Mosquito Shield of Northern Virginia

I strongly caution anyone considering doing business with Mosquito Shield of Northern Virginia. We originally signed a service agreement with Mosquito Shield of Greater Maryland in 2023. In May 2024, before the next service cycle, we clearly notified the company that we wanted to cancel all services after the 2024-2025 season and did not want our account to renew automatically. On May 24, 2024, at 3:51 PM, Mr. Darron Cooper, President of Mosquito Shield of Greater Maryland, confirmed in writing by email that our request had been processed, our services would end after the 2024 season, and our account had been marked not to automatically renew. Despite this written confirmation, after Mosquito Shield of Northern Virginia acquired the Greater Maryland operations, someone from their company unexpectedly showed up at our home in 2026. Since we did not have an active contract or agreement, my wife immediately called their office to remind them that we had canceled our service and had not requested any services beyond the 2024 season. All the invoices, even the invoice issued immediately following that last service visit, reflected a zero balance, reinforcing our understanding that no additional charges were owed. Yet, sometime later, the company unexpectedly sent us an invoice for more than $500 for services we never requested or authorized. We repeatedly explained the situation and pointed to the written cancellation confirmation. Rather than acknowledging their error, Mr. Douglass Miles of Mosquito Shield of Northern Virginia. continued to demand payment, repeatedly contacted us regarding the disputed invoice, and made threatening statements, like sending the invoice to collection services etc. What should have been a simple review of their records turned into persistent pestering and harassment, forcing us to retain legal counsel simply to put an end to the unwarranted demands. A company that acquires another business also assumes the responsibility to honor documented customer agreements and maintain accurate records. Customers should not be expected to pay for services they never requested because of a company's internal communication or transition failures. Our experience with Mosquito Shield of Northern Virginia has been extremely disappointing. We hope they improve their recordkeeping, customer service, and business practices so that other customers do not have to endure a similar experience.

We’ve been using Mosquito Shield for at least 4 years and have been living mosquito free, that was not the case with the other mosquito service companies we’ve used over the years. Our Technician is fantastic, he saw we had a visitor and called to ask if he should come over later so he didn’t disturb us! We are so impressed with Mosquito Shield.

Great service! They follow the local weather closely and are available to provide one of treatments for events when I give them enough notice.

Was a customer for a few years. The first year it seemed to actually work - the people spraying would take their time and ensure the yard was well coated. However, as time passed the service became unreliable, either not showing up at all, or spraying for literal seconds before hopping back in their truck and heading off. I cancelled last year and received confirmation, but at the start of this year they automatically charged my card several hundred dollars. After calling to get this sorted, I was told that I should have looked at the marketing email I was receiving (which went into junk as they are so numerous) and made it seem like they were doing me a favor by refunding the charge they made in error. Really scummy business practices to ignore cancellations and then blame the customer when they decide they are going to keep charging you. Cancelling this service is akin to cancelling a gym membership.

Randy has done great work for us this year. Always thorough and on time.

Only political candidates and real estate agents use signs the size of yours. Do not put another one in my yard. I hope we understand one another.

Everything was great!

I have had only one visit from Mosquito shield. It is too early to tell what the results will be. That’s why I gave a “neutral” rating of three.

Has really helped my outdoor experience with not having to deal with mosquitoes and ticks.

Arrived on the day they said they would, and early in the morning. Thank you!

They are spraying RIGHT NOW in the pouring rain, after telling us the product only works when it's dry out. Last summer every time they sprayed it was a day scheduled for rain within the hour and didn't stop until we complained. After we complained mutiple times, they changed when they sprayed. If you use them, be ready to demand re-sprays. Then it'll work. Otherwise it's a waste of money that feels like an intentional milking of clients who don't want to complain.

This review is in regards to one of their drivers. Weaving in and out of traffic and cutting in last minute, forcing me to slam on my breaks.

I was skeptical about whether this service would be effective. The last few summers, we've been unable to use our yard due to the many, many aggressive mosquitoes on our property. Mosquito Shield has far exceeded our expectations. The number of mosquitos in our yard has been DRAMATICALLY reduced. My children and I spend time in the yard daily now; I think I've experienced three bites all summer, where in summers past, I'd get three bites just walking down the driveway to my car. I will most definitely use this service next summer, and feel confident recommending Mosquito Shield to my neighbors.

Won’t take my business. To be upfront this review isn’t assessing if their service works or not, just that they won’t take my business. I was extremely excited to sign up this year. My backyard is full of mosquitos due to my neighbor having a pond that looks more like a swamp and copious amounts of overgrown vegetation. I did my research and found Mosquito Shield to have excellent reviews. So I called and asked a few questions. I told them about my unique situation that you can only access my backyard by going through the house. I told them I could either leave a key or be at home on the days that they spray. I was assured this wouldn’t be a problem, and they made a note of it on my account. So I signed up and paid the first installment. A day or two later, I get a phone call that said they wouldn’t be able to do the service anymore because it’s a “liability” to walk through my house. They said the backpacks are huge (I’ve seen them they aren’t that big that they can’t fit through the doorway or hallway). They would literally have to be in my house for all of 10 steps. I told them I have no issue with them walking through my house to get to the backyard. They could have at least came out and looked our house to assess the situation. Oh well, I will find someone else that will gladly take my business.

We use them at our shop. Our building backs up to on one side to Merrifield Garden Center which waters every day and a junkyard on the other side with mixed vegetation and understandably no maintenance in their yard. For years we had so many mosquitoes and it was something that we simply lived with. Mosquito Shield has been by a few times and we literally have zero mosquitoes now. Why didn't I think of this years ago!

Service was easy to set up and at a good price. Love supporting a small northern Virginia business.

Great place! Have the best, environmentally friendly approach, and good people.

We are very pleased with the service--we love having our yard back!

Responsive customer service and was available for a last minute weekend call! Since we started using Mosquito Shield we have seen a significant reduction of mosquitos in our yard. This is the first time we have been able to use our backyard in the summer without getting swarmed by mosquitos in the 6 years we've been here! We will definitely be using them next season.

The entire team at Mosquito Shield are professional and very responsive, including the owners on the occasions I had issues or whenever we needed an extra spray. We've only used the all natural option for mosquitos and ticks and selected the pre-paid full season plan, which is the most cost-effective. This option doesn't fully eliminate the mosquitos when you're a mosquito magnet, but makes your backyard more tolerable.

The owners are very responsive and the service is great. Before we started using Mosquito Shield we couldn't go outside without being swarmed by mosquitos in the summer months. They come every month and we are nearly mosquito free.