Provider profile

Saela Pest Control

4.8 stars from 1,023 customer reviews · 8016 Durango St SW Suite #4, Lakewood, WA 98499

  • 4.8 out of 5 stars
  • 1,023 customer reviews
  • Lakewood, Washington
  • Open 7 days, Early hours, Evening hours
4.8
Rating
1,023
Reviews
Yes
Claimed
Yes
Website

About this provider in Lakewood

Saela Pest Control is a trusted pest management service offering comprehensive residential and commercial property solutions. With a focus on environmentally friendly methods, Saela uses advanced techniques and products to eliminate pests such as rodents, termites, ants, spiders, and more. Their hig

Pests handledantsmosquitoesspiders
Methodswhile sprayingthis company

Rating breakdown from customer reviews

4.8

1,023 reviews

5
950
4
32
3
5
2
4
1
32

Customer reviews for Saela Pest Control

JR

Jack Rose

4mo ago

This review is difficult because it is two parts: the service crew and technicians were exceptional. They communicated clearly and did good work. However, the central office is greed filled and difficult to work with. We have been a customer for six years and I previously left a 5-star review. Our family has relocated and I was bummed to be leaving Saela behind. When I called to cancel, one of the first things they told me was it will be a $400 termination fee. I understand this is how contracts

Provider response

Hi Jack, thank you for your feedback and for being with us for six years - wishing you the best with your new home. We’re sorry the cancellation process felt frustrating, especially during a move. While contract terms are in place, we always want to handle these situations with clarity and care. We

RK

Rese Knickerbocker

5mo ago

I had a service scheduled today between 8 am and 12 pm. No one came and I did not get a call. I called customer service to resolve- was told I would get a call back with a resolution. I did not get a call back. On hold right now again trying to contact someone to just end my contract because this is some of the worst customer service I have ever received and my morning has been wasted for a 4 hour chunk of time waiting for people to who couldn’t even bother to call and let me know if they were r

Provider response

I can see how frustrating it must’ve been to set aside that 8–12 window and not have anyone show up or follow up like expected. The missed callback after you reached out definitely adds to that, especially after already waiting around all morning. We appreciate you taking the time to share what happ

MR

Mitchell Rose

1y ago

At almost 8pm A tall young black guy with acne just rang my door bell and was pushy with his sales tactics. Within the first 20 seconds of me opening the door I asked if he was soliciting and he said “just a little”. I told him I’m not interested. He then tried to make contact with my kids and I told him to stop and he acted like I was making a scene, I told him to leave, he then continued trying to make conversation with me. At that point I told him to leave in a stern voice. He wished me a goo

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Treatment and cost guides before you call

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