Plunkett's Pest Control
Verified5655 Russell Dr, Lincoln, NE 68504
Open 5 days/week, Early hours
About Plunkett's Pest Control
Plunkett’s Pest Control delivers trusted pest solutions in Lincoln, NE and nearby communities. From termite inspections and mosquito spraying to mouse and ant control, we help protect homes and businesses across southeast Nebraska. With over 100 years of experience, our local experts deliver pest control that works—whether you're in Lincoln, Hastings, Kearney, or beyond.
Rating Breakdown
4.8
★★★★★141 reviews
Customer Reviews (28)
Steve does a great job. Very professional and thorough and has made a great difference in my business.
Response from Plunkett's Pest Control
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations — that’s never the standard we strive for at Plunkett’s.<br><br>We would truly appreciate the opportunity to learn more about what happened and work toward a resolution. Please contact us directly at reviews@plunketts.net so we can look into this right away.<br><br>Your satisfaction is important to us, and we’re committed to making things right.
Prompt and professional service.
Fast, communicative, friendly, and listened to our concerns.
They always show up on time. They are very thorough. And we remain critter free. Thank you for the great service.
I personally have not used Plunkett but I can testify to the quality of one of their workers. It is 39 degrees with a strong wind. Wind chill is 18. I got a flat time and a man driving a Plunkett pest control truck stopped to help. The jack in my car is a little challenging. I told him he could stop if he wanted. He spent 40 minutes in the cold changing my tire. He had no obligation to help me. Thank you sir.
Ramone is so kind and he is very responsive to my requests. Thank you!
Your representative is always prompt, friendly, efficient and knowledgeable of what needs done. Thank you.
The receptionist, Candace, and representative, Brad, were very friendly and kind. They talked me through what the inspection and services would look like as well as an estimate and scheduled our family promptly. James, our technician, was friendly, respectful and knowledgeable. He was thorough in inspecting the house and listened to our concerns! I feel much better about our pest situation and am hopeful it will be resolved.
JJ came out today for service. He was very kind and informative! Looking forward to working with Plunkets! Minnesotans stick together!
Great company to take of all of your pest needs. Great people with a great work ethic amongst them all.
Knowledgeable and friendly service
Very knowledgeable and professional. Happy to acquire the service. Have already recommended him to my lawn care specialist.
Damon does a fantastic job of getting rid of our spiders and bugs. Always notified when he is coming. Very easy to work with my schedule. We do a yearly contract so not sure I can tell you how much we pay......but Plunkett's Pest Control is worth every penny we pay!!!
Ramone was very friendly and respectful. He took care of the wasps that we could see and checked around the house to make sure there were none anywhere else. He made sure to let me know if the swarm returns to call him. Great service!!!!
James is a repeat technician. He was just as professional and courteous this year as he was last year. He called ahead of his arrival and discussed my concerns before showing up to do the work.
JJ is wonderful. During his visit yesterday, my 90 year old mother did not answer the phone when I called her to unlock the door for him. I asked if was willing to do a well fare check and he obliged by utilizing the key in the lock box. All was fine with my mother, thank goodness. JJ went above and beyond and I am thankful to him for being willing to do the well fare check. JJ is very professional, helpful, friendly, and applies effective pest control treatment. 11/28/2024 Paul and JJ are wonderful humans. They service my 90 year old Mom's home in Lincoln. I live an hour away and they call me when they are scheduled to go to my Mom's house and I can call her to let her know they are coming because she does not answer the phone unless it is one of her children calling. They are so nice and so professional. I appreciate the service they provide and how nice they are to my Mom. 7/18/2025 Wonderful, trustworthy service. I love you guys! JJ and Paul are wonderful when taking care of the pest control needs in my mother's house. I love these guys!
Response from Plunkett's Pest Control
Thank you so much for your heartfelt feedback! We’re thrilled to hear that JJ went above and beyond during his visit, including helping with the welfare check for your mother. It’s wonderful to know that his professionalism, helpfulness, and effective pest control treatment made such a positive impact. We appreciate your kind words and are grateful for your trust in our service. If you need anything further, please don’t hesitate to reach out!
Our 1st tech was wonderful. However service seriously went downhill & prices increases thereafter. No notifications when they were arriving, only spent 15 minutes at the most.
Response from Plunkett's Pest Control
Hello Michele,<br><br>Thank you for sharing your feedback, and I sincerely apologize for the experience you’ve had. I completely understand how frustrating it is when service falls short, especially after a great start. You deserve consistent, quality service, and it’s clear we didn’t meet that standard this time.<br><br>Our supervisor has tried reaching out to you to discuss these concerns and make things right, but we haven’t been able to connect yet. We truly want to resolve this for you, and I’m personally committed to ensuring that your concerns are addressed promptly. Your experience matters, and we appreciate the opportunity to learn from this to prevent it from happening again.<br><br>Please don’t hesitate to reach out when it’s convenient for you, and we’ll prioritize getting things back on track. Thank you again for sharing your experience, and we hope to regain your trust.<br><br>Sincerely,<br>Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
A one time visit was fine, but their package offers are a waste of money. They don't even tell you when they have come when they could simply leave something for you to know they were there. You just have to take their work for it. They said they did the outside, but what the original service was for was ants on the inside so why would they do just the outside? Plus the fact I will never know if they did it or not because they don't schedule return visits, but just charge you to notify the service was completely. And in addition I found out that ABC Pest control was cheaper anyway.
Response from Plunkett's Pest Control
Hello Mayce,<br><br>I'm so sorry to hear that you did not have a good experience with our services. We do our best to always provide the best service possible for our clients, but it sounds like we fell short for you. It is not our policy to come by and complete a service without notification. Unfortunately, based on your google review user name I was not able to locate you in our system. Please reach out to the number listed below so that we can rectify this situation.<br><br>-Director of Client Experience, Plunkett's Pest Control, (866) 906-1786.
Response from Plunkett's Pest Control
What led to you leaving us a 1-star review? We really care about your experience with us. It matters. Anything we can do? - MaryLou Wick, Director of Client Experience 763-225-6350
Response from Plunkett's Pest Control
What led to you leaving us a 1-star review? We really care about your experience with us. It matters. Anything we can do? - MaryLou Wick, Director of Client Experience 763-225-6350
Definition of pushy sales people. Wont leave when asked. Not sure how a business can run like this. Horrible
Response from Plunkett's Pest Control
Hello MD – thank you for reaching out via your review. We appreciate it and the opportunity to respond to your concerns. We’re a company that’s been in business 104 years, and not because of pushy sales people. Very sorry you had that experience and we’d actually like to speak to you about it. We actually don’t employ sales people who call on residential or small businesses. The same technicians who provide service in their territories will occasionally stop by places to drum up a little extra business, but they are not professional sales people and are not usually pushy.<br><br>Please call me directly so I can speak to you about your experience: MaryLou Wick, Director of Client Experience 763-225-6350.
Response from Plunkett's Pest Control
What led to you leaving us a 1-star review? We really care about your experience with us. It matters. Anything we can do? - MaryLou Wick, Director of Client Experience 763-225-6350
Terrible
Response from Plunkett's Pest Control
Dear Amber, <br><br>Thank you for sharing your feedback from six years ago. We're sorry to hear about your experience. Ensuring customer satisfaction is our priority, and we have since made significant improvements to deliver exceptional service. Please reach out to us if you would like to discuss your experience further. We value your feedback and are committed to resolving any issues you may have.<br><br>Thank you,<br><br>-Director of Client Experience, Plunkett's Pest Control<br>(877) 571 7100 • Email: reviews (at) plunketts.net
Contact Information
Phone
+1402-382-4257Address
5655 Russell Dr, Lincoln, NE 68504
Website
plunketts.netHours
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