support. It's our pleasure to serve you, and we look forward to keeping your outdoor space enjoyable!
Ruth Bryson
Taylor came out and did another spray around the perimeter. He called to confirm what he did and asked if there was anything else he could do while there. He was very polite and professional. Thank you to Jonathan!
Virginia Knight
Devin F. Was my technician and he did a great job! He was very efficient and thorough- thank you, Devin! I so appreciate your good communication each step of the way. Thank you!
Provider response
Thanks so much for the kind words! We’re really glad Devin F. took great care of you. He’s awesome and we’ll definitely pass this along to him. We appreciate you being part of the Squad and are always here when you need us!
Karen Shea
Alberto was Thorough and treated my yard completely. ! We have been customers for over 7 years and when the mosquitos are really bad this Squad will come back out and retreat. They are the best! We would recommend Mosquito Squad to all! Especially this year with all the rain.
Provider response
Thank you so much, Karen, for your wonderful review! We’re thrilled to hear that you’re enjoying your outdoor space and that Stanley made a positive impression. We take pride in our regular scheduling to ensure you can relax without any interruptions. Thanks again for your feedback!
Lynda Rowe
I have been using Mosquito Squad of Charlotte for three years. I use their natural mosquito treatment. I’m very satisfied with their service. They keep you up-to-date and informed about when they will service your yard, and if there are Interruptions because of weather. Manny has been the young man that Has serviced my yard this season. He always checks to make sure there aren’t any problem Areas that need special attention. He does a great job.
Provider response
Thank you for being with us for three years! We are so glad our natural treatment has kept your yard comfortable and that you have had such a positive experience with our team. We will be sure to share your kind words with Manny. He takes great pride in making sure every service is thorough. We truly appreciate your trust in our team!
Christopher
Messiah is always thorough, friendly snd professional when treating our property.
Provider response
Thank you for sharing! We're happy to hear your technician continues to provide friendly, professional, and thorough service. We’ll be sure to pass this along!
Gina Shinn
Thanks David!! Great job!
Provider response
Thank you for the shout-out! We’ll make sure David hears your kind words!
Angeline Clinton
Excellent service! Thank you
Provider response
Thanks so much, Angeline! We're happy to hear you're loving the service. We appreciate you being part of the Squad!
Todd G
I highly recommend Mosquito Squad as I've been using them for years. The service works and the office staff and field techs are extremely nice and helpful.
Provider response
Thank you so much for your continued support and kind words! We’re thrilled to hear that you’ve trusted Mosquito Squad for years and that our treatments and team have made such a positive impact. Our office staff and technicians take pride in keeping your property protected and your experience easy from start to finish. We truly appreciate you being part of the Squad family!
Randy Plym
Stanley is great. Very friendly, always asks if there are areas or plants I don't want sprayed. Pleasant to talk to and always willing to help. I would recommend Stanley and Mosquito Squad to anyone.
Provider response
Thank you for the wonderful feedback! We’re so glad to hear Stanley is providing the friendly, thoughtful service we strive for. We’ll make sure he knows how much you appreciate his care and attention. We truly value your recommendation and your support!
J Souther
Manny did an excellent job spraying my mosquito treatment today. He made sure to spray ALL areas in my yard, not just the "easy to get to" locations. As far as mosquito control, I can walk outside and NOT be swarmed. I have the blood type they love so not getting bit all over by mosquitos is great! I can sit outside and enjoy my outside life!
Provider response
Thanks so much for your review! We’re glad Manny took the time to cover all areas of your yard and that you’re able to enjoy being outside without mosquitoes. He'll be glad to hear it! See you next time!
Denise Raio
Great service! Alberto did fantastic
Provider response
Thanks so much, Denise! We’re glad to hear David took great care of your property and addressed your concerns so thoroughly. He’s a rockstar and we’ll definitely pass this along to him. We really appreciate your kind words and are so glad to have you with the Squad!
Charles Dahlgren
David did a fantastic job. He covered even the most difficult places to reach!
Provider response
Thank you for the wonderful feedback! We’re thrilled to hear David went above and beyond to make sure every corner of your yard was protected. We’ll be sure to pass along your kind words to him!
Hadasah Hoffmann
Jodi has been prompt with her responses and sending people out to my house, but I am really unsatisfied with their services. I work from home and can literally hear them spraying my yard for less than 3 minutes. They just walk around my house twice and that’s about it. My yard isn’t huge but I always have mosquitoes within a few days of them coming out and spraying. Even my neighbor commented on the lack of attention in our yard by the guy who came out recently to spray again. Really disappointed because it’s not a cheap treatment either.
Provider response
Ms. Hoffman, sorry to hear you are experiencing more mosquitoes than expected. We do have a guarantee and we will come out and retreat if need be. I do not see that you have requested that , but we will have someone reach out to you immediately to get this taken care of.
Lissy S
I used the for the past 10 years with great luck. This year was awful. I watched the service person get out of the truck, spray by my mailbox and leave. I had to call every week. It got to the point I tried to wait and watch to be sure they sprayed my whole front and back yard. I have an eight year old son who literally cried he was in so much pain from mosquito bites last night. A big waste of money and a lot of added stress came from this company this summer.
Andrew Nicholson
The service works. Vegetable garden keeps getting sprayed.
John Lacouture
By my records the service was two weeks late You would not respond to my phone calls
L M
The owners are not responsive. They have said they will be at my home between certain hours and have not showed up, then when I call they say they have to reschedule due to some issue ( happened at least 3 times). At least 3 times they have sprayed a neighbors house instead of mine. VERY DISSATISFIED with service. DO NOT USE
Provider response
We have responded to you each and every time. Yes, we have had to reschedule for various reasons. Not by our choice. Yes, we have treated your neighbors house as they are exactly like yours and not marked well but we have always came back and made the correction. We have also adjusted our schedule to yours many times. Gone out of the area that we are in to treat you. We have made every effort possible to make the relationship between a customer and a business compatible.
Leslie Lemley
II did change my review from 4 to 3 due to the company making an error and using pesticides on 1 visit. After that error I did cancel the service. I haven't been using Mosquito Squad for long but so far I am pleased. I opted for the natural product which does not last as long but I prefer that over heavy chemicals. They leave notification to let you know who treated your property as well as an email prior to treatment. They will also reschedule it's heavy rain is in the forecast tank treatment won't be wasted.
Caroline Brown
I wanted to give zero stars, but this will only post if a star is chosen. Absolutely terrible service! Our security cameras recorded Mosquito Squad technicians pull into our driveway and leave without applying treatment. They did however leave an invoice on our door! This happened several times. Each time I contacted the office and was promised service. Once, a tech sprayed only our front yard (without wearing a respirator). When I asked him if he had sprayed the back, he replied that he had. He lied to my face! Mosquito Squad never offered to refund my money and when I asked for a refund, they only offered half! As of today, I have not received any refund!!!
Somer Ocana
HORRIBLE. I was told by "Jennifer" one price and then she changed it. She DOES NOT Listen to what you are asking and then last minute wants to add cost. CAN"T trust them if they can't even be honest about their products and services and pricing.
Selina Aguilar
I hired mosquito squad for my 4th of july party they came on june 30th and sprayed the yard. It was rather quick but seemed to work but man was i wrong, 4th of july everyone was eat up and the next day i was covered in bites. Called for a respray appt and everything was in place except they never came but tried to say they did but the dog was in the yard so they didnt spray ( left no work order and the dog was inside all day) rescheduled and this time my neighbor kept watch as they berly walked half the yard then left. Needless to say more mosquitos in the yard than ever and its been less than a week since the respray. Would not recommend .. .update added photos taken today. Just 1 week and a half after spray. And in regards to the company saying i didnt contact them until the 11th is not true . i explained that i had wrote emails due to my work schedule conflicting with their hours of operation. And never received reply to the email. Also when i called to find out why they didn't show up for the first re spray appt i was told they would have to find out from the driver why they didn't come, then the driver claimed the dog was out. I was never told they tracked the trucks and know they had came.Complete lies. We were home on the scheduled day and the dog was inside all day. No doorbell rang no work order was left. After 2 treatments i still have a mosquito problem.
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