Provider profile

Terminix

4.7 stars from 934 customer reviews · 25 Chestnut St, Gaithersburg, MD 20877

  • 4.7 out of 5 stars
  • 934 customer reviews
  • Gaithersburg, Maryland
  • Open 7 days, Early hours, Evening hours
4.7
Rating
934
Reviews
Yes
Claimed
Yes
Website

About this provider in Gaithersburg

Since 1927, Terminix has been Gaithersburg, Maryland's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and n

Pests handledrodents
Praised forprofessionalreliableknowledgeable

Rating breakdown from customer reviews

4.7

934 reviews

5
819
4
45
3
11
2
9
1
50

Customer reviews for Terminix

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Connie H. Chan

10mo ago

Do NOT do service with Terminix if you're in the Gaithersburg area. Their local office is AWFUL. I got an Exclusion service with them a few years ago for mice. Still would get mice once in a while. They finally said there was nothing more they could offer. So I cancelled them. I cancelled this service MONTHS ago and had to call twice to get this done. And now, they've sent me a notice saying I owe them payment for the Exclusion service that i NO LONGER HAVE. It doesn't even show up on my o

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialmedia@rentokil-terminix.com Listing your full-service address, copy of review and the phone number associated with the account.

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David Meslar

1y ago

At 5am this morning, I found a Terminix employee passed out in his car after crashing into my neighbor’s yard. When I approached to check on him, he was clearly intoxicated—delirious, confused, and completely unfit to be driving. I called the non-emergency police, but by the time I returned, he had already left the scene and discarded a bottle of alcohol in the street. This is an incredibly serious incident. We live in a neighborhood where kids play outside and families are often walking early

Provider response

Hello David, We take this matter very seriously. I would like to discuss this more today on 4/5 around noon if we may. My email is Travis.fitzherbert@jcehrlich.com. If you send me a personal email with your contact info, I will reach out immediately

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Beth Bavis

7mo ago

They do not show up when they’re needed. We have had Terminix for a couple years and the service has been just okay. We pay quarterly and they are supposed to come out if there are any issues. We called 2 weeks ago for service and we have now waited for a tech on 3 different days this week and no one showed up. No apology, no reason just no shows. We have canceled our service and are going with a locally owned company. Just be cautious when using this company - they are big and do not seem to ca

Provider response

We would like the opportunity to address your concerns. Please reach out to us directly at socialmedia@rentokil-terminix.com when you have a chance. Thank you, and we look forward to hearing from you.

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