Mosquito Shield of Southeastern Pa
Verified1125 West Chester Pike, West Chester, PA 19382
Open 5 days/week
About Mosquito Shield of Southeastern Pa
Welcome to Mosquito Shield of Southeastern Pennsylvania. Mosquito Shield is setting the industry standard for mosquito and tick control by utilizing a proprietary blend of natural oils, select control products and a flexible spraying schedule that maximizes effectiveness. The company was founded in 2001 in direct response to the absence of an effective and affordable mosquito barrier spray. The company developed a patent pending barrier spray that when started in the early spring would last for weeks and grow in strength as the season progressed.
Rating Breakdown
4.8
★★★★★270 reviews
Customer Reviews (28)
I'm very happy with my services...Mickal serviced my property 3 days before an outdoor family function and it rained. I am happy to say no one complained about any mosquitoes. This is our 3rd year with Mosquito Shield and we look forward to having the service next year.
They’ve changed for the WORST. New staff, new management disastrous results. I have had so many problems dealing with them now. They forgot to put me on schedule for an event spray. They showed up on the day of my event to spray but it simply wasn’t enough time for the treatment to be effective and my guest were bitten by mosquitoes!! And whoever serviced my yard, placed a lawn sign in front of my house without our authorization. My husband didn’t see the sign and he tripped and fell over it!! I’ve dealt with plenty of contractors and they have always asked for permission to place any kind of advertising signage on private property. What they did is ILLEGAL. And it caused my husband bodily harm. When I spoke to one of the supervisors about it, she laughed! Then tried to justify that placing lawn signs helps them with advertising. Um ok, but again not if it’s done without proper authorization. No one from this awful company has reached out to us or has even refunded my money. I’ve been calling them. Do not hire them for your lawn needs, they are way different now, in the worst possible way imaginable.
Response from Mosquito Shield of Southeastern Pa
Tahra, we are very sorry for your negative experience. Due to an unexpected illness we were not able to perform your service as planned, the day before your event. Typically we like to visit 24-48 hours prior so that we have a buffer day in case of rain, but normally a service performed on the same day of the event, as yours was, provides the same excellent results that we expect to provide. Our sincere apologies that this was not the case for you! When we spoke, I believe 3 times, we did offer to make things right for you with a full reimbursement, which we did. We also offered another future event spray entirely free. Our management and personal have not changed from previous years. Regrettably your experience was not optimal but we always have and always will do our very best to make things right for our valued customers.
We have been customers for, several, over 5 years on one property and over 2 years on another property. Starting last year they changed the formula(my opinion) or diluted it and it simply stopped working, mosquitos would appear within days. Yes they came back amd provided the complimentary service but what is the point if it's worthless. Previously it would hold mosquitos off even after heavy rains. Last two years even if the week is dry mosquitos are here...
Response from Mosquito Shield of Southeastern Pa
Alek, we do appreciate your feedback, especially as a valued customer of several years, we are disappointed to learn of your experience. The vast majority of our customers have actually reported the best results that we have had in over 20 years of service. If this is not happening there is always a reason, we would have loved an opportunity to do a professional reassessment to determine the cause, which is some cases may be a hidden source of water in a not necessarily obvious area. If you change your mind and would like us to come out and do that free of charge please do let us know, we would be happy to.
We have been happy customers for several years now. Nick is our technician. Very friendly and courteous. We don't get mosquito bites on the deck!
Had a glitch with service but owner stood behind it
Response from Mosquito Shield of Southeastern Pa
Thanks so much for sharing your experience. Our goal is to provide the best possible service experience.
On a recent visit by Mickal from Mosquito Shield, he encountered a rather strange situation. While turning over trash cans to remove standing water he found two possums who apparently drown in the can. It was beyond gross. Going way above his responsibilities Mickal safely removed the dead rodents for me. As a widow with no one readily available to help me with this situation I was beyond thankful. This says so much about the level of customer service this young man provided. Kudos to Mickal!
Response from Mosquito Shield of Southeastern Pa
Thank you Carol, we are very proud to have Mickal as a senior employee and glad he was able to help with this one!<br>
Works great
Response from Mosquito Shield of Southeastern Pa
Jeffrey thanks very much for sharing your experience, appreciate the good review!
Excellent service! We have used Mosquito Shield for many years. The treatments are highly effective and the customer service is fantastic!
Response from Mosquito Shield of Southeastern Pa
Thanks very Mitch for sharing your experience Mitch, we look forward to servicing your property again in a few months!
Response from Mosquito Shield of Southeastern Pa
Thank you so much for the five starts Peter, we appreciate it!
Great service technicians who care about their customers. We have used MS for 6 years and have enjoyed mosquito free nights in our yard and patio. I would recommend MS to any family to insure the safety of your family/children and to insure a pain free evenings.
Response from Mosquito Shield of Southeastern Pa
Thank you Thomas, we very much appreciate you sharing your experience and greatly value you as a long time customer.
Mosquito Shield of Southeastern PA in West Chester has genuinely elevated my summer experience. The management and office staff consistently display exceptional courtesy and prompt responsiveness, making every interaction a breeze. Their technicians deserve a special mention - not only are they thorough in their work, but they also display utmost respect for my property, ensuring everything is left just as they found it. Investing in their service has been the best money I've spent all summer, providing peace of mind and comfort. Their commitment to quality and customer satisfaction has secured my loyalty. I am proud to be a repeat customer for life. Highly recommend!
Response from Mosquito Shield of Southeastern Pa
Thank you so much Graham for the recommendation!
I appreciate the communication and timeliness of the applications.
This is our 6th year with the mosquito service and 3rd year with the tick service. Could not do without it!!! It’s the greatest thing ever! We see zero ticks or mosquitos. We had a very small property and now a 1/2 acre and still works amazing!
We have been using them for a few years, good control of mosquitoes.!
I've complained to MS on a couple of occasions regarding the lack of service to my property. My neighbor has also. The tech has breezed through in less than five minutes. The service is effective when properly applied but it's hit or miss based on the technician applying it. If they get more consistent it'll improve.
Extremely disappointed in this company. I specifically requested an all-natural spray because of my family's sensitivity to chemicals and the organic vegetable garden we have in the backyard, and they ended up spraying the entire property with chemicals which are harmful to bees and vegetables!!!! I spent so much of my time building an organic garden, purchasing expensive organic materials for it, and I am beyond frusterated that this company messed up the order and sprayed chemicals that I specifically requested that they not use.
Response from Mosquito Shield of Southeastern Pa
Vivian, our sincere apologies for the miscommunication with your order. We do offer two formulations, both include our organic blend of natural oils, one adds a small amount of control ingredient to that blend. Our representative must have misunderstood your request for the former. However please be reassured, we do not treat vegetable gardens at all, and we do not have any issues with bees with either formulation. Again, our apologies for misunderstanding your request.
These guys just came and sprayed poison all over my yard. They were supposed to spray my neighbors, not me. They seem very sloppy and were not nice when I pointed out their mistake. Stay away from these guys
Very shady, not communicative, available then not available. Stay away from this place.
Website does not list the actual chemicals used, doesn’t say if it also kills helpful bees, and has no way of preventing the spray from going into neighbors property.
There are multiple times where I have asked the people on site to avoid my property line. My neighbor has even instructed them to do so after we talked about my desire to keep my yard (and my lungs) neurotoxin free... and to feel secure that children can safely use our yard. Back again today and they are spraying my new plantings that we deliberately placed well on our side of the property line. I know most Americans love the emotion I am feeling right now, but I honestly despise having to feel litigious. I strongly recommend against this company.
Their employees give you conflicting facts. 1st we signed up for the all natural spray but when the guy got here that was not what we were receiving, but he assured me that it would be safe for my bunny whom lives outside so we stuck with it. He explained to me about the chemical that they use, and that it is the same as the miskito treatment but they come out more frequently for mosquitoes. He gave me the option to upgrade to the mosquitoes package if i enjoyed being mosquitoes free. I was told they would come out about once a month. It was 2 and a 1/2 months before we saw them for their 2nd treatment and when I asked why he said that they were backed up because of the rain. So I gave them a call. The gentleman told me it could last up to 60 days so they would come out every 45 days. Except they came out once in the summer and it was 2.5 months before we saw them again; thats more than 60 days. By that time it wasn't tick season and it wasn't important anymore. The gentleman tried to convince me that ticks were active in the winter. They are not and I did not pay to have my lawn treated in the winter. So basically I wasted my money. Next year we will definitly go with a different company and I would suggest the save for all my friends and family members that are trying to protect their kids and pets from pests.
Contact Information
Phone
+1484-246-9640Address
1125 West Chester Pike, West Chester, PA 19382
Website
moshield.comHours
Services
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