About this provider in Nashville
EcoShield Pest Solutions offers reliable, eco-friendly pest control for homes and businesses in Nashville, Tennessee. Our services include Termite Control, Mosquito Control, Bed Bug Treatments, Rodent Control, and more all using treatments safe for your family and pets. Our licensed technicians provide custom plans…
Rating breakdown from customer reviews
4.9
5,374 reviews
Customer reviews for EcoShield Pest Solutions
Gary Floyd
Satisfied so far, believing that our problems are solved. No complaints so far.
Dalisay H
Awesome job and friendly. Thanks for being there for us.
Provider response
Hi Dalisay,<br><br>Thank you for your feedback! We're glad to hear that our technician provided friendly service and met your expectations. <br><br>Customer Feedback Team
m carter
James was very thorough, took time to understand our needs and exceeded our expectations. Thank you James!
Amy Stewart
Ian was very courteous, professional and on time.
James ND
Ian was great
Jake Emmerick
Ian did a wonderful job cleaning up a hornets nest
Erin Kline
Thank you Ian for taking great care of my home and making my home pest free, like you always do.
Yasmin Quintana
Ian was super helpful and friendly! We would love to have him back.
Nikki Bradley
James has been out to service our yard and home at least three times now. He is kind and courteous and our kids and animals love him! Great guy, gets the job done in a timely fashion, and always greets and leaves with a smile.
Provider response
Hi Nikki, thank you so much for the wonderful review! We're glad to hear James consistently gives your family great service with a smile.<br><br>— Jay A.
MK Luxury Travel
Wes went above and beyond by cleaning any webs etc on the outside.
COLLIN HENDERSON
Seth rocks!
Rich Martish
Thomas did an excellent job. He was very thorough and professional. I thank you for a job well done.
Adam Lomartire
Wesley L. Did a great job today during our quarterly inspection and service. He was knowledgable, informative, and spent plenty of time getting rid of those high up cobwebs. We are critter free thanks to Ecoshield.
Kent Gardner
Allante is a nice guy and did a good job spraying
David Stone
Westley did an excellent job treating our home for pests and clearing out the spider webs he found. He was friendly, professional and efficient and an excellent representative of the company. David S.
Katherine Frensley
Ian provided great and precise service. Communicated well and was efficient in spraying and getting rid of unwanted visitors.
Shannon Hohman
Worst service I have ever used. So expensive. Had to call multiple times to cancel my account and they never had any recollection of my account being cancelled. Do not sign up for this service!
Provider response
Hi Shannon, thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced while trying to cancel your account. That’s never the impression we want to leave, and we understand how important clear communication is. We weren’t able to locate an account under this name, and we’d appreciate the opportunity to look into this further. Please reach out to us at customerfeedback@theshieldco.com so we can assist you directly. Thank you again for bringing this to our attention — we value the chance to make things right.<br><br>Jay A.
Alex Quattlebaum
While the services are strong. They are very difficult when it comes to the "contract" The sales rep gives you incorrect information related to a cancellation fee and then no response. This is a consistent issue with the company according to their file on the BBB. I must say, I have never written a bad review for anyone. I only write positive reviews, but the lack of transparency by this company has brought me a clear indication to share. The sales people are extremely push to get you to sign but do not follow up on promises. Bad business.
Provider response
Hi Alex, thank you for sharing your feedback. We want every customer to feel fully informed and supported throughout the signup and service process, and I’m sorry to hear about the concerns you experienced. Please reach out to us at customerfeedback@theshieldco.com so we can look into this further and assist you directly.<br><br>Jay A.
Heather Kalb
Not only do they relentlessly knock on your door after repeatedly asking them not to open the gate and let the dogs out. They will then relentlessly pressure you until you "sign" I SIGNED NOTHING. They had us switch to their services and during that time our house was infested with roaches that we are still trying to get rid of with a reputable company and they still charge me $250 for canceling a "contract". I signed nothing. Beware of these scammers
Provider response
Hi Heather, thank you for sharing your feedback.<br><br>We’re sorry to hear about your experience and appreciate the opportunity to clarify. At EcoShield, we aim to provide thorough and effective service, and our technicians are trained and experienced to deliver the best possible results. Our records show that your account was opened with an initial service completed on August 1, 2025. It’s not uncommon to see increased pest activity shortly after this first visit, as the treatment targets hidden areas and disrupts pest nesting sites.<br><br>The next scheduled service—targeting the egg cycle—was set for September 5, 2025, but did not occur due to the account being canceled prematurely. As part of our 3-step signup process, all customers review the agreement verbally, receive a copy via email, and confirm via text. The early termination fee of $250 was applied based on this agreement.<br><br>However, as a goodwill gesture, we’ve waived the early termination fee and your account is now closed with no remaining balance. While we regret that you chose to cancel, we respect your decision and sincerely wish you the best moving forward.<br><br>If you have any further questions or need assistance, we’re here to help.<br><br>Jay A.
J Howard Jared
Buyer Beware. I was working in my front yard when an Ecoshield salesperson entered my yard and told me that they work with my neighbor and that the neighbor suggested they speak with me about treating my property. I was open to it, and I fell for the story about them working with my neighbor. In reality, they were just canvasing the neighborhood using this scheme to gain trust. They came to treat my property, which was supposed to be done both inside and outside. The technician did not offer to treat inside and did a poor job of treating the outside, and numerous cobwebs were left around my property, including no treatment to the garage. I called to complain, and they sent out another technician, who was supposed to be a manager. This technician told me that the first technician should have also treated the inside. This second technician, after hearing my complaints about the first technician, treated my property, including the inside. He did an equally poor job on the outside and again left numerous cobwebs on the buildings. I called and canceled the service, as it is not worth $159 a treatment. They then tried to charge me $250 for canceling their inept service, which I refused to pay. They then sent the account to collections, but used my wife's name for collections, as her credit card was used for the payment. My name is on the agreement, so now we have to go to court to contest this and prevent their unethical practices from impacting the credit of someone who didn't even contract the service. I spoke to several people at the company, and these people are the worst. Do not use Ecoshield for anything. They will not only rip you off, they will try to harm your credit if you don't continue paying for them to do substandard work.
Provider response
Hi Jared, thank you for sharing your feedback.<br><br>We’re very sorry to hear about your experience and understand how frustrating this situation must be. We take concerns like yours seriously and want to make sure every customer receives the quality service they expect. While we couldn’t locate an account under your name, we’d like to look into this further and help resolve it. Please reach out to us at **customerfeedback@theshieldco.com** with your account details so we can investigate and assist you directly.<br><br>We’re committed to delivering pest-free results and appreciate the opportunity to make things right.<br><br>Jay A.
Magan Mann
Ecoshield sales man lied to my husband saying I wanted the service which was a lie also told him we could cancel at anytime with no problem which was also a lie cost $200 something to cancel. This is ridiculous! Yall need to tell the sales people no means no and to not be lying to folks.
Provider response
Hi Magan, thank you for sharing your feedback.<br><br>We’re sorry to hear this has been frustrating. We understand how important it is to feel confident in the information provided during signup. Our process includes a verbal review, a digital agreement sent to your email, and a final confirmation via text to help ensure everything is clear—including details about the early termination fee.<br><br>We’d appreciate the opportunity to review your account and address your concerns directly. Please email us at **customerfeedback@theshieldco.com** so we can help.<br><br>Thank you again for bringing this to our attention.<br><br>Jhay G.
AzzenWazHere
Joy was a pleasure to speak with and helped me find a solution to my problem in a speeedy fashion. But this company was very predatory. The reviews are high because when you call them to cancel the contract they sneak onto you, the call representative asks you to fill a google review while you wait. Very very shady practices!
Provider response
Hi AzzenWazHere, thank you for sharing your feedback.<br><br>We’re glad to hear Joy was helpful and responsive, she’s a valued member of our team. That said, we’re sorry to hear that your overall experience felt pressured or unclear. We strive to make every interaction respectful and transparent, especially when it comes to contracts and reviews.<br><br>Please email us at customerfeedback@theshieldco.com so we can review your account and address any concerns directly.<br><br>We appreciate your time and the opportunity to improve.<br><br>— Via I.
Ryan Hayes
SHADY SOLICITORS!!! Rang our door bell and proceeded to lean on our home and take photos while out of town. I’m on the cities “no solicitation” list. I’ve emailed them as requested, they replied that the local branch manager would be notified and that is all I heard from EcoShield.
Provider response
Hi Ryan, thank you for sharing your feedback.<br><br>I’m sorry to hear about your experience—it’s completely understandable that this situation would be concerning, especially while you were out of town. We want to ensure all interactions with our team are respectful and professional.<br><br>Please email us at **customerfeedback@theshieldco.com** with any additional details you may have, such as the date, time, and location of the visit. We’d also be happy to add your address to our internal Do-Not-Contact list.<br><br>We appreciate the opportunity to make this right. <br>—Jhay G.
Maggie McGee
Tyler came by today for my service. He was very helpful and answered all my questions. I appreciate his professionalism and how thorough he was. ***Edit*** The folks I worked with in person were all nice, but the company is not transparent with pricing. When I called to cancel my service it was hard to make contact with anyone, which surprised me given how accessible they seemed to be initially. If/when I need this service again I’ll look for another company. Also, the technician asks for a review immediately after service which was always pleasant. I recommend digging deeper than google reviews to get an honest impression of this company.
Provider response
Hi Maggie,<br><br>Thank you for your feedback. We're glad to hear that Tyler was helpful and professional during your service. We take customer transparency seriously and encourage you to reach out to us directly at customerfeedback@theshieldco.com with the phone number associated with your account, so we can address any concerns regarding pricing and communication.<br><br>We value your input and hope to have the opportunity to assist you again in the future.<br><br>Best regards,<br>Jhay G.
Sibyl Reagan
Used to be really happy with EcoShield but I’m looking for a new company. Asked our tech to check our mosquito bucket last week and just went out to find it in several pieces. Not happy being charged for something that’s not being done. Update: after calls with several reps we were able to cancel the account. They claim this mosquito service was done on 10/21. These buckets are empty and should be full of mosquito treatment. I sent video of their employee hanging around his truck and eventually spraying something on our trees, then filling the sprayer with his water hose. They take no responsibility for this. Stay away.
Provider response
Hi Sibyl,<br><br>We understand your frustration and appreciate you bringing this to our attention. At Ecoshield, our goal is to provide effective and lasting pest control solutions. Under our 100% Service Guarantee, we offer complimentary touch-up visits to address any ongoing concerns between regular treatments. Please contact us at customerfeedback@theshieldco.com so we can take immediate action and ensure your home is pest-free." <br><br>Customer Feedback Team
Will Casey
I can understand an individual wanting to make living I can respect that however. What I cannot appreciate nor tolerate is somebody disrespting my property I have no trespassing signs posted and a no soliciting sign posted on my door. So my question is why should I give a company like Ecoshield by business when they will not respect my property nor my no trespassing signs not my no soliciting signs????
Provider response
Hi Will, <br><br>We appreciate your input and take your feedback seriously. At Ecoshield, we aim to engage with the community in a respectful manner. If you encountered an issue with our team’s visit, please contact us at customerfeedback@theshieldco.com so we can review the situation and ensure your concerns are properly addressed.<br><br>Customer Feedback Team
Melody Carmichael
I came home to find them on my property. They had sprayed my lawn even though I’m not a customer. Service tech was in my drive. Was asked to move so I could get into my garage. As he exited my drive he hit and broke my cap on my entrance. Took down information and spoke with Andrew in Nashville office numerous times. He set up two appointments with me after I called numerous times for someone to come fix it and they never showed. He and the company are now ghosting us. I call almost daily and get their call center in India and then get told no one is in the office to transfer to.
Provider response
Hi Melody, please contact me directly at complaints@theshieldco.com with pictures and details of the incident. We promise to get this resolved for you as soon as possible.
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