Aptive Pest Control
Verified109 Space Park S Dr, Nashville, TN 37211
Open 7 days, Early hours, Evening hours
About Aptive Pest Control
Aptive Pest Control in Nashville, TN provides reliable residential pest control services tailored to homes throughout Davidson County and the greater Nashville area. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built to fit your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Nashville and nearby communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Rating Breakdown
4.6
★★★★★4,879 reviews
Customer Reviews (30)
Very polite and thorough
Response from Aptive Pest Control
Hi Roseann,<br><br>Thank you for your kind words! We’re glad to hear our team was both polite and thorough—that’s the level of service we strive for every time at Aptive. We truly appreciate you choosing us to protect your home and are proud to have you as part of the Aptive family!<br><br>-Jasmine
Always provides excellent service... Very courteous and professional.
Response from Aptive Pest Control
We’re thrilled to hear you’ve had such a great experience with our service, Jay Crater! It’s wonderful to know our professionalism has made a positive impression. Thank you for choosing Aptive to handle your pest concerns. We truly appreciate having you with us!<br><br>-Alexis
We have been using this service for a little over 2 years We have noticed a great reduction in red wasps and spiders. We appreciate the service.
Response from Aptive Pest Control
Hi there, <br><br>Thank you for sharing your experience and for trusting Aptive for over two years! We’re thrilled to hear that you’ve seen a noticeable reduction in red wasps and spiders. At Aptive, we take pride in making sure every detail is handled so our customers can feel confident and worry-free. Feedback like yours reminds us that our team is delivering on that promise, and with Aptive, we’ve got this handled every step of the way.<br><br>-Jasmine
They do a good job an if I need something extra they always take care of it. Very professional employes.
Response from Aptive Pest Control
Thank you for sharing your kind words with us, kay wilkerson! It’s absolutely wonderful to hear our team provided professional, careful, and thorough service while keeping you informed every step of the way. Respect for your home and clear communication are priorities for us, and we’re grateful for your continued trust in Aptive to handle your pest control needs!<br><br>-Alexis
Always do a great job.. communicate well and very nice and professional !
Response from Aptive Pest Control
We’re delighted to hear your visit went smoothly and met your expectations, John Anderson! Our team takes pride in delivering effective pest control paired with clear communication and respectful, attentive service, and knowing our approach made a positive difference truly reminds us why we do what we do. Thank you for trusting Aptive to handle your pest control needs!<br><br>-Alexis
Rodney was the best! Very knowledgeable and friendly.
Response from Aptive Pest Control
We’re thrilled to hear our service professional did such an excellent job and made the experience friendly and approachable, Donald Morse! Providing effective service with a personable touch is always our goal, and we are so glad you've been satisfied. Thank you for choosing Aptive to handle your pest concerns. We truly appreciate having you with us!<br><br>-Alexis
Response from Aptive Pest Control
Hi there,<br><br>Thank you so much for your kind words! We truly appreciate your loyalty as part of the Aptive neighborhood. If there’s ever anything you need or questions about your service, please don’t hesitate to reach out. We’re always happy to help and make sure your home stays comfortable and protected.<br><br>-Jasmine
Response from Aptive Pest Control
Hi there, <br><br>Thank you so much for your kind words and for being a loyal Aptive customer! We truly appreciate having the opportunity to care for your home, and if there’s ever anything you need or any way we can help, please don’t hesitate to reach out. We’ve got this handled and are always here for you!<br><br>-Jasmine
5 out of 5! Thank you Blaine! Today he made extra effort on treating wasps, as I requested.
Response from Aptive Pest Control
Thank you for taking the time to share your experience with us, Diane Johnson! We’re glad our team’s professionalism, thoroughness, and attention to detail stood out to you. Every treatment is designed to be effective, informative, and respectful of your home, and it’s great to know that effort was reflected in your service. We appreciate your confidence in Aptive and the opportunity to handle your pest control needs!<br><br>-Alexis
Rodney was professional and did a great job treating the property. We appreciate it!
Response from Aptive Pest Control
Hi there, <br><br>Thank you for sharing your experience! We’re thrilled to hear that Rodney provided professional and thorough service while taking care of your property. At Aptive, we take pride in delivering attentive and reliable pest control, and it’s wonderful to know our efforts made a positive impact. We truly appreciate you being part of the Aptive neighborhood!<br><br>-Jasmine
Very customer oriented and technicians are great with detail in addressing any pest issues/possibilities. Solid company! Ask for Zach as your tech.
Response from Aptive Pest Control
We’re pleased to know your visit was handled with professionalism and genuine care, Ryan Tomlinson. Diligent, attentive service is always our goal. Thank you for being part of the Aptive neighborhood!<br><br>-Alexis
Response from Aptive Pest Control
We're so glad our team has earned your 5-star rating, Ronald Spurlock! Your satisfaction is our top priority, and we really appreciate your trust in Aptive to handle your pest control needs. Thanks for being with us!<br><br>-Alexis
Christon did a great job. Polite & professional.
Response from Aptive Pest Control
Thank you for sharing your experience with us, Jess Middendorf! We’re thrilled to hear our team has been courteous, effective, and got the job done right. It’s always our goal to make the process smooth and reliable for you. We truly appreciate you choosing Aptive to handle your pest concerns and are grateful to have you as part of our community!<br><br>-Alexis
Response from Aptive Pest Control
It’s wonderful to hear you’re satisfied with our service, Angela Bohleber! Your 5-star rating means a lot to us, and we truly appreciate you choosing Aptive to handle your pest concerns!<br><br>-Alexis
The agent listened to my concerns and made sure to focus on the areas I felt needed the most attention.
Response from Aptive Pest Control
We’re thrilled to hear our service professional hit the mark, Kim Del Rio! Providing courteous, thorough service and leaving no pests left behind is always our goal. Your feedback means a lot, and we’re thankful you trust Aptive to handle your pest concerns!<br><br>-Alexis
Response from Aptive Pest Control
We’re sorry to hear your recent service didn’t meet expectations, Becky. We’d appreciate the chance to take a closer look at your account and ensure your concerns are handled with the care you deserve. Please reach out to socialmedia@goaptive.com with your service address and a brief description of what's going on. We're here for you!<br><br>-Alexis
Response from Aptive Pest Control
It’s wonderful to see your 5-star rating, Erma Thoms! Knowing our work is valued motivates our team to keep doing their best. Thank you for choosing Aptive to protect your home from unwanted pests!<br><br>-Alexis
Clarence was professional, polite and knowledgeable. He followed up after service. Thank you.
Response from Aptive Pest Control
Thank you for the positive review. We appreciate your business
This company has been very helpful! Thank you David!
Response from Aptive Pest Control
Hi Kimberly,<br><br>Thank you for your feedback! We’re glad to hear Devon, along with the rest of our team, continues to provide the great service you expect from Aptive. We understand how persistent pests can be, and we’re committed to working with you to keep them at bay. We appreciate having you as part of the Aptive family and look forward to supporting your pest control needs moving forward!<br><br>-Jasmine
Do not recommend. The place is a scam. The service is way overpriced for how little it works so we went to cancel it, which cannot be done online, you have to call to cancel. The guy on the phone said we have a year long contract that started in September 2025, which is odd considering we started getting service from them in May 2025. We were also told when signing up that we could cancel at any time with no penalty and that it was NOT a yearly contract. The guy on the phone told us the sales guy lied. I asked why the contract started in September when our service started in May. He told us that they sent us a link through email (on the third visit for some reason) and once you click it, it automatically signs a contract. I told him that makes no sense and quite frankly, sounds illegal. He was getting agitated and said that every customer says stuff like that. Obviously people say that given that's not how people sign contacts. You need to be able to see what you're signing before given the chance to sign it. Then he hung up on us when I told him that. Also, we looked back at the emails we got in September. We never even opened the contract email from them. Stay far away from this scam.
Response from Aptive Pest Control
Thank you for sharing this with us, Carina. We understand that concerns about service agreements, billing, and service expectations can be very frustrating, and we take situations like this seriously. It’s important to us that every account is reviewed carefully so that questions about agreements and service history are addressed with the care our customers deserve.<br><br>Please reach out to us at socialmedia@goaptive.com with your service address so our team can review your account in detail and provide the appropriate support regarding the issues you've been experiencing. We are here to help with anything we can! <br><br>-Alexis
Bad experience, be careful for charge on your account they have away to charge without letting you know. Never recommend it for any one I paid almost 500$ for no reason and against my contract for the year.
Response from Aptive Pest Control
Thank you for sharing this with us, Ereny. We understand why unexpected charges would be concerning, especially when they don’t align with what you understood from your service agreement. We really appreciate you bringing this to our attention.<br><br>To ensure we’re reviewing the correct account details and billing history, please contact socialmedia@goaptive.com with your service address and any additional context you’re comfortable sharing. That will allow us to take a closer look and provide clarity around the charges. We're here to help!<br><br>-Alexis
Horrible took $500 for a year without providing any service. We called them, but they didn’t even bother to give us a refund. They charged us for a service that they didn’t even perform. Please avoid using this company. Find a different one.
Response from Aptive Pest Control
Hi Steven,<br><br>We’re very concerned to hear about your experience and take matters like this very seriously. At Aptive, we strive to provide reliable, accurate service and clear communication, and we apologize for the frustration this situation has caused. We would like the opportunity to review your account and address your concerns directly. Please contact us at socialmedia@goaptive.com so we can investigate, clarify what occurred, and work toward a resolution. We truly value all of our customers and want to ensure your concerns are fully addressed.<br><br>-Jasmine
This company provides the worst customer service provided by rude individuals who are not truthful. There are several overseas call centers that give you the runaround and transfer you from place to place. I am currently trying to cancel my service and having trouble doing that I advise you strongly not to do business with this company. I feel so strongly. I’m going to find other places to post this information so that other unsuspecting individuals don’t receive the poor service and the rude Customer Service that I have experienced.
Response from Aptive Pest Control
We’re so sorry to hear about your experience and understand how frustrating this has been, Jim. We take feedback like this seriously, as it helps us better understand where communication may be breaking down. We’d appreciate the opportunity to review your situation and provide clarity around your account and cancellation request. If you’re willing, please contact socialmedia@goaptive.com with your service address and any additional details you’d like to share, and our team will take a thoughtful look into this. We're here to help!<br><br>-Alexis
Terrible customer service they don’t show up on time and they do little as they can and then send you some bs pictures saying they are done! When you complain, they say fine. We can just cancel your contract and charge you $200 without you agreeing.Do not waste your money!
Response from Aptive Pest Control
Thank you for sharing your feedback with us, Brandon. It's incredibly disheartening to hear about your experience and the frustration it has caused. We strive to provide timely and effective service, and it seems we fell short in your case. We would like to look into this matter further to understand what went wrong and how we can make it right. <br><br>Please feel free to reach out to socialmedia@goaptive.com with your service address so we can address your concerns directly. Your satisfaction is important to us, and we appreciate the opportunity to improve our services.<br><br>-Alexis
Careless technician sprayed my Vivint cameras - Have video proof. If you have expensive outdoor equipment, do NOT let Aptive near your house. During my last service, the technician was completely careless and sprayed commercial-grade pesticide directly onto the lenses and housings of my outdoor Vivint security cameras. I have the video footage saved from the camera showing him spraying it, along with photos of the residue left behind. Anyone who works with electronics knows this is a massive mistake. Vivint explicitly warns against this because the chemicals in bug spray (like DEET and other solvents) eat through plastic and strip the delicate protective coatings off camera lenses. Thanks to their "service," my camera warranties are likely voided, and I’m risking permanent foggy lenses because the technician wasn't careful enough to avoid my property. When you hire a professional service, you expect them to have the training to not hose down electronics with chemicals. Complete negligence.
Response from Aptive Pest Control
We take situations like this very seriously and want to make sure it is addressed appropriately, Jalen. Please reach out to us at socialmedia@goaptive.com with your service address, any photos or video documentation you have, and additional details about the visit. Our team will review your account and follow up directly to address your concerns. We appreciate you bringing this to our attention and hope to hear from you soon!<br><br>-Alexis
I don’t like approve because they tell you when they are coming to spray and if it’s not a good date for you they tell you to reschedule. You go to the page to reschedule and there is NOTHING available. Then you try to find a way to reach them to inform them you won’t be home and there is no way to reach them. I wish I had never left Orkin!!
Response from Aptive Pest Control
Thank you for sharing your concerns with us, Julie Witt. We understand how frustrating this experience has been and would like the chance to review it in detail to see how we can help. Please reach out to socialmedia@goaptive.com with your service address so our team can follow up directly. We hope to hear from you soon!<br><br>-Alexis
Overall I am very displeased with our service from Aptive. Our first appointment no one ever showed and then no one ever communicated with us why. The appointment was just rescheduled. I would have expected someone to call and apologize because we had set aside our whole day to be present. Then the second appointment the communication was very poor. I was not updated on ETA. Tech was late. Over the phone I had expressed that I wanted the inside treated. When my husband met him outside, tech confirmed only treating the outside. My husband had asked him to check in with us before he left just in case there as something we thought of that needed treatment. Tech left without checking in. I am going to be looking for other bug services. We will maintain our contract until that is in place or unless our service improves. I have never been more displeased with any service than I have Aptive.
I asked them to CALL me to let me know when they were coming to my home - they never called! They did not spray the inside of my house - they said they knocked and rang the doorbell but no one answered - I was at home the whole time - the doorbell never rang and my dog would have barked if someone knocked! This is the 3rd time this has happened!!! Their service gets an F+ on following customer care and service!!
Response from Aptive Pest Control
Thank you for sharing your feedback with us, Anthony. We’d like the opportunity to review your concerns in more detail and ensure your service is properly addressed. Please email us at socialmedia@goaptive.com with your service address so our team can help. We’re here for you!<br><br>-Alexis
Originally gave them 5 stars when they first came out. They did a great job after the door to door sales man was here. Then we found out they lied about the monthly payments and told us we were locked in for a year. They still havent been back to spray because they canceled the appointment the day of. I would NOT recommend. They seemed great but don't trust what they say. I should have read the contract closer. Lesson learned
Response from Aptive Pest Control
Thank you for sharing your feedback with us, Amy. We take all concerns seriously and want to ensure every account is reviewed. Please reach out to us at socialmedia@goaptive.com with your service address and any additional details so we can follow up directly. We are here to help!<br><br>-Alexis
If I could give zero stars I would! I’ve been with this company for a year and twice I’ve had to call in because they were not doing the job promised to me. They were suppose to inspect the inside and outside of my home and help clear all pest and spider webs. I still have bugs crawling everywhere as if the situation has gotten worse, and spiderwebs are still all around my home. I’ve killed at least 5 spiders since spring and summer is just starting! On top of that, today with the last inspection they charge me for a service I clearly did not receive! The guy never showed up to my home but lied like he did and I was charged $109 for it. Then once I asked for a refund and a cancellation they told me that they had to have a card on file to refund me my money, but I never removed the card. The rep then told me that if I even mention the words wanting a cancellation they automatically remove the card and I would have to add the card back to get my refund….as if they can’t automatically see which card was charged and just click “refund customer”. I highly advise anyone to stay far away from this company as possible, because they will waste your time and money! Do not sign that contract because if you cancel early they will charge you a $200 fee! This was the worse mistake I ever made.
Contact Information
Phone
+1901-582-8572Address
109 Space Park S Dr, Nashville, TN 37211
Website
aptivepestcontrol.comHours
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