Provider profile

Eco Bed Bug Exterminators VA

5 stars from 75 customer reviews · 1541 11th St S, Arlington, VA 22204

  • 5 out of 5 stars
  • 75 customer reviews
  • Arlington, Virginia
  • Open 7 days, Early hours, Evening hours
5
Rating
75
Reviews
Yes
Claimed
Yes
Website

About this provider in Arlington

We are a eco-friendly bed bug company that specializes in thermal eradication for bed bugs. we've been in business since 2007 and have thousands of happy customers!

Pests handledbed bugsbeescanine
Praised forprofessionalthoroughpolitethe best
Methodsheat treatmenttheir treatment

Rating breakdown from customer reviews

5

75 reviews

5
74
4
0
3
1
2
0
1
0

Customer reviews for Eco Bed Bug Exterminators VA

1

10

5mo ago

Total waste of $4,000. The bed bug problem never went away after their treatment, and I ended up having to hire another company for $2,000 to finally resolve it. While the staff was friendly and professional, the products they used were not effective.

KC

Kathy Capps-Levin

5mo ago

Jared came by my apartment, checked thoroughly and found that my home is thankfully bed bug free !!

Provider response

Thank you for your feedback Kathy! Glad you’re bed bug free!

LN

Leslie Natelson

5mo ago

Thank you so much for your help! You guys are a lifesaver!

Provider response

Thank you Leslie! Glad we could be of service.

KD

Keith D

5mo ago

No bed bugs thank you so much!

Provider response

We appreciate your business Keith & happy to hear there were no bed bugs!!

KY

Kun Yim

5mo ago

These are the best guys when it comes to bed bug inspections. Completely honest and thorough. Special thanks to William for all your help!

Provider response

Thank you so much! We truly appreciate your business and positive feedback!

CV

Chris Visser

5mo ago

I saw a bug on a mattress that I thought was a bedbug. I scheduled an inspection with Eco DC to determine whether I had an infestation. Tim looked at the picture I had taken and determined it was a carpet beetle, not a bedbug. Tim then inspected various areas of my house very thoroughly. During the process he explained what type of evidence bedbugs typically leave, and what treatments for infestations usually look like. Tim determined I did not have any bedbugs and no further action was necessary. A less scrupulous business could have told me I needed extermination treatment or tried to sell me on preventive measures. Tim was 100% honest and straightforward. I highly recommend Eco DC if you need extermination services, especially for bedbugs.

Provider response

We appreciate your feedback! Our main focus is being transparent and honest as possible knowing not all companies tend to so. Happy you were pleased with our service!

MG

Martha Grogan

7mo ago

ECO was great. Jill in the office is so cheerful and nice. Corey is reliable, knowledgeable, very cheerful and very reassuring. I needed the work done right away and they made it possible. I highly recommend this company. Martha Grogan

Provider response

Thank you so much for your feedback Martha! We’re happy that both Corey and Jill were able to put your mind at ease. Don’t hesitate to reach out if you ever have any questions or concerns!

SP

Sarah Poh

9mo ago

Cameron was the absolute best! He kept his word andgot rid of every last bed bug after 2 companies failed to do so. Really wish I calledyou guys first, that is my only regret. If you have bed bugs and live in Arlington VA you should give them a call, you wont be disappointed!

S

Stephanie

10mo ago

Best Service ever. From the first call with Jill to the last visit with Corey, they were polite, professional, efficient and accessible. Our situation was isolated, however my fear of bugs was not minimized. Each call and inspection was followed up with photos or a summary. There recommendations were fair and reasonable. It’s been a few months after their services and we are still satisfied. Would use again(hopefully no need)🤞🏽

Provider response

Thank you so much Stephanie! Your feedback is greatly appreciated. We’re happy you’ve had a positive experience with our team and pray you won’t need our services again in the future, but if you do you know how to reach us!!

TM

trap mane

1y ago

Corey is great 👍

LO

Lachelle Owens

1y ago

Service was very good no more bed bugs

VE

Victor Ellis

1y ago

My technician corey...two words...the best! He came and made my home new again. Took all the stress away reassure me he had everything under control. And he did thank you Corey and your team. Hopefully I don't have that problem again but I know now who to call when I do. Thanks again guys!

D

Dranarius

1y ago

Showed up quickly, was thorough

Provider response

Thank you!

TB

Tiarra Baskerville

1y ago

Jill and team were wonderful in addressing my pest control needs. Thanks for your help!

Provider response

Thank you so much Tiara! It was a pleasure being able to assist you today. If you ever have any additional questions don’t hesitate to call!

WM

Will Mosko

1y ago

They have been immediately helpful, clear, quick, and thorough. Corey has helped me and has been great every time!

Provider response

Thank you Will! We truly appreciate your feedback and business! Don’t hesitate to reach out if you ever have any concerns!!

GW

Gage Walters

1y ago

I recently contacted them to determine if I had a pest problem. They responded promptly and professionally. I will definitely be using their services again.

Provider response

We appreciate your positive feedback Gage! If you ever have any concerns you know who to call!

BG

Ben Goldsmith

1y ago

Got here fast, great inspection - good peace of mind!

Provider response

Thank you Ben!

A

Allison

1y ago

I was so concerned when I saw a live bug that looked EXACTLY like a bed bug. I am intensely paranoid about bed bugs and when I called about having an assessment they were so kind to offer me to send photos of it first before scheduling an appointment that would cost me money. They sent it to two of their technicians who both confirmed that it wasn’t a bed bug and texted me back right away to tell me. They did this at no cost to themselves which clearly shows they are an honest and reputable company. Thank you!!

Provider response

Thank you for taking the time to share your experience with our company Allison! Full transparency and honesty is essential to us. We’re more than happy to hear you don’t have a bed bug issue! We hope it stays that way, but if you’re ever worried in the future you know who to call!

AH

Annie Hammel

1y ago

After some bites, I was scared I might have something in my place. Within 4 hours, I was able to get an appointment for an apartment check. The lovely technician came and checked everything and assured me I was perfectly ok. Gave me clear instructions about what to watch for and what to do next if I get more bites. Explained possible preventative treatment but didn't hard sell me. Just was generous with his time, incredibly thorough, clear with explanations, and kind about my 12,000 questions. Absolutely worth the fee to have someone look at my apartment.

Provider response

Thank you so much for your detailed review Annie! We’re glad we could put your mind at ease and get someone out to you quickly. Our technicians are committed to delivering thorough inspections, clear communication, and respectful service without pressure. It was our pleasure to assist you, and we remain at your service should you have any further questions or concerns!

NZ

Nora Zimmerman

1y ago

This company helped my grandparents get rid of bedbugs after two other companies failed to get rid of them and have been doing maintenance checks since then. When I found a potential bedbug in my apartment months later, I was able to text pictures to Jill and she quickly connected with TWO technicians to confirm that it was not a bedbug and was in fact some sort of small beetle. Amazing customer service and a total lifesaver for me!

Provider response

Thank you so much Nora! It’s been a pleasure working with you and your grandparents. We’re more than happy to hear that the bug you found was just a simple beetle and not a bedbug! If you ever have any questions or concerns just give us a call or text and we’ll be here to help! We truly appreciate your business and positive feedback.

AR

Andrea Rosen

1y ago

We used them for a canine inspection and a heat treament for bed bugs. Their canine Jack, was able to track them to our box spring which was overlooked by the last company. We opted for their bed bug heat treatment since it was eco-friendly and would get rid of all the bugs in a day. Thankfully they kept their word and eliminated every single bug in one treatment. We've been free of bed bug bites for a few months now and I couldn't be any happier. Truly appreciate the ECO team, great work!

AL

Andy Ludwig

2y ago

VERY expensive — about $4500. But if you’ve got bed bugs, you’re stuck. I’ll give them credit for responding very quickly (and some might argue that is worth the premium), but the heat treatment didn’t kill 100% of them. I suppose it was worthwhile to pay the extra for them to make 2 (non-heating) return visits, which seemed to finally accomplish the job. What irked me is how pushy they were to get full payment before doing the work — and that 2 of our doors came off the hinges after the treatment (probably from the heat melting some paint that had held them?) They weren’t terrible, just felt that way given the price.

Provider response

Hi Andy,<br><br>As you may recall your home had a bad case of bed bugs that had been going on for several months and they were also in between the walls which connects to your neighbors since you are in a townhome. We did explain that they can travel to and from connecting homes which is why we would need to do follow up sprays to fully eradicate the situation being that the home next door was never treated. Heat treatments are definitely costly no matter which company you use and if the problem is more severe it can certainly cost more.<br><br>As far as your door being off the hinges that was not from our heaters. We’ve done thousands of heat treatments and not a single door has come off the hinges and we have countless customers who can vouch for that as well. Heat doesn’t melt paint at 145° nor can it unscrew the hinges off your door. <br><br>We sent our technician out to your home to address that issue and the door you mentioned was actually unscrewed top to bottom manually with tools (which our techs don't have) . At that time It was only one door now almost a year later you’re saying two doors were off the hinges. When we spoke on the phone about this I offered to come out there personally and screw the door back in for you (which was 6 screws and would literally take 60 seconds) but you declined and asked for money back in exchange for a "good review”.<br><br>As far as payment goes we collect payment the day of the treatment which was mentioned prior to you signing up for the service. We even gave you the benefit of the doubt and allowed you to pay half before and half after the service which isn't our policy.<br><br>To be completely honest with you it truly sounded like you unscrewed your own door on purpose to get some sort of compensation after the fact. You even went as far to try to accuse one of technicians of another false accusation after we told you we would not compensate you for something we did not do. If you truly felt that the price was too much for you, you could have hired another company or tried a cheaper service. We didn't force the service on you, we explained how bad the problem was and what needed to be done during the process for complete eradication. <br><br>Nonetheless we got rid of your bed bug problem as you mentioned which is our guarantee for every customer who hires our company.

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