About this provider in Columbus
Residential and commercial pest control in Columbus, Ohio and surrounding areas. We offer integrated pest management for bed bugs, termites, mosquitoes, cockroaches, wildlife removal, stinging insects, rodents, and ants.
Rating breakdown from customer reviews
4.5
74 reviews
Customer reviews for Rose Pest Solutions Columbus
Truth Seeker
The technicians are friendly and courteous. They are very respectful of my property and tried to take care of my pest problems
Provider response
Thank you so much for your kind review! We're delighted to hear that you're happy with our service and that Adam was able to keep your home secure from unwanted pests.
Brandon Bear
Friendly, explained everything that she was doing and what needed to be done. I would recommend her to friends and family.
Provider response
Thank you for your kind words, Brandon! We're delighted to hear that you had a positive experience and found our staff friendly and informative. Recommendations mean a lot to us, and we appreciate you sharing your experience with others.
Ephraim Washington Laidley Jr
Excellent service with great techs that care. I’ll never use the bigger commercial brands again.
Provider response
Thank you for the fantastic review! We're delighted to hear you had such a positive experience with our team. Our technicians truly care about providing the best service possible. Your support means a lot to us!
Sue Webber
Thomas always does a great job for us. He arrives on time, is very courteous and is knowledgeable and professional.
Provider response
Thank you for your wonderful review, Sue! It’s great to hear that Thomas has consistently provided you with excellent service. His professionalism and courtesy make a big difference, and we appreciate you taking the time to share your experience.
Cindy Yorio
Rose Pest Control is a great company. Adam is always professional and have awesome attention to detail.
Provider response
Thank you for your kind words, Cindy! We're delighted to hear that you had a positive experience with us. It's fantastic to know that Adam's professionalism and attention to detail stood out during your service. We appreciate your feedback!
Justin Johnson
Michael does an awesome job for us. He is very informative about what he is seeing in the area. Great Job Michael!!!
Provider response
Thank you for the fantastic review! It’s wonderful to hear that Michael provided you with such informative service. We appreciate your kind words and will be sure to pass them along to him. Your satisfaction means a lot to us!
Rocky Nutter
Melanie performed our canine inspection and we are very satisfied with her service.
Provider response
Thank you so much for your kind words, Rocky! We are thrilled that you found our services effective and that Rosalee is a friendly and efficient technician. We're glad to have you as a client and look forward to continuing to protect your home from pests.
javan wilkins
The service from Adam was great.
Provider response
Thank you for the 5-star rating! We appreciate your support and look forward to continuing to provide great service.
Linda Klayman
Mike always does a great job. He’s very knowledgeable and shares that information in a very understandable way plus he’s always thorough when treating my home.
Provider response
Thank you for your kind words, Linda! It’s wonderful to hear that Mike has made such a positive impact with his thoroughness and knowledge. We appreciate you taking the time to share your experience!
Wes Van Autreve
Tom is great to work with. He’s always professional, communicative, and cognizant of my time.
Provider response
Thank you for the fantastic feedback! We're delighted to hear about your positive experience with Tom. His professionalism and communication are truly valued, and we appreciate your recognition of his efforts. Your satisfaction is important to us!
Susan Fetchero
Great to work with. Kept me informed and are going to check back to be sure the problem was corrected
Provider response
Thank you for your wonderful review! We're so glad to hear that you found our team easy to work with and appreciated the communication throughout the process. It's great to know that we could keep you informed while ensuring the issue is resolved. Your satisfaction means a lot to us!
Michael Stene
Our tech was extremely knowledgeable, professional, and pleasant to chat with
Provider response
Thank you for sharing your experience! It’s wonderful to hear that our technician made a positive impression with their knowledge and professionalism. We appreciate your feedback and are glad you enjoyed the interaction.
Laura Schumm
Melanie (and her fabulous dog, Bugs) has now come out twice to inspect our home. She is friendly, reassuring and thorough. I recommend Melanie to anyone who has concerns about bed bugs!
Provider response
Thank you for your kind words, Laura! We're delighted to hear that Melanie and Bugs provided you with a thorough and reassuring inspection. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience!
Kevin Z
We've been using Rose Pest Solutions for our pest control needs, and we couldn’t be happier! They’re always on time, thorough, and incredibly professional. A special shout-out to Rosaley — she’s absolutely fantastic! She takes the time to explain everything, listens to our concerns, and makes sure the job is done right. You can tell she genuinely cares about her work and her customers. Highly recommend this company, especially if you get Rosaley on your route!
Provider response
Thank you for your wonderful review, Kevin! We're delighted to hear that you’ve had such a positive experience with us. Rosaley truly exemplifies the dedication we strive for, and we’re glad to know her efforts made a difference for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts!
OMAR
Jersey did an excellent job with the pest control service. I feel completely secure and reassured in my home now. Their professionalism and attention to detail really stood out. Highly recommended!
Provider response
Thank you for your kind words, Omar! We're delighted to hear that Jersey provided excellent service and made you feel secure in your home. Thanks for recommending us!
Nicola Pennells
Very efficient and professional
Provider response
Thank you for your feedback, Nicola! We're glad to hear that you found our service efficient and professional. We appreciate your support!
Raizerker
Worked with them to remove racoons from my chimney. They came out, put two traps on the ground, and left them for 2 days, then came back to pick them up and got nothing. When I called several times to get a response to why they didn't finish the job, we were handed off several times and they promised to get back with us. Never heard from them. Weeks have passed and no luck to get back with them. This company is incredibly irresponsible and should not be trusted. They charged us before doing the job as well, big red flag for a company.
Provider response
Raizerker, we appreciate you bringing this to our attention and we will look into this further. Thank you.
SundaraS SampathK Doraiswami
Called multiple times, even emailed the photos, but no follow up
Provider response
Thank you for bringing this to our attention. Please contact us at (614) 457-1140 so we can get more details and look into this further.<br>
Rachel Pletcher
They are good nice very respectful people yes they were good people
Provider response
Rachel, thank you for taking the time to leave this review for Rose Pest Solutions. We are glad to hear that you found our team to be respectful and nice. We strive to provide excellent pest control services while still maintaining a high level of customer service.
Nicole Moore
Paid $300 for them to come out and put some traps under the sinks. Took them about 10 minutes to walk around. Our bug problem never stopped! They are still present. It didn’t even decrease! We never found a single one dead or trapped. I basically threw $300 out the window. When I contacted them about this and asked if they could come back and re-treat or do something different for the money, they said I could pay the full charge for them to come and do the same thing. Extremely disappointed. We have no choice but to use a different company. Don’t waste your money here.
Provider response
Nicole, we appreciate you bringing this to our attention. We apologize that we weren't able to meet your expectations in this instance. We'll look into this further to see if there's anything we could have done differently.
Carol Elder
I called the Columbus location about our wood damage this Wednesday and got the Toledo location. The woman who answered said she would forward the info to Columbus. When I hadn't been called back by later Thursday, I called the Columbus # again and got a gentleman. He told me a technician would be out Friday between 8-11. Friday at 1:20, no one had come yet, so I called back. The same man answered the phone and said he would contact the technician and call me back in 5 minutes. It is now Saturday at 11:30 and he hasn't called me back. It's a shame, because I had heard nice things about Rose.
Provider response
Carol, we apologize for the miscommunication and will investigate further. Thank you for bringing this to our attention.
E'yen A. Gardner
Don't use these company. Pro: Available, friendly staff Cons: Dishonest, Unprofessional The technician was friendly. He came and did exclusion work on a hole on my roof. That night we heard noises on the roof and we scheduled them to come back to make sure nothing broke through the exclusion work. The same technician came and said nothing broke in but there were baby raccoons trying to get out and he would have to trap them. He said he saw new paw prints on where the hole used to be so we paid. The next 2 days another guy comes and sees nothing. This guy who is the supervisor of the technician said nothing was in my attic and took photos and he didn't know why we were told there was. So we paid for a service we did not need. I asked for a refund that day but was told he would call back and let me know. No call back. On top of that the last day they came to retrieve the traps. It was raining so they took the one of the attic but left the one on the roof. They did not retreive the one on the roof until 45 days later. I would suggest waiting for another pest company instead of using them because they are available. They are available for a reason.
Provider response
E’yen, thank you for your feedback. Our manager will be calling you to follow up.
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