Provider profile

Landcraft Inc.

2.9 stars from 34 customer reviews · 2850 Marco St, Las Vegas, NV 89115

  • 2.9 out of 5 stars
  • 34 customer reviews
  • Las Vegas, Nevada
  • Open 5 days/week, Early hours
2.9
Rating
34
Reviews
Yes
Claimed
Yes
Website

About this provider in Las Vegas

Landcraft has remained not only a family-owned venture but committed to the beliefs that have kept it at the forefront of premier workmanship since its inception in 2003. Landcraft was built by giving the highest regard to customer service and attention to detail to every organization that entrusts its community to…

Pests handledeverything
Praised forgood peoplewonderful service

Rating breakdown from customer reviews

2.9

34 reviews

5
15
4
1
3
0
2
2
1
16

Customer reviews for Landcraft Inc.

AH

Angie Holloway

1y ago

This company is the far worst company to use. They are killing everything in our HOA.

TT

Tikolo Tiks

1y ago

Known them For a long time, very good people

ON

Octavio Nava

2y ago

Damn... Just coming back from a 14$ an hr pay rate offer, I wonder why so many bad reviews about poor service, I guess you get what you pay for 🤷🏼‍♂️

RG

Rick Garcia

2y ago

Upated 4/24/2024: The area has still not been cleaned up. A supervisor acknowledged the area yesterday on my camera so I thought today was the day but I guess not. His body language seemed to reflect that it already should have been done somehow.... Perhaps next week? I won't hold my breath..... Nobody cares about anything anymore since Covid. They want to go about their business performed just going through the motions without any scrutiny and that works pretty well these days because people's personal dignity has vanished... In Las Vegas, they should have never legalized weed because this is one of the symptoms and more people are dying in car wrecks too from lack of inspiration and respect. Updated 4/15/2024: In the response by Landcraft below dated 4/10, I did "CC" of a few positives they were accomplishing but for months the area I am complaining about was neglected & I could only conclude it was because I was 1)voicing my concern & not remaining silent like most owners who have been worn down and given up or 2)the HOA was telling them to leave the area a mess out of revenge... That is why I decided to post on Yelp & Google to get better results because emailing the HOA (management) & calling Landcraft wasn't cutting it... I spoke to a foreman this morning & he assured me a better cleanup will be within the next 7 days... I will be back for more updates since under this pine tree, it will be a destined monitored hotspot for the extended future that can cause me to be back for more "not good" updates... I will be back after this coming cleanup.... Update 4/10/2024: Not sure if these guys are still our landscapers... Our HOA took bids for the March 2024 meeting & I haven't seen them in a while. I asked many times for them to clean the pine needles better in my area & they did ONLY ONE TIME so I know it is obtainable. I even called other companies to see if it is possible and they said yes. Now they just totally avoid my area all together... LANDSCAPING CHOICES FOR YOUR HOA IS A REVOLVING DOOR. Take your chances with who you may but these guys are not getting it done in my opinion.. I even read a review here where someone said Landcraft was being terminated for poor work just as they were being hired by our HOA... It will be interesting to see if they respond to this post when they know I am 100% correct. They may even say I did not contact them when the property management representative assured me in writing they let Landcraft know about my concerns. (My post 1 year ago): They just hired this outfit for our condo community.. We will see how it goes... Most landscaping outfits they contract with don't even get a good start by impressing anyone and then we finally change to another... We have new board members that actually live in our complex that seem to care so they won't waste one second getting rid of them... I will be sure to reflect my opinion that is for sure.... They can give them the boot with 30 day notice... I know it is hard work that landscapers do but hopefully they work out and do a great job...

Provider response

<br>Updated 4/12/2024<br>Hello Rich,<br><br>After speaking with the office staff on this matter, we got further details of this issue. We were advised that we have received multiple emails regarding this matter, which you have responded to and acknowledged even cc'ing' the management company on how nice our staff cleaned up your area. With the weather warming up, Pine needles will be more of an issue now than during the cooler months. Please keep in mind that your HOA is on a 4-5 week rotation, which means we are only in your area once every 4-5 weeks. We apologize for the inconvenience.<br><br>Dear Rick,<br><br>Thank you for the good review, at Landcraft, we constantly place a high priority on safety and on ensuring that our communities receive the best services possible. Hopefully, we are just what your community needs. Email us at landcraft.inc@gmail.com if you have any questions or issues.<br><br>Thank you,<br>Landcraft Inc.

CK

Cyndi Koester

2y ago

Our HOA had Landcraft for 2 years. A change in management occurred and the service decreased. We did everything we could to work with the company and got horrible service. The final month they did not service the property. We disputed the invoice and offered to pay 50% they hired a jerk attorney to file a lawsuit against us. In the long run we paid the bill as it would cost us more to fight the invoice. Update: Yes wonderful service as to their reply... We paid for this service...

Provider response

Hello Cyndi,<br><br>Some of this review is not accurate, Landcraft was given a warning about the quality of our work and I sent a support crew to clean the property. The manager did respond and stated that the support crew did a great job on the issue the HOA was unhappy with.<br><br>Unfortunately, sometimes the Board's expectations don't match the HOA's budget. The HOA never offered to pay 50% until they received a letter from the attorney. We are truly sorry we couldn't accommodate your needs.<br><br>(P.S. The letter was sent after multiple attempts from our office as this account was over 100 days late for payment and we simply weren't getting a response from the management company.)

AM

Angel Magdaleno

3y ago

They waist your time and don’t know how to do their job worst company ever

Provider response

Dear Angel , Thank you have sharing your feedback. We’re sorry your experience didn’t match your expectations.<br><br>Please feel free to reach out to Landcraft.inc@gmail.com with any further comments, concerns or suggestions you wish to share. -Landcraft Inc.

LP

LV Pro Tint

3y ago

Outstanding company! I can't believe I barely found this company. They found and fixed my irrigation when other companies couldn't. Thank you for your help, Dominic! And your team is absolutely amazing.

Provider response

Thank you for leaving our company a 5-star rating, and sharing your feedback its truly appreciated. -Landcraft Inc.

CD

CHRISTINE Desdunes [Wilhelm ES]

4y ago

I live in Iron Mountain Ranch, right across from the high school. They visit the park every other week to clean the park. They then walk half block away from the park blowing trash and leaves into the yards. Terrible Terrible Company. That is what they call cleaning the community. Do not hire them. I have pictures to prove their incompetence. The president of my community is delusional believing they are doing a great job. Summer break for schools started over a month ago. The juice boxes and fruit cups are still in the green space a block from my house.

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