About this provider in Provo
We take extreme pride in our company, our employees, and our customers. The most important principle we strive to live by at White Knight is providing an honest service to each of our customers and our employees. To provide an honest service, all of our Technicians go through background and driving record checks, and…
Rating breakdown from customer reviews
4.4
1,570 reviews
Customer reviews for White Knight Pest Control
Roger Siefert
Very thorough and efficient. Polite and hard worker.
Provider response
Thank you for your review and for being a loyal White Knight customer! We're pleased to hear that James has provided you with a professional and thorough service. We appreciate your business and look forward to keeping continue keeping your home pest-free!
Ashley Firth
Victor was amazing! He went above and beyond. I can’t say enough good things about him.
Provider response
Thank you for your review on Victor! We're pleased that he's gone above and beyond to provide you with such a positive experience with us. Providing efficient and professional service is our priority, and we are grateful for your trust in our company!
LeeAnne Edmonds
They do a good job
Provider response
Thank you for your review! We're pleased Victoria has treated you and your home with care and left such a positive impression. We appreciate your trust in White Knight for your pest control needs!
Jim Estep
White Knight did a great job. The technician was friendly and took care of a wasp nest and giant spider over our deck.
Provider response
Thank you for your feedback! We're pleased to hear that Hans provided a professional service and addressed all your concerns. We appreciate your business and look forward to keeping your home pest-free!
Jeanene Parker
Victoria was very friendly and efficient.
Provider response
Thank you for your feedback! We're pleased to hear that Victoria provided a friendly and positive experience. Your continued support is greatly appreciated, and we thank you for choosing us!<br>
Patricia Fullwood
He was very respectful and considerate, and also let me know when he was done. He was very good about paying attention to the fact that I have animals.
Provider response
Thank you for your feedback! We are pleased to hear that Cameron provided a professional and thorough service. We strive to provide a positive service experience to both our customers and their furry friends. Providing efficient and professional service is our priority, and we are grateful for your trust in our company!<br>
Jyll Sweet
White Knight came but no hornets were killed- my crew and I were repeatedly bitten by nests they were supposed to service. not a good good job whatsoever -
Provider response
Thank you for reaching out! Please give us a call at (866) 585-4167 so we can get with you on a free reservice date that works best for you, so we can get this taken care of. Our hours are Monday through Friday, 9AM to 7PM CST, and Saturday, 9AM to 1PM CST. We’d be happy to help!<br>
Jillinda 9
Friendly and thorough!
Provider response
Thank you for your review! We are pleased to hear that James provided a professional and thorough service. Thank you for trusting White Knight with your pest control needs!
Kateline Smith
White knight has sales people who are liars and will scam you into a year long agreement even when you tell them specifically you only want one time. Then only shows you a signature page which you think is for payment. Then customer advocate doesn’t care that you can’t afford or pay for it and when you try to cancel they make you pay $200 because you were taken for a ride and have people the benefit of the doubt. They take advantage of people who are busy and desperate for help with “good prices”. And then when you think you are signing for a one time service hold it against you without remorse because it is all my fault and they are innocent. Then you get hung up on 3 times and the 4th time the person said they will speak to a manager to waive the cancelation fee because it was really bad of the sales person, they disconnect and call back to say “just kidding, you should have paid better attention”. You are right, I fell for your lies and I’ll make sure to tell others not to. White knight doesn’t care about people, only their money and they won’t have it any other way.
Provider response
We apologize for any inconvenience! We would like to offer assistance but can not locate any customer account associated with this name. We take transparency seriously and have multiple steps in place to ensure our customers are well-informed. Our service agreements are verbally reviewed in our "Welcome Calls" when customers initially sign up. We also provide multiple copies of the signed agreement and access to view it in the online customer portal. We never charge any sort of penalty or cancellation fee when circumstances arise on our customer's end. We simply request that the discount applied to your initial service be reimbursed if you are unable to honor the agreement. To address the issues raised, please give us a call to let us know how we might assist you. We'd be happy to help!
Brandon Winkelman
Great service
Provider response
We're pleased to hear your service went well! Thank you for taking the time to leave Andrew a positive review. We know they'll appreciate it!
kent suliafu
Great job. Thank you
Provider response
Thank you for your review! We're pleased to hear that Semisi did a great job and provided you with professional service. We will be sure to pass your feedback along to their manager!
DeAnn Day
Victir was very kind and respectful and careful.
Provider response
Thank you for your feedback on your first service with us! We're pleased Victor has treated your home with care and efficiency to provide such a positive first experience with us. We look forward to maintaining that same quality service for you and your home. Welcome to White Knight Pest Control!
Arlene Gertsch
I wasn’t at home when the Tech was here, so I’m not sure how to rate this.
Provider response
Thank you for reaching out! For more information on what was done, you may view the technician notes and product usage in the email you received for the completed service. If you feel anything was missed on the treatment, please give us a call at 866-585-4167 to schedule a free re-service!<br>
Sorryibanged Yourmon
Worst company I’ve ever dealt with in my life if anything all they did was attract more bugs to my house over the last six months and the customer service is absolutely awful but at pest they speak clear English so that is nice
Provider response
Thank you for your feedback. We take all reviews seriously and are committed to maintaining high standards of accuracy, professionalism, and clear communication. At this time, we’re unable to locate a service record or account associated with this review, as a full name or identifiable details were not provided. Without that information, we cannot confirm that this situation involved our team or accurately review what may have occurred.<br>
Joey Preston
Be sure to read your contract before signing the door-to-door salesman will tell you one thing and then when you go to Cancel or anything like that they will let you know there was tons of fine print you did not read. Also I have a major and bug infestation that has only gotten worse in the three months that I have used White Knite Pest control.
Provider response
Thank you for reaching out! We take transparency seriously and have multiple steps in place to ensure our customers are well-informed about our service agreements. We never charge any sort of penalty or cancellation fee when circumstances arise on our customer's end. We simply request that the discount applied to your initial service be reimbursed if you are unable to honor the agreement. The agreement was confirmed through both your signature and the audio-recorded "Welcome Call," where you verbally agreed to the terms. However, we want to remind you that White Knight offers a satisfaction guarantee of free and unlimited re-services. Please give our office a call at (866) 585-4167 if you reconsider. We would be happy to help!
Robert Bodily
Brittney did s great job. Checked in before the service, asked what needed special attention and did all asked if her. Checked in afterwards and reported on her tasks.
Provider response
Thank you for your kind review! We're pleased Brittney has treated you and your home with care and left such a positive impression. We appreciate your trust in White Knight for your pest control needs!
Jordan Meza
Wouldn’t recommend to anybody. There are plenty of other companies that won’t weasel you into prices and unbreakable contracts. I have asked for repeated re-services and the last couple, the technician gets to my residence and still doesn’t do what I asked. The customer service from managers is sub-par at best and they also like to argue with you. Don’t sign your life away with White Knight Pest Control
Provider response
Thank you for reaching out! We take transparency seriously and have multiple steps in place to ensure our customers are well-informed about our service agreements. We never charge any sort of penalty or cancellation fee when circumstances arise on our customer's end. We simply request that the discount applied to your initial service be reimbursed if you are unable to honor the agreement. The agreement was confirmed through both your signature and the audio-recorded "Welcome Call," where you verbally agreed to the terms. We want to remind you that White Knight offers a satisfaction guarantee of free and unlimited re-services. Please don't hesitate to request one of those if you're ever unsatisfied with a technician's performance or continue to have pest issues. We would gladly add a note of any technicians you wish not to service your home. Please give our office a call at (866) 585-4167 if you reconsider. We would be happy to help!
Nick Rhodes
Hans came out, was super friendly and very knowledgeable. Taught my family what to look for. I would use him again!
Provider response
Thank you for your feedback on your first service with us! We are pleased to hear that Hans provided a thorough service and valuable information on pest prevention. We look forward to maintaining that same quality service and a pest-free environment for your home. Welcome to White Knight Pest Control!
Lewis Fridell
Did a great job of spraying and putting out rodent killer. Clean and very respectful.
Provider response
Thank you for your feedback on your first service with us! We're pleased to hear that Semisi provided a professional service and addressed all your concerns. We look forward to maintaining that same quality service and a pest-free environment for your home. Welcome to White Knight Pest Control! <br><br>
Deshawn Cooley
Does good work
Provider response
Thank you for taking the time to give us some feedback! We're pleased Victoria has provided you with such a positive White Knight experience. We'll be sure to pass your review along to their manager; we know they'll appreciate it!
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Treatment and cost guides before you call
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