HMO Home Inspections

I am a realtor with NextHome Authority and have known and worked with HMO Home Inspections for more than 15 years, and they have been a trusted resource for both me and my clients throughout that time. They are professional, thorough, and very knowledgeable in what they do. They handle home inspections, wood destroying insect inspections, and radon inspections, mold, water inspections, etc. and they always do a great job explaining their findings in a way that clients can clearly understand. Their scheduling is efficient and flexible, which is incredibly helpful in the fast pace of real estate transactions. Consistency and reliability matter in this business, and HMO Home Inspections has proven that for decades. I highly recommend them to anyone looking for a dependable inspection company. They are professional, thorough, and very knowledgeable in what they do.

Very thorough, very kind and appreciated getting our report in a quick and timely manner before our final walkthrough with our builders! 😊

Mr Kerry provided an excellent and informative inspection. He addressed my questions throughly. His report was also very detailed with necessary recommendations for care of the property and considerations in my purchasing.

KERRY is amazing ! Did a great job on my home inspection!

Professional & friendly service providing same day reports. Highly recommend.

Kerry, at HMO Home Inspections made the whole process of our getting our home inspected convenient and informative. During the inspection, he gave us great tips on how to make our home safer and bring it up to code. It was a stressful time - buying a house - and we had several follow up questions per text, which Kerry took time and answered thoroughly. Timely, professional and expedient: would recommend.

Kerry was awesome! He arrived on time and gave us great feedback on the house we are purchasing. We would definitely hire him again

Outstanding, excellent and top notched. I would certainly hire again:-)

Very thorough and professional. Fast response time. Highly recommend.

I have been using Kerry for years! He is absolutely amazing to work with! He is extremely thorough, efficient and has a great personality. He always has a quick turnaround with delivering my client's reports. I definitely recommend working with him!!!

Mr. Norton is very thorough with his work and takes pride in his brand. Friendly and down to earth to boot. Highly recommend!

Kerry Norton was very thorough and professional throughout the entire home inspection process. He provided a detailed report with clear explanations of any issues found, including helpful photos of problem areas, which allowed me to easily understand the necessary repairs needed. He also took the time to answer and explain all my questions and concerns. I will definitely refer his company to family and friends.

On time…efficient

Very detailed and amazing service!!

HMO home inspection is a perfessional reliable and respectful business. Kerry was very kind and took his time completing and checking every part of my home. He was honest and very nice. I would recommend any one who needs a home Inspection to reach out to HMO home inspection with Kerry.

HMO Home Inspections is committed to providing top-tier inspections for every client. Going above and beyond is a standard part of their service. It's always a pleasure working with Kerry.

HMO Home Inspections always strives to do the very best inspection for their clients and going the extra mile is part of their daily task. It always a pleasure to work with Kerry, he is always on top of our advanced education and inspection certifications.

I called Mr. Norton last minute he did not hesitate and he did an amazing job. Thank you so much!

I wanted to provide you with an update regarding the recent issues I have encountered with HMO Handyman and the actions I have taken to address them. Upon closer inspection, it became evident that the work completed by HMO Handyman was far from right or up to code. There were several issues that raised serious doubts about their professionalism and competence. For instance, the new contractor discovered holes in the studs that should not have been there, indicating a lack of attention to detail and proper craftsmanship. Additionally, noticed the use of black electrical tape, which is not an acceptable or safe method for electrical connections. The stud wood used in the project was rotten, compromising the structural integrity of the work. The holes drilled into these studs were excessively large, suggesting a lack of precision and care during the construction process. Moreover, I recently discovered that no air conditioning ductwork was installed in the back room as promised. Instead, HMO Handyman simply cut a hole in the ceiling to create an illusion of proper ventilation. In light of these concerns, I took it upon myself to consult with James, an AC specialist whom HMO found through Facebook. James confirmed he is not licensed and stated HMO knew he was not licensed, as well as my suspicions, and expressed his willingness to testify in court regarding the unprofessional practices employed by HMO Handyman. It is disheartening to realize that HMO has resorted to deceitful tactics and dishonesty. Said how they just flat-out lied. I believe it is crucial for me to address this matter promptly and seek appropriate resolution. The unprofessional conduct exhibited by HMO Handyman not only reflects poorly on their reputation but also poses potential risks and hazards within my property. I am holding HMO Handyman accountable for their deceptive practices. I trust I can ensure justice is served and prevent others from falling victim to their unprofessionalism. I have filed a report with the NC Licensure Board regarding the unprofessional work carried out by Mr. Norton and his team at HMO Handyman. The board has acknowledged our complaint and has initiated an investigation into the matter. This step was taken to ensure that appropriate action was taken against Mr. Norton and to prevent others from experiencing similar issues in the future. Furthermore, during the course of the investigation, I have discovered some concerning information about HMO Handyman's operations. It has come to my attention that the address provided by HMO Handyman, 1409 East Blvd, is not actually their office address. Upon contacting the office manager, I was informed that they only receive mail at that location and have not had an office there for over a year. This revelation raises questions about the legitimacy of HMO Handyman's business practices and their attempts to evade legal authorities. In addition, I have been informed by the Sheriff's Department that they have been attempting to serve Mr. Norton with legal documents for several weeks now. However, according to a lady the sheriff spoke with, he does not reside at the address provided by HMO Handyman either. This further adds to our concerns about the integrity and transparency of HMO Handyman's operations. It is deeply regrettable that I have had to face such unprofessionalism and deceit from a service provider like HMO Handyman. I understand the frustration and inconvenience this may have caused all parties involved. Rest assured, we are actively cooperating with the NC Licensure Board's investigation and providing them with any necessary information to support their inquiry. I am committed to holding HMO Handyman accountable for their actions and ensuring that justice is served. I will continue to keep you updated on any developments in this matter. If you have any further information or concerns, please do not hesitate to reach out to me. I have also attached the sad findings of my new contractor. He stated there was no way this work was done by a professional.

Completed an inspection for a friend of mine home. Wasn’t very qualified with information given. Stated it was no problem to give refund. Then refused to give refund

I used HMO Home inspections services for my first property in 2017. I had great service and was pleased with the thorough inspection report. In Spring 2020, I purchased a condo and used HMO services again. The condo is a one bedroom and less than 800 sq ft. There was an exposed leaky drain pipe behind the air filter that had to be leaking for months if not years before I purchased the property. The drywall in the air intake was deteriorated and molding. It was the end of March when I purchased the property and I didn't use the HVAC system until a month later. The water from the pipe caused the brand new floors to buckle as well. This is how I knew something was wrong. I had to replace the floors, some drywall, remediate the molding areas, get a brand new HVAC system and fix the plumbing issue. On my inspection report Kerry did note that he was not a licensed HVAC specialist and that he checked to see if there was an air filter in the wall vent but did not remove the filter to see what was behind. If he would have simply checked behind the filter it would have saved me about 8 thousand dollars in repairs and 2 months of labor. I notified Kerry about the issues and he returned $300 out of the $340 I paid for my inspection. I was there for part of my inspection at the first property and had to work the second time so I came when it was about ending. These were areas covered in the report for my first home so I assumed they would be covered in my second home's report. If you're going to use the services offered by this business make sure you are there for the inspection and ask questions to ensure a thorough review. I would never want anyone to have to experience this after purchasing a new home.

Kerry is very thorough and efficient. His integrity will never be questioned. You will definitely get what you pay for. No short cuts.

He recommended putting plumbers putty on my p-trap to stop the leak, that should give you an idea of how knowledgeable he is about construction. (You dont use plumbers putty on PVC) It was just missing a rubber washer and it was replaced before he left and completed his inspection yet it was still on the report. He then went on to say the attic ladder was broken/damaged, there is no attic ladder so that is impossible. His report says "the ceiling light does not respond" yet the picture of the light in the report shows that the light is on. It is a multi bulb fixture and not all of the bulbs were in place because its too bright but he came to the conclusion that it is an electrical issue to have missing bulbs? He called laminate flooring hardwood, so on and so forth. A lot of different things indicate that he doesnt know construction very well.

This inspector does not communicate requirements well, he is not timely and it was very frustrating to work with him. I was selling my home and the buyer used this inspection service. First the inspection kept getting pushed back -- it was 2.5 weeks from the original appointment date when the inspection finally happened. Then we had to wait another 72+ hours to get the inspection report. Once I received the inspection report and fixed the agreed upon items including providing reciepts for repairs, the inspector Kerry Norton claimed the work had not been done and requested copies of NC licenses (i.e. plumbers license) from the contractors before he would pass the house. Well the contractors I used told me they only provide their license number for repairs requiring permits OR at the beginning when the contract for work is signed. Bottomline I couldn't get the license numbers for work that had already been completed - all my contractors said I should have told them the license number was required before they did the work. I had to pay another plumber to REDO work that had already been completed just so I could get the copy of a plumber license so Kerry would pass my home. Kerry is so rediculous that he required a licensed electrician to change blown light bulbs in this vacant property.

This has been the worst experience with an inspector in mine, my husband's and the agent's lives. This man has cost us upwards of 4000.00 in fraudulent inspections and "needed" repairs. He yelled and cursed at me when I simply asked him for clarification. And refused to reinspect the property. We have seeked legal action against him.

Entire electrical system passed inspection but found out nothing is up to code yet he made the homeowner label the breakers. Required customer to tighten toilet but didn't require obtainig an electrician. The owner labeled it himself and it passed re-inspection and all labels are incorrect.

What a waste of $300+. Missed outlet issues and called out dumb stuff. Home inspectors should go up on the roof for the money they make too.