Provider profile

Pointe Pest Control

5 stars from 270 customer reviews · 1501 McDaniel Dr Suite 7, West Chester, PA 19380

  • 5 out of 5 stars
  • 270 customer reviews
  • West Chester, Pennsylvania
  • Open 6 days/week
5
Rating
270
Reviews
Yes
Claimed
Yes
Website

About this provider in West Chester

"Pointe Pest Control is your premier pest control provider in Eastern Pennsylvania and New Jersey. At Pointe we strive for the absolute BEST CUSTOMER CARE in the industry. We are committed to providing you with the service and satisfaction that you can only get from a family-owned company. Just as we serve you our…

Rating breakdown from customer reviews

5

270 reviews

5
155
4
2
3
0
2
0
1
1

Customer reviews for Pointe Pest Control

CL

carole lombardo

7d ago

Jimmy is great. Knowledgable and accommodating. I have no issues with this service. I also have no pests 😊

KL

Ken Lin

10d ago

Explained everything I needed to know

Provider response

Thank you for the great feedback. We’re glad our service is helping maintain a pest-free home. We appreciate you allowing us to serve you and are always here if you need us.

DP

Debi Pisan

14d ago

Jimmy is so pleasant and polite. Always nice to see him.

Provider response

Thank you for the kind words. We’re grateful for the chance to protect your home and provide dependable service. If you ever have questions or need assistance, we’re here to help.

K

K9Burkeholder

14d ago

Jimmy, the awesome person goes all beyond what he needs to do has been taking care of my property. I have never had any problems with rodents bugs or anything in that nature. I would highly recommend asking for Jimmy

Provider response

K9Burkeholder, thank you for the glowing recommendation! We are thrilled to hear how Jimmy’s dedicated work keeps your property completely free of pests and brings you ongoing peace of mind. We truly appreciate your business and trusting us to care for your home, and remember we are always just a call away!

RK

Ryann Knight

17d ago

Very well, detailed and communication. Took care of all the service services request requested.

Provider response

Ryann, thank you for sharing your experience! We’re thrilled to hear that our clear communication and detailed service gave you total confidence that your home is fully taken care of. We truly appreciate your business and are always here if you ever need a hand!

KT

Kenneth Tonge

19d ago

Pointe Pest has been providing insect control service to us for several years. They have always been very knowledgeable, professional, responsive, and very personable. Once again they did a very thorough job. Jimmy has always done a good job for us. Always good to see him.

Provider response

Kenneth, thank you for sharing your long-term experience with us! It’s fantastic to know that Jimmy’s thorough work and friendly service give you complete peace of mind regarding your property. Thank you for trusting us with your home year after year, and don't hesitate to reach out whenever we can help you next!

JL

James Leyden

21d ago

Today I met a trainer and trainee, Pierre and Eli. Both were gentleman and Pierre was very informative. Thanks

Provider response

James, thank you for taking the time to leave a review! We love hearing that Pierre and Eli made a great impression while helping maintain a comfortable, pest-free environment for your house. We sincerely value your business and are always right here whenever you need a hand!

WH

William Hill

21d ago

Sincere always does an excellent always on point!! job. Thank you. Billy

Provider response

Billy, thank you so much for the 5-star review! We're thrilled to hear that Sincere consistently delivers excellent service and keeps your home fully protected against unwanted pests. We truly appreciate your continued business, and please remember we are always just a call away if you ever need anything!

MF

Mario Ferroni

27d ago

Excellent service !

Provider response

We appreciate the positive response. Our focus is on dependable protection and great service for your home. Thank you for choosing us—we’re always here when you need support.

MB

Matt Barcus

29d ago

Friendly, personable, on time, quality service / value!

Provider response

Thank you for the great feedback! We’re proud to help keep your home comfortable and pest-free. We appreciate your trust and are always happy to help if you need anything.

SC

Scott Cook-Sather

1mo ago

Keair, our service technician, is a wonderful person who has come to know our property well. As we have asked, he incorporates eco-friendly strategies as much as possible.

Provider response

Scott, thank you for sharing your experience with us! Hearing that Keair provides thoughtful, tailored care that aligns with your preferences to keep your home protected and comfortable truly makes our day. Thank you for choosing us to care for your space—we are always here to help whenever you need your next service!

LV

Linda Volgraf

1mo ago

If there is ever a problem, they come out quickly and handle the situation to your satisfaction. Any technician I have dealt with has been courteous and informative about what was scheduled to be done. Always ring the doorbell upon arrival and asks if there are any problems. The visit is always announced by text a few days beforehand so you can let them know whatever area you would like focused on in case you are not home.

Provider response

Linda, thank you for sharing your experience! We're so glad our clear communication, courteous technicians, and quick response times give you total peace of mind knowing your home is well-protected. We truly appreciate your business and allowing us to serve you, and remember that we are always just a call away whenever you need us!

JR

Jim Rosenbaum

1mo ago

Keair was professional and went beyond my expectations as he serviced multiple areas on my property. I strongly recommend.

Provider response

Jim, thank you for the wonderful feedback! We love hearing that Keair's dedicated work left your property in great shape and fully shielded against unwanted pests. We sincerely appreciate your business and your trust in our team, so never hesitate to reach out if you ever need anything at all!

RM

Raphael Mac Williams

1mo ago

Tony from pointe pest control did an excellent job is treating my home and property. He offered to come back in a few days if the ants returned. Highly recommended!

Provider response

Raphael , thank you for the fantastic feedback! We love knowing that Tony's thorough work and reliable support left your property well-protected against unwanted intruders. We sincerely appreciate your business and your trust in our team, so never hesitate to reach out if you need anything at all!

CK

Carol Kalman

1mo ago

Satisfied customer of Pointe Pest Control. Their technicians are the best! Technician Jimmy Johnson always does an excellent job!

Provider response

Carol, thank you for being such a valued customer! We love hearing that Jimmy's dedicated work keeps your space running smoothly and pest-free year-round. We sincerely appreciate your continued support and partnership—never hesitate to reach out if you ever need anything at all!

PT

Peter Thompson

1mo ago

Always an excellent service with Chris.

Provider response

Thank you for taking the time to leave a review. We’re happy to help protect your home and provide peace of mind. We appreciate your business and are always available if you need assistance.

GM

Gail Matthews

1mo ago

Very professional and on time. Answers any questions and is helpful.

Provider response

Thank you for your positive feedback, Gail! We're glad to hear that you found our team professional and helpful. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again!

F-

Free- -man

1mo ago

A great job and took less than a half hour! Didn’t even need the suit. 4 stars because very expensive. Appreciate the prompt and friendly service.

Provider response

Free-, thank you so much for taking the time to leave this review. It is wonderful to hear that our technician provided a quick, hassle-free treatment to maintain a comfortable environment for your home. We are deeply grateful for your support, and should any other pest concerns arise, we are always here to help.

MI

Marjorie I

1mo ago

Thank you! Mr. Keair was professional and efficient. He called to announce his arrival time and spent time treating the house (not rushed). He provided a good summary of his observations and what to expect once the weather changes. This was our quarterly treatment.

Provider response

Marjorie, thank you so much for taking the time to share your fantastic experience! We're thrilled that Mr. Keair's professional, unhurried approach and clear summary gave you complete peace of mind during your quarterly treatment. We truly appreciate your business and your trust in us to keep your home protected, and please remember we are always just a call away whenever you need us!

SC

Steve Chesser

1mo ago

The technician is a very friendly and helpful guy. I spoke with him just before our treatment because of my concern for the upcoming rain. He assured me that as long as the treatment was completed by the time the rain started we should be fine. Just a very straightforward and friendly guy.

Provider response

Steve , thank you so much for taking the time to leave this great review! It is fantastic to know that our technician could address your concerns about the rain in a straightforward, reassuring manner to ensure your property remains a comfortable, pest-free environment. Thank you for allowing us the privilege of serving you, and please never hesitate to reach out if we can help you with anything else!

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