Provider profile

Brody Brothers Pest Control in Anne Arundel County

4.9 stars from 381 customer reviews · 2408 Peppermill Dr STE 2J, Glen Burnie, MD 21061

  • 4.9 out of 5 stars
  • 381 customer reviews
  • Glen Burnie, Maryland
  • Open 5 days/week
4.9
Rating
381
Reviews
Yes
Claimed
Yes
Website

About this provider in Glen Burnie

Top-rated pest control in Maryland since 1984. Serving Baltimore City, Baltimore County, Harford County, Carroll County, Montgomery County, Howard County and Anne Arundel County. Family-Owned and Operated Pest Control. 5-star rated by local homeowners.

Pests handledmice

Rating breakdown from customer reviews

4.9

381 reviews

5
366
4
6
3
0
2
3
1
6

Customer reviews for Brody Brothers Pest Control in Anne Arundel County

JM

Janet Miller

8mo ago

Worst experience ever. Although I made it very clear what I needed help with in writing and on the phone twice, they showed up and said they weren't taking on jobs like that. In front of me, the person who came out told the supervisor that I wanted to speak to him and asked him to call me, he never did.

Provider response

Hi Janet and thank you for your feedback. Our supervisor Rachel did reach out to you yesterday morning and will call you again this morning. Also if its more convenient for you to call our office we're open from 8am-5:30 pm 410-653-2121 and ask to speak to Rachel or Clare. Thank you!

JB

Jerry Bloom

8mo ago

Always prompt. Always efficient.

Provider response

Thank you Jerry! We're glad you had a great experience with us.

JB

Julie B

9mo ago

The quality of the service has decreased over time. They used to be on top of problems in our house and are no longer. Something happened within the company several years ago and it hasn’t been the same since.

Provider response

Hi Julie. Thanks for taking the time to write a review for us. We are disappointed to hear that our service has gone down for you. We'd love to talk with you to find out how we can improve as we are always looking to give our customers the best possible service. Please feel free to reach out to our office at 410-653-2121 8am-4:30pm M-F and ask for either Ashley or Clare. Thank you!

YM

Yvonne Molotsi

9mo ago

Great service from technician Ty. He listened to my concerns and placed mice traps in my attic. I'm very happy with his service and professionalism.

Provider response

Thanks Yvonne. That's great to hear. Thanks so much for your recommendation!

MD

Mike DiNovi

9mo ago

Great attention to the details of our old row house. Finding holes that we didn’t have any idea about. Justin was very informative and had helpful information for us. Thank you.

Provider response

Thanks so much Mike. We're so glad you had a good experience with Justin and that he was able to help seal up your home. Thanks so much for the recommendation!

AK

Alex Kukich

9mo ago

I’ve been using Brody for 3 years across multiple properties. Fast, clean and honest service I’d recommend to anyone.

Provider response

Thank you for your 5-star rating, Alex! We're glad you had a great experience with us!

JG

J Gao

9mo ago

In the several months since I first signed on for Brody Bros Pest Control in Montgomery County, I've seen exactly two bugs in the house-- both dead! They have also eliminated the carpenter ants that were threatening to take over our yard. Hopefully the Sentricon system they installed will prove to be as effective against potential termite threats as has been the pest control. The techs have been informative and conscientious as well.

Provider response

Thanks so much J Gao. We appreciate your recommendation and glad to hear that we have been able to take care of your pest issues. Thanks for being a Brody Brothers customer!

JW

Jeanne Weiner

9mo ago

These guys are the best! Showed the workman the problem on our deck. He knew exactly what to do, took care of it and within two days our situation was resolved!

Provider response

Hi Jeanne, Thanks so much for your review. Its so great to hear that we were able to help with your pest issue and get it resolved so quicky. Thanks for being a Brody Brothers customer!

GS

Gary Saks

9mo ago

ALWAYS great to work with!!!!

Provider response

Thank you Gary! We're glad you had a great experience with us.

SL

Sarah Lee

9mo ago

Easy communication and technicians are kind and professional!

Provider response

Thank you for your 5-star rating, Sarah! We appreciate your recommendation!

DW

Donn Weinberg

9mo ago

I pay quarterly $137 for service, which is rendered at least quarterly, but as much as is needed. I am fortunate that each quarterly service takes care of things just right. The techs who come always are friendly, efficient, and explain everything well. Same this time.

Provider response

Thank you, Donn! We appreciate your recommendation and are glad to hear that you found our service friendly, informative and thorough! Thanks for being a Brody Brothers customer!<br>

KS

Kathryn Sweren

9mo ago

We've had a maintenance service contract with Brody Brother's Pest Control Company for many years. Every service agent who has come out to our home over the years has been courteous and professional. When I've had an emergency pest problem they come out right away. I highly recommend the company.

Provider response

Thank you, Kathryn! We appreciate your kind words and are glad to hear that you found our service courteous and professional.

MS

M S

9mo ago

I have been using Brody Brothers for a number of years and am a quite satisfied customer. I highly recommend them to those who are looking for a top-notch integrated pest management company.

Provider response

Thank you for your 5-star rating, MS! We're glad you had a great experience with us!

RR

Rachel Randall

9mo ago

Service was not performed.

Provider response

Hi Rachel. Thank you for your review. I know that you and Darrell have spoken about your service. Please feel free to reach out to our office if you have additional questions 410-653-2121. Thanks!

TS

T Singletary

9mo ago

I don't think customers should be charged the total cost for an incomplete quarterly service.

Provider response

Hi! Our office contacted you Friday and again today to schedule a follow up service since the technician was unable to access part of your property when they were out. Please contact us at our office 410-653-2121. Thanks!

RB

Robin Balter

10mo ago

Excellent service with the most courteous technicians. We have used Brody for many years & have recommended to many! A couple years ago, we had a terrible mouse problem, the service was great & nothing since!

Provider response

Thank you so much, Robin! We're grateful we could help with your mouse issue. Appreciate the recommendation!

ML

Michael Luginbill

10mo ago

BrodybBrithers are a fine local company. They have done an excellent job and have been very helpful. I highly recommend them to homeowners in the Central Maryland area.

Provider response

Thank you Michael! We're glad you had a great experience with us. We appreciate your recommendation!<br>

MM

Mary-Colleen McKenna

10mo ago

Brody Brothers is the BEST pest control company!! I had issues with mice for years and within months of using their service, have had no issues. Shoutout to our regular technician, Justin, who has gone above and beyond to identify areas that mice could access our row home, and thoroughly seal up the spots. I can enjoy my house again without the anxiety of seeing a mouse scurry across the kitchen or living room floor. If you’re having issues with mice, call them ASAP!!! The price comparison (I get quarterly services) and communication of the company beats my past one hands down.

Provider response

Thank you for your 5-star rating, Mary-Colleen! We're glad you had a great experience with Justin!

CB

Charles Burton

10mo ago

There were two issues we had at our house, 1.wasps nest attached to the underside of our gutter and 2. Mice. The first technician arrived, assessed the situation and removed the nest, made a note of the travel pattern of the mice. A contract was entered into between myself and Brody Brothers. A week after initial visit, the second technician arrived to place the bait traps, and two weeks later the third technician arrived to check the bait placements to determine if there was activity. Throughout the entire process, I was updated on what to expect and the ongoing follow up. The customer service so far has been great, and the technicians have been outstanding.

Provider response

Thank you Charles! We're glad we were able to assist with your mouse issue. Thank you for your recommendation!

JR

Joann Robinson

10mo ago

After their efficient and effective remedying of a small mouse invasion, I signed on with Brody Brothers as my permanent pest control service. This is a very professional and responsive company, far more reliable than the service I previously used. They even pick up dead rodents whenever the need arises, whether or not service is scheduled. Recommend without reservation.

Provider response

Thank you so much, Joann! We're grateful we could help with your mouse issue and that you had a positive experience with our team. Appreciate the recommendation!

AA

Antoinette Alston

10mo ago

I would highly recommend Brody Brothers. The entire staff, from scheduling an appointment to technicians arriving in a timely manner with shoe covers, have always displayed excellent customer service. The technicians are very knowledgeable.

Provider response

Thank you so much for taking the time to leave us a 5-star review, Antoinette! We're glad you had a great experience with us! Thank you for the recommendation!

LH

Lisa Hebb

11mo ago

Tim is so phenomenal! He’s kind, professional, and very courteous. He helped me clean food particles in the hard to reach places under my dishwasher and oven. Truly appreciated him coming out for my quarterly inspections. I wish I could have him come out every time, because he’s just so great at what he does! Thank for all you Tim.

Provider response

Thank you, Lisa! We appreciate your kind words and are glad to hear that you found Tim's service informative and thorough. We appreciate the recommendation!

BG

BRPA Gmailacct

1y ago

not sure whether anyone experienced this, but my reach out to Brody for a quote was replied with a requirement for my credit card info as a condition to make an appointment to discuss service.

Provider response

Hi BRPA, We'd love to talk to you again. Please call our office and ask for Darrell or Clare 410-653-2121. Thank you!

MM

Micaela McSorley

1y ago

Everyone from Brody Bros who came by my house was lovely however none of the pest control remedies worked until I took matters into my own hands and they consistently missed appointments and/or didn’t schedule quarterly appointments for the membership.

Provider response

Hi Micaela, It looks like we were out to do your quarterly service this past Wednesday. Please give me a call in the office Monday-Friday and I would be happy to talk with you about your issues so we can work to get them resolved. Our office number is 410 653-2121 or email clare.e@brodybrothers.com. Thank you!

RA

Rosie Alva

3y ago

Very disappointed. You cannot have the same criteria to take care of bugs infestation in every in every single case. The person that came for evaluation did not have the knowledge to give an opinion. I had the bugs in my bed in this case were carpet beetles, all the different types of them, I had them. He suggested ti leave markers ti find out were they were nesting. Only. I was expecting to have the whole house terminated. And following to that, leave the traps to see where they were coming from. At least to be able to sleep. I waited for weeks to have this appointed for nothing. This guy, (I don’t think is a technician with the proper training, he didn’t know anything about bugs. He terminated around the house and fixed a screen. I was desperate not been able to sleep, I was being eaten alive. I had to hired another company. It helped so much having the house terminated.

Provider response

Hi Rosie! I am so sorry that you had a negative experience with us. This is not the experience that we want for any of our customers. I would love to discuss this with you and see what we can do to give you the experience that we like all of our customers to have. Please call me at the office at 410-653-2121 and ask to speak with Cristy or email me at cristy@brodybrothers.com. Thank you so very much. I look forward to hearing from you. Have a great evening.<br><br>

TS

Theodore Spears

3y ago

Still working on resolving the pest issue, so I can’t give them five stars yet, but they have been respectful and kind. They address all complaints quickly and with great customer service. I feel confident they will get things resolved for me

Provider response

We appreciate your review and your confidence in our work! We look forward to continuing to work with you towards a resolution.

KM

Kathy Moses

3y ago

Billing discrepancies. Inspection report discrepancies. Visit report discrepancies. Would only do partial treatment each visit.

Provider response

Thank you for reaching out to me. If you need any further assistance, please reach out to me directly at cristy@brodybrothers.com.

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