Tri State Pest Management - pest control

Tri State Pest Management

Verified
★★★★★4.9(298 reviews)

155 S Dupont Hwy, New Castle, DE 19720

Open 6 days/week, Early hours

About Tri State Pest Management

Tri State Pest Management provides residential, commercial, and industrial pest control to the entire state of Delaware, and Cecil County, MD.

Pests handledwasps
Praised forprofessionalwas great
Methodsroutine pest management

Rating Breakdown

4.9

★★★★★

298 reviews

5
291
4
1
3
0
2
1
1
5

Customer Reviews (30)

JL
Jon Lievre1mo ago
★★★★★

My technician Greg was fantastic. Love the service I received and he was extremely thorough.

S
S1mo ago
★★★★★

Greg was great! Not only did he focus on spraying everything down but he wiped down the siding of the house and found a wasp nest that I wasn’t aware about it! Definitely recommend Greg

MT
muon truong2mo ago
★★★★★

Get the best service always

A
Ada2mo ago
★★★★★

Greg was very professional and timely.

KD
Kristen Deal3mo ago
★★★★★

Greg was very friendly professional and efficient. Glad to have him here for my routine pest management.

DM
Donna McCoy3mo ago
★★★★★

Greg was great. Explained things very well and was very thorough.

ER
Ellen Reitz3mo ago
★★★★★

This new tech is a great addition to the company

BM
BETHANY Menson3mo ago
★★★★★

Tri-state’s service has been excellent.

KB
Karen Bubar3mo ago
★★★★★

Great service….highly encouraged us to leave him a review

MM
Marcus McCollum3mo ago
★★★★★

My tech did a wonderful job this morning! We haven't seen any bug or pest in months

AL
Andrew Lambrow3mo ago
★★★★★

My tech was great and they always come out quickly

JT
Joan Thompson3mo ago
★★★★★

We had Elliott for the first time today and all we can say is WOW!!! He is so incredibly thorough that I’ll be shocked if a big would dare to crawl anywhere in or outside of our home.

A0
Archman 05723mo ago
★★★★★

The Tech Greg was great listened to what I had to say evaluated my situation and treated the proper way 2nd time I used them vey happy

RL
Robert Levy3mo ago
★★★★★

Elliott was the ultimate professional. He arrived on time and prepared. He answered all our questions and provided advice and assurances. He left us feeling confident that our issues with mice was under control. Elliott, many thanks !

JP
Jackelyn Pratts3mo ago
★★★★★

Gregg was great very knowledgeable and personable.

DM
Donna Maloney4mo ago
★★★★★

Greg, the Tech was thorough polite and efficient

BA
Bevis Anderson4mo ago
★★★★★

Greg was awesome. So kind a professional.

TL
Ty Leftwich4mo ago
★★★★★

Greg was great tech, extra service extremely nice. Took care of our issues easily. Would definitely request him to return.

Response from Tri State Pest Management

Thank you so much for your review. We appreciate you as a client.

CW
Carla Wasniewski4mo ago
★★★★★

Response from Tri State Pest Management

Thank you for 5 star review. We strive for client satisfaction.

GS
Grace Szwec4mo ago
★★★★★

The gentleman was thorough and kind. Very good at his job

Response from Tri State Pest Management

Thank you for the kind feedback. We always value the recognition.

C
ConversationsWithMoon4mo ago
☆☆☆☆

Response from Tri State Pest Management

Hello. I am not able to see you in our system. Can you call our office at 302-322-6479 to resolve this issue? Thanks Don

DD
Deborah Davis4mo ago
★★★★★

The technician did a great job servicing the exterior of my home. He rang the doorbell to make his presence known & got right to work. He was thorough & the job wasn’t rushed. He was pleasant & professional when I signed the invoice. It was a great customer service experience. Thank you & Happy Holidays!

NH
Nicole Hastings4mo ago
★★★★★

Greg is a sweetheart. Very professional yet personable, which is rare these days. I enjoyed the conversation we had while he was taking great care of my home. Going forward, I will request him to come to my house. Thanks Greg! Merry Christmas!

TF
Tyler Ferguson6mo ago
★★★★★

I recently had a positive experience with Tri-State Pest Management. Gio, the technician who assisted us, was professional, knowledgeable, and worked efficiently. I would definitely recommend him and would like to request his services specifically for our future services. The service was completed within 24 hours of our initial contact with the service center, which is truly remarkable! Keep up the good work, Tri-state Pest Management!

Response from Tri State Pest Management

Thank you Tyler. We value your business. I appreciate your valuable feedback and positive review!

JC
Jan Clark9mo ago
★★☆☆☆

I’ve had ants the entire time I’ve had tri state actually in my bed!!! and Rob comes to my house and is flat out miserable…

TE
Tina Easton1y ago
☆☆☆☆

Unprofessional and unreliable. We selected this company based off of reviews, however, we cannot recommend them. We called them when wasps infiltrated our basement and alerted them that we were dealing with a swarm situation. Unfortunately, they were unable to get somebody out for a couple days. They took down our information phone number and asked us to keep the hours between 9 and 11 AM open for the Agent to come. when they never showed up, I called the company only to find out that they had no scheduled appointment for us and no availability to get somebody out to us. I cannot recommend this company in good faith.

EB
Emilie Brady2y ago
☆☆☆☆

Horrible customer service over the phone... Never will use or recommend

HB
Holly Blain2y ago
☆☆☆☆

Management's customer service is unprofessional in the way they handle customers' questions, requests and complaints. I have used them in the past and am not sure why a company would treat someone this way. It was too much in asking for a courtesy call to inform me a technician was on his way. Other companies do this so you have time to be home in case you are at the store or briefly away from the home. They do this by a text message with the technician's name and picture. This would be helpful in the future for customers. Because I have asked for this in the past several times, they decided that I am no longer a customer of theirs. Extremely unprofessional.

Response from Tri State Pest Management

Dear Holly. I tried to contact you regarding the described experience. Please allow me to make it right. You deserve that. We strive for high client satisfaction at Tri-State Pest Management, and are grateful for all of our clients.

LC
Lucian Castillo3y ago
☆☆☆☆

Response from Tri State Pest Management

Hello Lucian. I am unable to find you in our system. Do you have the right company? Can you please give me a call at 302-322-6479 so I can resolve the issue in your favor? I am sure we can come to a resolution. Our reputation and client satisfaction is extremely important to us.

J
Jeff5y ago
★★★★

After some misunderstanding regarding services and contracts after sale of the property, and after posting a review in that regard, they were quick to proactively reach out to resolve. Their resolve was completely fair. I believe they also put some changes in effect to ensure these types of issues don't recur to others. So, with this correction and proactive support, I'd recommend them for their treatment effectiveness (they're pretty good at it!) and good customer relations and support.

Response from Tri State Pest Management

Hello Jeff. Thank you for your review, and update to reflect a resolved issue. Again, apologies for any misunderstanding or mistake. I appreciate your understanding, and kind words about our treatments.

Contact Information

Phone

+1302-322-6479

Address

155 S Dupont Hwy, New Castle, DE 19720

Website

www.tristatepestmgt.com

Hours

Mon7:30–17:00
Tue7:30–17:00
Wed7:30–17:00
Thu7:30–17:00
Fri7:30–17:00
Sat8:00–12:00
SunClosed

Services

online estimatesonsite services

Frequently Mentioned

technician 45questions 15job 12mice 9home 9informative 8property 6employees 5
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