Provider profile

HomeTeam Pest Defense

4.8 stars from 618 customer reviews · 14871 Farm Creek Dr Suite K, Woodbridge, VA 22191, United States

  • 4.8 out of 5 stars
  • 618 customer reviews
  • Woodbridge, Virginia
  • Open 5 days/week
4.8
Rating
618
Reviews
Yes
Claimed
Yes
Website

About this provider in Woodbridge

HomeTeam Pest Defense is the industry leader in residential pest control and the #1 pest management company working with home builders. Serving Woodbridge and the surrounding areas in Prince William County, including Dale City, Lake Ridge, and Montclair, we offer expert exterminator services backed by our Taexx…

Rating breakdown from customer reviews

4.8

618 reviews

5
536
4
36
3
9
2
5
1
12

Customer reviews for HomeTeam Pest Defense

EL

Etta L.

15d ago

HomeTeam does a great job taking care of eliminating unwanted bugs from around our home.

Provider response

We are glad to hear HomeTeam is keeping unwanted bugs away from your home. Thank you, Etta!

VA

Vimal Agrawal

16d ago

Home Pest Defense company is very reliable. The technicians are very professional and knowledgeable. I am very happy with them.

Provider response

We are glad to hear you find our team reliable and professional. Thank you, Vimal, for your trust and kind words!

CR

Carlos R Estrella

20d ago

HomeTeam Pet Defense consistently has provided quality service at a reasonable price. My exterminator James is professional and courteous. He addresses all my concerns and ensures I am completely satisfied!

Provider response

Thank you for sharing! We're glad James consistently delivers professional, courteous service and keeps you completely satisfied. We appreciate your loyalty to HomeTeam Pest Defense!

RL

REBECCA Laryea

27d ago

Pest Maintenance in general. They were on time and nice and very responsive.

Provider response

Thank you for taking the time to leave your rating. We look forward to serving you.

JW

Jovita Williams

1mo ago

Yes, this is the service to use. Before arriving to your house the technician will sent you an email then they will message you letting you know they have arrived then they were come to your door and ring your doorbell and ask you is there any issues and then they will provide the excellence service. Have not seen a spider or any unwanted creature in my house. I’ve been using this service for 3 years happy with the service and the monthly plan.

Provider response

Thank you! for leaving a review we look forward to continuing our relationship.

DF

Daniel Foster

1mo ago

Alex did a great job. Alway very personal and goes above and beyond.

Provider response

Thank you for sharing! Alex's personal approach and dedication to going above and beyond truly reflect our team's commitment.

RK

Rachel Kelly

1mo ago

Marlene was punctual and professional. She let me know when she was on her way, sprayed the grounds, and let me know when she was done. I haven't had any problems with bugs this summer, so thank you!

Provider response

We are thrilled to hear Marlene's punctuality and professionalism made a difference. Glad you've had a bug-free summer, Rachel!

RD

Rose D

1mo ago

He came the same day I called and removed the wasp nest fast and clean.

Provider response

Thanks, Rose! Same-day service and a fast, clean wasp nest removal is exactly what we aim for. We appreciate your trust in us.

CS

Carolyn Sutton

1mo ago

I had a great experience the tech was very knowledgeable and professional. I recieved my normal three month inspection.

Provider response

Thanks for sharing this, Carolyn! We're glad our tech delivered a knowledgeable and professional experience during your three-month inspection.

DH

Denice Hillin

2mo ago

Alex, my technician does a great job. He is very polite, always explains all service and is very proactive

Provider response

We deeply cherish your feedback about Alex. His polite service and proactive explanations make a real difference.

RS

Raj Sedai

2mo ago

They are good, but recently they are increasing the price.

Provider response

We are glad to hear you find our service good. We understand your concern about pricing changes. Please give us a call at 703-491-7378 if you would like to discuss your account.

MR

myra roberts

3mo ago

Extremely professional and provided me with all the pest control he will be doing around my house. Explained what was in my window shelf and suggested additional service. James knew his job exceptionally well.

Provider response

We are absolutely thrilled to hear James provided exceptional professional service and thoroughly explained our pest control process.

GW

George Watts

3mo ago

Good service technician is real thorough and clean up behind itwelve i'm happy

Provider response

Thank you for taking the time to rate we will continue Great service!

KA

khurram aziz

3mo ago

Great service.

Provider response

We are happy to hear you appreciated our service. Thank you for choosing HomeTeam Pest Defense.

KW

Kim Walker El

4mo ago

Quarterly Extermination Services: Tech James did a fantastic job spraying around the house, sweeping spiders webs, etc. and checking for any other activity. I highly recommend there services.

Provider response

We greatly appreciate your wonderful feedback about our technician James and our quarterly services. Thank you for recommending HomeTeam Pest Defense!

AR

Anthony Rivera

4mo ago

Home Team Pest Control is a very good company which responds quickly when you call them with a pest issue. My service tech Alex is awesome!

Provider response

We greatly appreciate your feedback about our quick response and Alex's awesome service!

MT

Michael Thach

5mo ago

Justin tomanio is such a delight! Always hard working and always comes on time! He's very up to date with current seasons knows what to do with pest control. You guys got a keeper!

Provider response

We are delighted to hear about Justin's excellent work! His dedication and expertise make all the difference.

SJ

Sharon Johnson

5mo ago

I’ve had HomeTeam Services since 2018. I highly recommend to sign up for the quarterly service contract. Reliable office staff and servicemen, a special Thank you to Sam Garcia who respond to calls and concerns timely and most important, I don't see bugs and when/if I do...it's close to the next service. I’m happy with this company’s services. Thank you

Provider response

We genuinely admire your positive feedback and are thrilled to hear about your satisfaction with our services and Sam! Thank you for choosing HomeTeam Pest Defense.

CV

Carol Varsalona

5mo ago

Marlen, our HOMETEAM technician was cordial and completed her tasks with care. She answered my question on the one baby spider that entered the house. She also suggested that if I see any more spiders to call the officeknowledgeable and friendly upon arrival.

Provider response

I appreciate you taking the time to leave this review; we look forward to continuing our relationship

MS

Milton Sanders

5mo ago

Excellent customer service each time

Provider response

We are delighted to hear about your excellent customer service experience with us!

DT

Demetric Turner

5mo ago

AWESOME service, as always!

Provider response

We're honored to have provided you with excellent service. Thank you for choosing HomeTeam Pest Defense.

QW

Quintin Woody

5mo ago

Technician Sam called in advance. Took care not to disturb shrubbery or cameras.

Provider response

Thank you for sharing your review! We're glad Sam called ahead and was careful with your property.

HW

Harry Witkin

5mo ago

I’ve been using HomeTeam since I moved to Va 4 years ago. Couldn’t be more pleased with their service. My highest recommendation!

Provider response

We are absolutely thrilled to hear about your four years of satisfaction with HomeTeam. Your highest recommendation means everything to us!

EB

Edward Busse

6mo ago

Friendly staff - Great value - Super service

Provider response

Thank you for your review, Edward! We appreciate your kind words about our friendly staff.

ME

Matt Edwards

7mo ago

I have had long-term termite monitoring service and have been a customer for years. On the plus side, they have shown up m reliably for regular checks, and have been very fast/responsive on rare occasions when I've called to ask them to check out any specific pest issues. They don't seem to be very proactive about replacing monitoring stations that are more than a decade old and have broken down, so I'd like to see them do better on that. Also, although I always pay my bills, multiple times over the past two years they have called me by phone to ask about "unpaid bills" in instances when their invoices haven't even yet reached me via mail, so there seems to be a persistent disconnect between whoever keeps their accounts and whoever handles their billing process. (My thought is, if you want the customer to pay you, just send them an invoice and give them a few days to turn it around with a payment, rather than having your employees spend time calling customers to nudge them for a payment for which they haven't even received the invoice yet.)

Provider response

We value your opinion about monitoring stations and billing concerns. We'll address these process improvements internally to serve you better.

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