Brody Brothers Pest Control in Anne Arundel County - pest control

Brody Brothers Pest Control in Anne Arundel County

Verified
★★★★★4.9(381 reviews)

2408 Peppermill Dr STE 2J, Glen Burnie, MD 21061

Open 5 days/week

About Brody Brothers Pest Control in Anne Arundel County

Top-rated pest control in Maryland since 1984. Serving Baltimore City, Baltimore County, Harford County, Carroll County, Montgomery County, Howard County and Anne Arundel County. Family-Owned and Operated Pest Control. 5-star rated by local homeowners.

Pests handledmice

Rating Breakdown

4.9

★★★★★

381 reviews

5
366
4
6
3
0
2
3
1
6

Customer Reviews (28)

JM
Janet Miller4mo ago
☆☆☆☆

Worst experience ever. Although I made it very clear what I needed help with in writing and on the phone twice, they showed up and said they weren't taking on jobs like that. In front of me, the person who came out told the supervisor that I wanted to speak to him and asked him to call me, he never did.

Response from Brody Brothers Pest Control in Anne Arundel County

Hi Janet and thank you for your feedback. Our supervisor Rachel did reach out to you yesterday morning and will call you again this morning. Also if its more convenient for you to call our office we're open from 8am-5:30 pm 410-653-2121 and ask to speak to Rachel or Clare. Thank you!

JB
Jerry Bloom5mo ago
★★★★★

Always prompt. Always efficient.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you Jerry! We're glad you had a great experience with us.

JB
Julie B5mo ago
★★☆☆☆

The quality of the service has decreased over time. They used to be on top of problems in our house and are no longer. Something happened within the company several years ago and it hasn’t been the same since.

Response from Brody Brothers Pest Control in Anne Arundel County

Hi Julie. Thanks for taking the time to write a review for us. We are disappointed to hear that our service has gone down for you. We'd love to talk with you to find out how we can improve as we are always looking to give our customers the best possible service. Please feel free to reach out to our office at 410-653-2121 8am-4:30pm M-F and ask for either Ashley or Clare. Thank you!

YM
Yvonne Molotsi5mo ago
★★★★★

Great service from technician Ty. He listened to my concerns and placed mice traps in my attic. I'm very happy with his service and professionalism.

Response from Brody Brothers Pest Control in Anne Arundel County

Thanks Yvonne. That's great to hear. Thanks so much for your recommendation!

MD
Mike DiNovi5mo ago
★★★★★

Great attention to the details of our old row house. Finding holes that we didn’t have any idea about. Justin was very informative and had helpful information for us. Thank you.

Response from Brody Brothers Pest Control in Anne Arundel County

Thanks so much Mike. We're so glad you had a good experience with Justin and that he was able to help seal up your home. Thanks so much for the recommendation!

AK
Alex Kukich5mo ago
★★★★★

I’ve been using Brody for 3 years across multiple properties. Fast, clean and honest service I’d recommend to anyone.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you for your 5-star rating, Alex! We're glad you had a great experience with us!

JG
J Gao5mo ago
★★★★★

In the several months since I first signed on for Brody Bros Pest Control in Montgomery County, I've seen exactly two bugs in the house-- both dead! They have also eliminated the carpenter ants that were threatening to take over our yard. Hopefully the Sentricon system they installed will prove to be as effective against potential termite threats as has been the pest control. The techs have been informative and conscientious as well.

Response from Brody Brothers Pest Control in Anne Arundel County

Thanks so much J Gao. We appreciate your recommendation and glad to hear that we have been able to take care of your pest issues. Thanks for being a Brody Brothers customer!

JW
Jeanne Weiner5mo ago
★★★★★

These guys are the best! Showed the workman the problem on our deck. He knew exactly what to do, took care of it and within two days our situation was resolved!

Response from Brody Brothers Pest Control in Anne Arundel County

Hi Jeanne, Thanks so much for your review. Its so great to hear that we were able to help with your pest issue and get it resolved so quicky. Thanks for being a Brody Brothers customer!

GS
Gary Saks5mo ago
★★★★★

ALWAYS great to work with!!!!

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you Gary! We're glad you had a great experience with us.

SL
Sarah Lee5mo ago
★★★★★

Easy communication and technicians are kind and professional!

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you for your 5-star rating, Sarah! We appreciate your recommendation!

DW
Donn Weinberg5mo ago
★★★★★

I pay quarterly $137 for service, which is rendered at least quarterly, but as much as is needed. I am fortunate that each quarterly service takes care of things just right. The techs who come always are friendly, efficient, and explain everything well. Same this time.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you, Donn! We appreciate your recommendation and are glad to hear that you found our service friendly, informative and thorough! Thanks for being a Brody Brothers customer!<br>

KS
Kathryn Sweren5mo ago
★★★★★

We've had a maintenance service contract with Brody Brother's Pest Control Company for many years. Every service agent who has come out to our home over the years has been courteous and professional. When I've had an emergency pest problem they come out right away. I highly recommend the company.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you, Kathryn! We appreciate your kind words and are glad to hear that you found our service courteous and professional.

MS
M S5mo ago
★★★★★

I have been using Brody Brothers for a number of years and am a quite satisfied customer. I highly recommend them to those who are looking for a top-notch integrated pest management company.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you for your 5-star rating, MS! We're glad you had a great experience with us!

RR
Rachel Randall5mo ago
☆☆☆☆

Service was not performed.

Response from Brody Brothers Pest Control in Anne Arundel County

Hi Rachel. Thank you for your review. I know that you and Darrell have spoken about your service. Please feel free to reach out to our office if you have additional questions 410-653-2121. Thanks!

TS
T Singletary5mo ago
☆☆☆☆

I don't think customers should be charged the total cost for an incomplete quarterly service.

Response from Brody Brothers Pest Control in Anne Arundel County

Hi! Our office contacted you Friday and again today to schedule a follow up service since the technician was unable to access part of your property when they were out. Please contact us at our office 410-653-2121. Thanks!

RB
Robin Balter6mo ago
★★★★★

Excellent service with the most courteous technicians. We have used Brody for many years & have recommended to many! A couple years ago, we had a terrible mouse problem, the service was great & nothing since!

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you so much, Robin! We're grateful we could help with your mouse issue. Appreciate the recommendation!

ML
Michael Luginbill6mo ago
★★★★★

BrodybBrithers are a fine local company. They have done an excellent job and have been very helpful. I highly recommend them to homeowners in the Central Maryland area.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you Michael! We're glad you had a great experience with us. We appreciate your recommendation!<br>

MM
Mary-Colleen McKenna6mo ago
★★★★★

Brody Brothers is the BEST pest control company!! I had issues with mice for years and within months of using their service, have had no issues. Shoutout to our regular technician, Justin, who has gone above and beyond to identify areas that mice could access our row home, and thoroughly seal up the spots. I can enjoy my house again without the anxiety of seeing a mouse scurry across the kitchen or living room floor. If you’re having issues with mice, call them ASAP!!! The price comparison (I get quarterly services) and communication of the company beats my past one hands down.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you for your 5-star rating, Mary-Colleen! We're glad you had a great experience with Justin!

CB
Charles Burton6mo ago
★★★★★

There were two issues we had at our house, 1.wasps nest attached to the underside of our gutter and 2. Mice. The first technician arrived, assessed the situation and removed the nest, made a note of the travel pattern of the mice. A contract was entered into between myself and Brody Brothers. A week after initial visit, the second technician arrived to place the bait traps, and two weeks later the third technician arrived to check the bait placements to determine if there was activity. Throughout the entire process, I was updated on what to expect and the ongoing follow up. The customer service so far has been great, and the technicians have been outstanding.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you Charles! We're glad we were able to assist with your mouse issue. Thank you for your recommendation!

JR
Joann Robinson6mo ago
★★★★★

After their efficient and effective remedying of a small mouse invasion, I signed on with Brody Brothers as my permanent pest control service. This is a very professional and responsive company, far more reliable than the service I previously used. They even pick up dead rodents whenever the need arises, whether or not service is scheduled. Recommend without reservation.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you so much, Joann! We're grateful we could help with your mouse issue and that you had a positive experience with our team. Appreciate the recommendation!

AA
Antoinette Alston7mo ago
★★★★★

I would highly recommend Brody Brothers. The entire staff, from scheduling an appointment to technicians arriving in a timely manner with shoe covers, have always displayed excellent customer service. The technicians are very knowledgeable.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you so much for taking the time to leave us a 5-star review, Antoinette! We're glad you had a great experience with us! Thank you for the recommendation!

LH
Lisa Hebb7mo ago
★★★★★

Tim is so phenomenal! He’s kind, professional, and very courteous. He helped me clean food particles in the hard to reach places under my dishwasher and oven. Truly appreciated him coming out for my quarterly inspections. I wish I could have him come out every time, because he’s just so great at what he does! Thank for all you Tim.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you, Lisa! We appreciate your kind words and are glad to hear that you found Tim's service informative and thorough. We appreciate the recommendation!

BG
BRPA Gmailacct9mo ago
☆☆☆☆

not sure whether anyone experienced this, but my reach out to Brody for a quote was replied with a requirement for my credit card info as a condition to make an appointment to discuss service.

Response from Brody Brothers Pest Control in Anne Arundel County

Hi BRPA, We'd love to talk to you again. Please call our office and ask for Darrell or Clare 410-653-2121. Thank you!

MM
Micaela McSorley1y ago
★★☆☆☆

Everyone from Brody Bros who came by my house was lovely however none of the pest control remedies worked until I took matters into my own hands and they consistently missed appointments and/or didn’t schedule quarterly appointments for the membership.

Response from Brody Brothers Pest Control in Anne Arundel County

Hi Micaela, It looks like we were out to do your quarterly service this past Wednesday. Please give me a call in the office Monday-Friday and I would be happy to talk with you about your issues so we can work to get them resolved. Our office number is 410 653-2121 or email clare.e@brodybrothers.com. Thank you!

RA
Rosie Alva2y ago
☆☆☆☆

Very disappointed. You cannot have the same criteria to take care of bugs infestation in every in every single case. The person that came for evaluation did not have the knowledge to give an opinion. I had the bugs in my bed in this case were carpet beetles, all the different types of them, I had them. He suggested ti leave markers ti find out were they were nesting. Only. I was expecting to have the whole house terminated. And following to that, leave the traps to see where they were coming from. At least to be able to sleep. I waited for weeks to have this appointed for nothing. This guy, (I don’t think is a technician with the proper training, he didn’t know anything about bugs. He terminated around the house and fixed a screen. I was desperate not been able to sleep, I was being eaten alive. I had to hired another company. It helped so much having the house terminated.

Response from Brody Brothers Pest Control in Anne Arundel County

Hi Rosie! I am so sorry that you had a negative experience with us. This is not the experience that we want for any of our customers. I would love to discuss this with you and see what we can do to give you the experience that we like all of our customers to have. Please call me at the office at 410-653-2121 and ask to speak with Cristy or email me at cristy@brodybrothers.com. Thank you so very much. I look forward to hearing from you. Have a great evening.<br><br>

LM
Lina M.P.2y ago
☆☆☆☆

Response from Brody Brothers Pest Control in Anne Arundel County

Hi Lina! Thank you for your feedback. We would love to assist you and make things right for you. I am having a hard time finding you in our system. Please reach out to me directly at info@brodybrothers.com so we can rectify this situation. Once again, thank you for reaching out. We are here to assist you and ensure your satisfaction.

TS
Theodore Spears2y ago
★★★★

Still working on resolving the pest issue, so I can’t give them five stars yet, but they have been respectful and kind. They address all complaints quickly and with great customer service. I feel confident they will get things resolved for me

Response from Brody Brothers Pest Control in Anne Arundel County

We appreciate your review and your confidence in our work! We look forward to continuing to work with you towards a resolution.

KM
Kathy Moses3y ago
★★☆☆☆

Billing discrepancies. Inspection report discrepancies. Visit report discrepancies. Would only do partial treatment each visit.

Response from Brody Brothers Pest Control in Anne Arundel County

Thank you for reaching out to me. If you need any further assistance, please reach out to me directly at cristy@brodybrothers.com.

Contact Information

Phone

+1410-571-4492

Address

2408 Peppermill Dr STE 2J, Glen Burnie, MD 21061

Website

www.brodybrotherspestcontrol.com

Hours

Mon8:00–17:30
Tue8:00–17:30
Wed8:00–17:30
Thu8:00–17:30
Fri8:00–17:30
SatClosed
SunClosed

Frequently Mentioned

technicians 44mice 26house 24communication 8inspection 7job 6mind 5basement 5
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