Provider profile

Orkin

4.8 stars from 1,295 customer reviews · 4689 Stenstrom Rd, Rockford, IL 61109

  • 4.8 out of 5 stars
  • 1,295 customer reviews
  • Rockford, Illinois
  • Open 7 days, Early hours, Evening hours
4.8
Rating
1,295
Reviews
Yes
Claimed
Yes
Website

About this provider in Rockford

With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledwildlifemice

Rating breakdown from customer reviews

4.8

1,295 reviews

5
1,144
4
95
3
11
2
11
1
34

Customer reviews for Orkin

C

Cassandra

10mo ago

Avoid orkin! Avoid, avoid, avoid! 1. They are not open 24 hrs, i had an appointment coming up that i had no idea what time the tech was coming and it took me over 4 hours to find any orkin number where someone picked up. 2. You have **0** control over your appoint date or time. Added bonus, you dont know what day until only a week before and you wont know what time until less than 10 hours before! AND they WILL change it without telling you! 3. I filled out a survey that asked my experience and

Provider response

Hello Cassandra <br>If you’re open to discussing your experience further, please call us at (779) 513-7006. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.<br>

KF

Kori Freeman

11mo ago

Honestly, if I could give negative 5 stars, I would. I booked Orkin for flea treatment at my home with an appointment time between 10a-12p today. When I was booking over the phone, the Orkin lady was adamant that I needed to book right away and get treatment as soon as possible. I felt pressure to lock in my appointment and ended up giving my credit card information to book. I received email confirmation for the appointment and signed everything to lock in the appointment. At 9:45a today, anoth

Provider response

Hello Kori <br>If you’re open to discussing your experience further, please call us at (779) 513-7006. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.<br>

MS

Mrs Superman

1y ago

Wasted my time. I was looking for squirrel removal and called and was told they deal with it. Scheduled an appointment. Was later texted to try and move the appointment up to have the guy show up and say they don't do squirrels. Gave me wrong information on specifics that I later had verified by a professional. Didn't know the law and was like a sales man at trying to get me to have him look inside my attic for bats which we don't have any issues with. He said thats where they made their mone

Provider response

Hi Mrs <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (779) 513-7006 and we can talk about making it up to you.<br>

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.