ABC Termite & Pest Control
Verified5610 Holdrege St, Lincoln, NE 68505
Open 5 days/week
About ABC Termite & Pest Control
ABC Termite & Pest Control is a locally owned and operated company specializing in residential and commercial pest control. Spiders, ants, termites, mice, and other rodents are just a few of many pests we professionally exterminate in the Lincoln and Omaha area.
Rating Breakdown
4.8
★★★★★1,332 reviews
Customer Reviews (30)
Always so polite and kind.
Response from ABC Termite & Pest Control
Thank you for your kind words, Lisa! We're pleased to hear that our team made such a positive impression during your experience.
Jackson treated my cabin and my outbuildings. He was so friendly and thorough. He really worked hard to earn my business and I highly recommend him. Dan
Response from ABC Termite & Pest Control
Thank you for your feedback, Dan! We're glad to hear that Jackson provided such friendly and thorough service for your cabin and outbuildings.
Response from ABC Termite & Pest Control
Thank you for your rating, Jana! We appreciate your support and are glad you had a positive experience with us.
Jackson was on time and very professional.
Response from ABC Termite & Pest Control
Thank you for your wonderful feedback, Jana! We're glad to hear that Jackson provided you with timely and professional service.
Rick does a fantastic job. He's very nice and knowledgeable. He even sprays in our window wells, which is always a concern for me. Thanks, Rick!
Response from ABC Termite & Pest Control
We're delighted to hear about your positive experience with Rick at ABC Termite and Pest Control! It's great to know he addressed your concerns and provided excellent service.
Response from ABC Termite & Pest Control
Thank you for the great rating, Kathy! We appreciate your support and are here for any of your pest control needs.
Seth always does a great job of asking about any problem areas & is always very personable & professional! I highly recommend Seth & the job he does for ABC!
Response from ABC Termite & Pest Control
Thank you for your kind words, Kim! We're glad to hear that Seth's personable and professional approach is making a difference for you.
We have been so satisfied with ABC and Sam! Sam does a great job! Our lab considers him a friend!
Response from ABC Termite & Pest Control
We're delighted to hear that you and your lab have had such a positive experience with Sam at ABC Termite and Pest Control! It's always wonderful to build connections while providing great service.
Matt is always super friendly & is great with the dogs as well!
Response from ABC Termite & Pest Control
We're so glad to hear that you had a positive experience with Matt! It's wonderful to know he connects well with both you and your pets.
Eric is always a pleasure to work with. Great communication after each service. Thank you!
Response from ABC Termite & Pest Control
Thank you for the positive review!
Sam is the best! He does such a thorough job and is always very polite and professional.
Response from ABC Termite & Pest Control
We’re delighted to hear that you had a great experience with Sam! Thank you for your kind words about his professionalism and thoroughness.
Response from ABC Termite & Pest Control
Thank you for the great rating, Jim! We appreciate your support and look forward to continuing to provide excellent service.
Response from ABC Termite & Pest Control
Thank you for the rating, Jan! We appreciate your support and are glad to have met your expectations.
Super nice, on time, and did a great job!
Response from ABC Termite & Pest Control
Thank you!
Caleb always does an excellent job at our house! We can't say enough about how thorough, knowledgeable and kind he is. Thank you ABC for hiring another great person to service our house!
Response from ABC Termite & Pest Control
Thank you for the kind words, Joannie! We appreciate you taking the time to share your experience! Have a great day!
Always on time and efficient.
Response from ABC Termite & Pest Control
Thank you for your kind words, Phil! We're glad to hear that our team is consistently punctual and efficient in providing service.
Response from ABC Termite & Pest Control
Thank you for the rating! We appreciate your support and are glad you had a positive experience.
Excellent business and staff! Highly recommend. Excellent service and answers all our questions. Always timely with service. Always helpful. Simply a great service with a great team!
Response from ABC Termite & Pest Control
Thank you, Kay! We appreciate your feedback and thank you for taking the time to leave a review! Have a great day!
Erik’s the man!
Response from ABC Termite & Pest Control
<br>Thank you for the 5-stars!
Terrible customer service after 10 years of being a customer. I would highly recommend Midwest Pest Control instead.
Response from ABC Termite & Pest Control
Thank you for sharing your feedback. We are truly sorry to hear about your recent experience, especially after being a valued customer for so many years. Providing excellent service is our priority, and we regret that we fell short in this instance. We’d appreciate the opportunity to discuss this with you directly and work toward making things right.
Highly don’t recommend. Got a service done because some of the tarantula sized wolf spiders that were making their way into my garage. Got billed for nearly $150, and not even a month later they are still trickling in. Woman on the phone advised me that I didn’t get a premium service for way higher dollar, and that this service was only good for about 30 days. So for $150, save your money and maybe just buy stuff over-the-counter and do the job your own. Because $150 only buys you a one month barrier. Overpriced and ridiculous.
Response from ABC Termite & Pest Control
Thank you for your feedback, Marcus. We’re sorry to hear that the service didn’t meet your expectations. We’ll use this to improve our service going forward, and appreciate you sharing your experience.
My technician came out and did nothing. also was told false information when signing up. Was told I can cancel whenever I wanted and only had to pay for service when I needed it. I told them I no longer needed it and they ran my card anyway and refuse to give the money back. Very disappointed! They have lied to me many a times!
Response from ABC Termite & Pest Control
Thank you for your feedback. We’re sorry to hear about your disappointing experience with our service, including the technician visit and billing concerns. We’ll address this to improve, and appreciate you bringing it to our attention.
They don't even deserve 1 star. I went back and read reviews and they seem like a reputable company. However, I read some that commented on customer service and how rude the people are. I dealt with Craig and he is the most rude, greedy, and cold hearted person I've ever talked with. First I just needed a termite inspection, no termites, but the guy roped me into a maintenance contract. Oh well it was only $500 more that way, but I paid up for 5 services with 1 remaining. My Mom was diagnosed with cancer and I moved in with her to care for her. I contacted the office to let them know the property was empty and to please stop service. What I got was no consideration for my situation and pay up. My mom has since passed and this was not something I paid much attention to, but Craig did!!! I received a letter today and he turned me over to collections within 4 months and tacked on an extra $100. I will never recommend this company to anyone!
Response from ABC Termite & Pest Control
Thank you for your feedback. We’re truly sorry to hear about your experience with our termite inspection service and the challenges you faced, especially during such a difficult time. We’ll review this to improve our processes and customer care, and we appreciate you sharing your perspective.
I called abc they had someone come right out which was great the man got here looked over everything I told him what I needed I paid with a card and then he handed me the phone to sign so I THOUGHT I was signing for my credit card to be charged I was never told I was signing into contract first off until I went to cancel the next months service and they told me I had to pay a 165$ cancellation fee then the guy went out sprayed inside my house and around the outside then comes back in and says he don’t have the stuff to spray for fleas and ticks or to get the spider webs off the house and wasp nests but someone would come do it in a few days a few days later a man came and sprayed my backyard for the fleas and ticks and nobody touched the spider webs wasp nest nothing out front of my house so along with them not being prepared or even doing half the stuff that I paid for when they came back it was never done either but I am more pissed I was never once told I was signing into a 6 month contract.
Response from ABC Termite & Pest Control
Hi, thank you for taking the time to share your experience. We are very sorry for the miscommunication and frustration you encountered regarding the contract and the services that were not fully completed. Transparency and thoroughness are extremely important to us, and it’s clear we fell short during your visit. We’d like the opportunity to review your account, address the cancellation concern, and ensure all of the services you requested are properly completed. Please contact our office directly and we will work with you to make this right.
I have been an ABC Pest Control customer for about 6 years now. I use them for all my rental properties and have been happy for the most part until Today! I had an appointment at 12:00 to meet with a technician at my apartment buildings (to explain what needed spraying and what did not) and then have a lawn and yard ant spraying done. I arrived 10 minutes early (11:50) to find that the technician had been there and sprayed a small portion of what needed done and then the rest of the 25 gallons ($179.00) I paid for was sprayed on the front walkways and driveway (front walkways and drive were soaked lawn was bone dry even in the shade). When I called the office, Chris answered the phone and immediately lied to me. He claimed that the technician arrived at 11:30 and was there for a full 45 minutes (a LIE) and did not spray the front walkways (another LIE) but did what he was supposed to do (yet another LIE). This was a LIE! I was there at 11:50, the technician was gone lawn was not spayed but the front walkways and driveway were still dripping wet. The office staff (Chris) is incredible rude and will lie to you at the first chance he gets! I do not like, nor do I respect liars. A wise man once said, "Never let a liar or a thief into your home". ABC is both in this case. Had Chris handled the situation without telling lie after lie and had enough common sense to believe what I witnessed with my own two eyes, today would have been much different! From this point forward I would STRONGLE RECOMEND NOT USING ABC Pest in Lincoln, Ne.
Response from ABC Termite & Pest Control
Our technician performed a yard spray for you on 6/11/25 at 11:30 ( scheduled time ). He was at the property for over 20 minutes, more than enough time to perform the service. We tried to explain this to you, but you would not stop yelling on the phone so it made it very hard to try to explain to you what was performed. Next time you have a question or complaint, please try communicating without yelling and cussing on the phone. This way we can help solve a problem if one has occurred.
Not recommended for Inspecting, maybe to squish a spider or cockroach I had ABC Termite come out to do a second inspection on a house I planned to buy. I allowed the inspector to do his evaluation, then go over it with me. I had a concern that he did not even identify the damage to the hard wood floor, right in the front door. this took up a good portion of floor. I took him to the places and asked him about the damage. He told it was normal wear. Later I found out from the guy replacing the floor, it was bad termite damage. I found out this was one of their top experienced inspectors at ABC Termite. ABC Termite need to study the pictures and learn. Thank you for trying to reach out. I talked with ABC Termite and they disagreed with the findings. ABC Termite did not refused my money. This happened at the end of 2022.
Response from ABC Termite & Pest Control
We can't find you in our records Jeff. Will you give us a call at 402-434-3290 and ask for Tom or Cody? We will look more into this inspection.
terrible I had them come to my home . They did okay. Then we moved. Tried to get the Omaha office to respond by calling 2 times.....nothing. Had to hire a local service. Low and behold, ABC takes me to court for services not rendered ....but contracted. What a joke. DO NOT USE THEM
Response from ABC Termite & Pest Control
Kenny,<br>We reached out 4 separate times to get your Omaha address, so we could transfer your service for you. You were still under contract, so we were willing to transfer your service but you couldn't provide an Omaha address or return our phone calls.
I paid for the 80 dollar single service. I know it isn't guaranteed but this is ridiculous. Ants are worse than ever less than 24 hours later. The technician was thoroughly disinterested in anything i had to say about the investigation and rude. I would not recommend to anyone. Maybe they send in their "good" technicians if you are on their service plan but i would expect the single application to be effective at least for a week before needing to reaplly. Do not use them
The initial spray was set up by our landlord. The technician that came out was very respectful and did a good job. 2 months later now they’re back and are saying that I signed a contract for 12 months that I have never seen before. I never got a copy of the contract to email and was never informed that I was signing a contract. All I saw was the invoice for the first spray and a small box on his tablet that I signed. Never had any idea that I was signing a contract and now they’re trying to charge me $165 to get out of this contract or to honor the contract that we never signed. DO NOT recommend this company to anyone. Terrible customer service and shady tactics.
Response from ABC Termite & Pest Control
Our sales tech came out on 6/10/2020 to give you a free estimate. He explained the difference between our one time pest control service and our warranted bi-monthly service. Our records show, that you chose the bi-monthly service. Our sales tech also gave you the pre-schedule for your future services, indicating that you knew that is was a reoccurring service.
Contact Information
Phone
+1402-434-3290Address
5610 Holdrege St, Lincoln, NE 68505
Website
abctermite-pest.comHours
Services
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