Hawx Pest Control - pest control

Hawx Pest Control

Verified
★★★★★4.5(2,233 reviews)

475 Metroplex Dr Suite 110, Nashville, TN 37211

Open 5 days/week

About Hawx Pest Control

Protect your Nashville home or business with expert pest control from Hawx. From ants and cockroaches to termites, mosquitoes, and rodents, Tennessee’s humid climate brings pest issues year-round—but our local team knows how to handle them. At Hawx Pest Control, we use advanced, family-safe treatments designed for Nashville’s toughest pest challenges. Our licensed technicians are highly trained, and if pests return between services, so do we—at no extra cost. We proudly serve Nashville and nearby communities with fast response times, reliable service, and guaranteed results. Call today for your free estimate and discover why more Tennesseans trust Hawx.

Pests handledtermites
Praised forpoliteknowledgeableinformativegreat job
Methodsspecial treatment

Rating Breakdown

4.5

★★★★★

2,233 reviews

5
1,904
4
47
3
5
2
13
1
264

Customer Reviews (30)

CH
Courtney Hughes1mo ago
★★★★★

Seth did a great job and was very professional.

NC
Nuphawan Champanuan1mo ago
★★★★★

JF
Jeff Foreman1mo ago
★★★★★

Another job done very well. Special treatment for our basement.

Response from Hawx Pest Control

Thank you so much for the feedback, Jeff! We really appreciate the feedback.

LB
lola bunny1mo ago
★★★★★

It was great! Really great service.

Response from Hawx Pest Control

Thank you for your positive feedback! We're thrilled to hear you had a great experience with our service. We look forward to serving you again in the future!

CH
Cathy Hammond1mo ago
★★★★★

Good communication. Professional.

Response from Hawx Pest Control

Thank you for your positive feedback! We're delighted to hear that you appreciated our communication and professionalism. Your satisfaction is important to us, and we look forward to serving you again in the future.

JG
Jeff Gray1mo ago
★★★★★

Kevin is very professional and personable. We discussed the treatment plan prior to him starting. He followed up afterwards and asked if we had any questions or concerns. Great job.

Response from Hawx Pest Control

Thank you for sharing your positive experience! We're thrilled to hear that Kevin provided professional and personable service, and that the treatment plan was clearly communicated. We appreciate your feedback and look forward to continuing to meet your expectations.

JB
Julie B1mo ago
★★★★★

Kevin is great! Very informative and great service.

Response from Hawx Pest Control

Thank you for sharing your positive experience! We're thrilled to hear that Kevin provided informative and great service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

DD
Deb Ducker1mo ago
★★★★★

Response from Hawx Pest Control

Thank you for your 5-star rating! We're thrilled to know you had a positive experience with us.

AA
Auto Armor1mo ago
★★★★★

Devin did a professional exceptional job. He went above and beyond to make sure my needs were met. He made me feel comfortable and I was appreciative of the cleanliness steps he took while entering my home. I will be requesting Devin again for my future appointments. Thank you so much for a great experience with pest control.

Response from Hawx Pest Control

We're thrilled to hear about your positive experience with Kimani! His dedication to professionalism and cleanliness is a testament to our commitment to quality service. We're glad to know he made you feel comfortable and met your needs effectively. We look forward to serving you again in the future. Thank you for choosing us for your pest control needs!

VB
Vicki Beadles1mo ago
★★★★★

Camden arrived on schedule and took care of the problem. Professional, timely, and thorough.

Response from Hawx Pest Control

Thank you for sharing your positive experience! We're thrilled to hear that Camden provided professional, timely, and thorough service. Your satisfaction is our priority, and we appreciate your feedback.

TS
TAMMY SPRAGUE1mo ago
★★★★★

Wry polite and courteous.

Response from Hawx Pest Control

Thank you for your kind words! We're delighted to hear that you found our team polite and courteous. Your feedback is greatly appreciated.

PB
Paul Bracy1mo ago
★★★★★

Joseph was knowledgeable, informative and efficient. I am less certain about the value for cost.

Response from Hawx Pest Control

Thank you for your feedback! We're thrilled to hear that Joseph provided knowledgeable and efficient service. We understand your concerns about value for cost and appreciate your input. Your feedback helps us improve our services.

EC
Edward Curington1mo ago
★★★★★

Mikey was through and professional in his work.

Response from Hawx Pest Control

Thank you for sharing your positive experience! We're thrilled to hear that Mikey provided thorough and professional service. Your feedback is greatly appreciated.

PM
Patrick Merkel1mo ago
★★★★★

Response from Hawx Pest Control

Thank you for your 5-star rating! We're thrilled to know you had a positive experience. If you have any further feedback, feel free to share.

EW
Erick Wilson1mo ago
★★★★★

Seth is always considerate of my time and does a good job.

Response from Hawx Pest Control

Thank you for sharing your positive experience with Seth. We're thrilled to hear that he consistently provides considerate and quality service. Your feedback is greatly appreciated!

EC
Ella Craig-Munthali2mo ago
★★★★★

Response from Hawx Pest Control

Thank you for your 5-star rating! We're thrilled to know you had a positive experience with us.

JR
Jacob Rieman2mo ago
★★★★★

Response from Hawx Pest Control

Thank you for your 5-star rating! We're thrilled to know you had a positive experience with us.

CH
Carin Hass2mo ago
★★★★★

Seth was on time, knowledgeable, and polite.

Response from Hawx Pest Control

We're thrilled to hear that you had a positive experience with Jeremy. Your 5-star rating is greatly appreciated. Thank you for choosing our services.

MC
Ms. Clery2mo ago
★★★★★

Great job Mark!! Very polite and professional. Thank you.

Response from Hawx Pest Control

We're thrilled to hear that Devon provided you with excellent service and guidance! It's always our goal to ensure your home is well taken care of. Thank you for your positive feedback and for choosing our services.

KP
Kadi Peppers2mo ago
★★★★★

The technician, Mikey, was very knowledgeable and professional

Response from Hawx Pest Control

We're thrilled to hear that you had a positive experience with our technician, Mikey. His knowledge and professionalism are indeed assets to our team. Thank you for your 5-star review!

GP
Gabriel Parker2mo ago
☆☆☆☆

These people are thief's, I started using them late 2024 and moved residences early 2025 and have continued to be charged, they have charged my account to do literally nothing considering the house was vacant, I have been charged 600 and some change since moving even after calling several times to cancel my service. DO NOT USE THIS COMPANY. If I could give zero stars I would a bunch of crooks is what they are, and please Hawx do not waste your time to copy and paste an apology with a link to follow I’ve spoken to plenty of your representatives and got a whole lot of bs, It didn’t stop until I canceled my card to get out of the subscription. THE CONTRACT WAS ALSO FOR 1 YEAR AND ITS BEEN WELL OVER A YEAR.

Response from Hawx Pest Control

We sincerely apologize for the frustration and inconvenience you've experienced. It's concerning to hear about the ongoing charges and difficulties in canceling your service. We take these matters seriously and would like to investigate further to resolve this issue. Please reach out to us directly at sydney.johnson@hawxservices.com for personalized assistance. Your feedback is invaluable, and we are committed to addressing your concerns.

VH
Violet Honeycutt3mo ago
☆☆☆☆

These people sign my dyslexic mother up for something and didn’t fully explain to her what she was signing up for, they claimed to come by twice, but they never actually came by and then my mom and her husband got charged for their “visit”, my mother requested a specific person on their team, not come back to their house and she tried to cancel her “plan” with them and they talk to her until they were offering her a “free” visit and they scheduled it with her first time she’d be home and everything and then on this “free” visit not only did they come by at not the scheduled time, when my mother was not home, they let someone who Isn’t an owner of this house let them in, and then insisted that the dogs would be fine for the spraying because it was just in the kitchen (they offered a full spraying), and just last night they charged my mother $205.23 for that “free” visit. So keep it short and sweet they took advantage of a dyslexic woman, Signed her up for something she did not agree to, Lied about visiting her house Twice, Entered her home when she wasn’t here, Tried to kill her dogs, now trying to charge her for something they claimed would be free. My personal opinion is that this place is not worth your time even if they are good at pest control because they don’t come by they take advantage of people and they lie.

Response from Hawx Pest Control

We sincerely apologize for the distressing experience described. It is never our intention to cause confusion or inconvenience. We take these matters seriously and would like to address this situation promptly. Please reach out to us at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs so we can investigate and resolve this issue. Thank you for bringing this to our attention.

RA
Renee Ann Maynard Mabry3mo ago
☆☆☆☆

Unfortunately, this company has not delivered the pest control services they stated they would. Appointments and treatments were not completed as promised, and when I tried to cancel due to the lack of service, I was told I could not. This feels very unfair and misleading. I would advise others to read contracts carefully and proceed with caution. Altogether, I recommend going with a different pest control company that can actually perform the task that they say they can. When I called to cancel, they sent me to an account manager and refused to let me talk to higher up management.

Response from Hawx Pest Control

We sincerely apologize for the inconvenience and frustration you've experienced with our services. Your feedback is important to us, and we are committed to addressing your concerns. Please reach out to us at sydney.johnson@hawxservices.com for further assistance. Additionally, you can contact our customer support team through this link: https://tinyurl.com/Hawxs. Thank you for bringing this to our attention.

ML
MapleInvestments LLC3mo ago
☆☆☆☆

If I could leave a negative star review. I would. This company is the worst, most unreliable, lazy, money sucking company I’ve ever seen. Charged me over and over again, and a tech ever only showed up one single time. They lied to me over the phones. And refused to cancel service. Never ever use this company. Negative star review. 000000

Response from Hawx Pest Control

We sincerely apologize for the negative experience you've had. It's concerning to hear about the repeated charges and lack of service visits. We are committed to resolving this issue and improving our service. Please reach out to us at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs so we can address your concerns directly. Thank you for bringing this to our attention.

BD
BRANDON DAY4mo ago
☆☆☆☆

WORSE COMPANY EVER. Will trap you into contracts and will pull old traps out and reuse traps on new customers SAYING THEY NEW TRAPS. End of contract and I cancelled services and they are coming and pulling the old traps out after being installed for 3 years. The house was built and sold with some already installed, they pulled out the old TERMITE traps and took them with them and will not return the old if they are pulling the installed TERMITE traps. So, they are trying to come to my house and destroy my property pulling traps out the yard because they say I signed a contract for 2 services in which the contract ended on Dec. 13th 2025. I was never provided a copy of that contract after I asked plenty of times. Worse company ever! If you don't want to be trapped in a life-time contract PLEASE DO NOT USE HAWX PEST CONTROL.. I have filed a complaint with the BBB as well.

Response from Hawx Pest Control

We sincerely apologize for the experience you've had. It's concerning to hear about the issues with the traps and contract. We want to address your concerns and assist you further. Please reach out to us at sydney.johnson@hawxservices.com, and we'll work to resolve this matter. Additionally, you can contact our customer support through this link: https://tinyurl.com/Hawxs. Thank you for bringing this to our attention.

RD
Rachel Dixon5mo ago
☆☆☆☆

If I could give less I would’ve. I had called to get an estimate for services and was quoted a decent price so I booked the service. Well 24 hours later I get a call saying the price they quoted and services wouldn’t help my issue and that I needed a different service that was $700. I told them I couldn’t afford that and I would be contacting another company. Next thing you know someone shows up at my home creeps around outside speaks to NOONE and now I’m bejng charged over $200 for services I canceled and did so bc they said it wouldn’t help my pest situation! I’ve disputed the charges and it’s being denied. I’ve contacted by email and they refuse to communicate any other ways than phone and that way provides me with no record of conversation plus I have severe anxiety and they know that bc the initial salesman dealt with me via text and email bc if my disability!

Response from Hawx Pest Control

We sincerely apologize for the distress and inconvenience you've experienced. It’s concerning to hear about the miscommunication and the issues with the service and billing. We are committed to resolving this matter promptly. Please reach out to us at sydney.johnson@hawxservices.com for further assistance. Additionally, you can contact our customer support through this link: https://tinyurl.com/Hawxs. Thank you for bringing this to our attention.

KM
karen mathis5mo ago
☆☆☆☆

This company is a HUGE FRAUD!! Service person stated he was servicing my home today and then I get a text stating he’s done. I was at home all day today also, unless he’s the invisible man, my cameras never show him actually at my home. This is the 2nd time this has happened so I call the corporate office to cancel my services. I get the , “ if you cancel then we have to charge you an early cancellation fee.” Why am I paying for services that your technicians lie about?? I’ve only had the services since September and already they are scamming me out of my money!! I asked to speak to a manager and of course that didn’t occur. When I told the person I was recording the conversation, they hung up….which is weird because they record customer calls “for quality assurance!!” This company is HORRIBLE!!

Response from Hawx Pest Control

We sincerely apologize for the experience you've had. It’s concerning to hear about the issues with service verification and communication. We want to address this matter promptly and ensure your concerns are resolved. Please reach out to us at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs for further assistance. Your feedback is invaluable in helping us improve our services.

KH
Kit Hume5mo ago
☆☆☆☆

Servicemen loiter in or around their cars (picked up by security cameras) rather than performing the actual service I paid for. Their time per property is logged. I contacted the company to rebook the service and nobody ever came. Lady, I spoke to today seemed to not take the complaint seriously at all. They absolutely do not perform the service that they are supposed to guarantee. Dalton, however was great. The rest of the company has been a really low standard experience so far.

Response from Hawx Pest Control

Thank you for sharing your experience. We're sorry to hear about the issues you've encountered and appreciate your feedback. It's great to know that Dalton provided excellent service, but we regret that the rest of your experience did not meet expectations. We would like to address these concerns and improve your experience. Please reach out to us at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs for further assistance.

EH
Ethan Harris6mo ago
☆☆☆☆

Literally will schedule them to come out a week in advance and if there is a cloud in the sky or seemingly if they just don’t feel like it, they will not show up. They want you to pay for services you’ll never get. They will entice you by lowballing whoever you’re already using and once they have you under contract they will make it very difficult to cancel and again won’t come out when needed. Avoid at all costs! In response to their response: No, I will not be reaching out because I have no further interest in being in contact with your business. We have given you several chances to improve your work quality, specifically for more than a year, and there has been no change. Moreover, when we scheduled a week out in advance for your service during this month, nobody showed, nor even gave a reason or apology for not showing. However, when we canceled with your company and advised we would not be paying for this month because no services were received, you were very quick to threaten us by turning us over to collections. So don't worry, we know how to keep our side of the deal, and we paid it. Who doesn't enjoy paying for something they don't receive? My spouse literally said the only silver lining is we won't have to deal with you anymore. Lastly, I rarely leave reviews, but the service was so horrible with this company that I felt it was warranted to take my time and advise/warn others who might consider using your business. Respectfully, a very unsatisfied customer.

Response from Hawx Pest Control

We sincerely apologize for the inconvenience and frustration you've experienced. Your feedback is important to us, and we are committed to addressing these concerns. Please reach out to us at sydney.johnson@hawxservices.com or visit https://tinyurl.com/Hawxs so we can assist you further and work towards a resolution. Thank you for bringing this to our attention.

BM
Barbara Mason7mo ago
☆☆☆☆

My first appointment was today. JazRen was very polite and on time. He sprayed everywhere. However, he sprayed my garage door sensor and the garage door opener would not work. I had to have a garage door tech come and fix the sensor. Cost me $149. Going to cancel my contract & get a lawyer if necessary. It was an accident, but still. Photo of garage door tech taken on September 18, 2025.

Response from Hawx Pest Control

Thank you for sharing your experience. We're sorry to hear about the issue with your garage door sensor and the inconvenience it caused. We appreciate your feedback about JazRen's professionalism. Please reach out to us at sydney.johnson@hawxservices.com so we can address your concerns directly. Additionally, you can contact our support team through this link: https://tinyurl.com/Hawxs. Your satisfaction is important to us, and we want to help resolve this matter.

Contact Information

Phone

+1629-625-0134

Address

475 Metroplex Dr Suite 110, Nashville, TN 37211

Website

hawxpestcontrol.com

Hours

Mon8:00–18:00
Tue8:00–18:00
Wed8:00–18:00
Thu8:00–18:00
Fri8:00–18:00
SatClosed
SunClosed

Services

online estimatesonsite services

Frequently Mentioned

contract 101job 47tech 40scam 35door to door 29soliciting 25termination fee 13salesperson 10
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