Provider profile

Green Pest Services

4.9 stars from 2,154 customer reviews · 2144 Berkmar Dr Suite 1A, Charlottesville, VA 22901

  • 4.9 out of 5 stars
  • 2,154 customer reviews
  • Charlottesville, Virginia
  • Open 7 days, Early hours, Evening hours
4.9
Rating
2,154
Reviews
Yes
Claimed
Yes
Website

About this provider in Charlottesville

Proven Solutions with Guaranteed Results. Green Pest Services is qualified to handle any pest related issue that homeowners may encounter. Your home is your biggest investment and the professionals at Green Pest Services have an extensive lineup of the latest pest control products and application m

Pests handledmice
Praised forprofessional

Rating breakdown from customer reviews

4.9

2,154 reviews

5
2,072
4
55
3
8
2
9
1
10

Customer reviews for Green Pest Services

SK

Shoshana Katz

4mo ago

Not very good. I had to supervise the gentleman who came when treating the mice traps and I had to insist in changing the partially eaten mice traps food with new blocks. He would not fill the entire wire so I had to request for that to be done several times. It is possible there was a language barrier because I did not get the sense he spoke English well. In order to avoid this, please instruct your workers to put bewbaits in ALL mice traps next time, including those which have been consumed pa

Provider response

Shoshana, thank you for your review. We are concerned to hear that your bait was not fully replaced at first, and we are truly sorry for the inconvenience. Our Office Management team received your review and will reach out to learn how we can rectify the situation. We appreciate your feedback as we

TD

Teflon Dawn

4mo ago

My initial experience with this company was positive, which is why my original review was 5 stars. Unfortunately, this most recent experience has caused me to seriously question the company’s integrity. My camera captured the technician arriving, parking, and leaving after only two minutes. Shortly afterward, I received an email stating that my service had been completed. That email said nothing about the visit being incomplete or needing follow-up. It suggested the exact opposite. Because I k

Provider response

Dawn, thank you for your review. We sincerely apologize for the insufficient service and lack of communication you experienced. We are glad you got the situation resolved, but we understand your frustrations over having to do so. Our Office Management team is looking further into the situation to en

KF

Kate Field

2y ago

I was very pleased when I set up this initial service with Steven. He was pleasant to speak with and seemed to have a lot of experience working with this company. My aunt’s house had a terrible flea infestation and we needed it to be serviced as quickly as possible. Steven forgot to mention that the animals in the house needed to be pre-treated (or treated the same day). He also failed to send the “Prep” sheet to inform us that all of the furniture needed to be moved away from the wall. Steven

Provider response

Kate, thank you for your feedback. We are very sorry to see that you did not receive our five-star standard of services. Your complete satisfaction with our services is our top priority, and we are concerned to know that we did not achieve this with your recent experience. We would love the chance t

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