Provider profile

Ohio Exterminating Company

4.6 stars from 677 customer reviews · 5220 Trabue Rd Suite A, Columbus, OH 43228

  • 4.6 out of 5 stars
  • 677 customer reviews
  • Columbus, Ohio
  • Open 6 days/week
4.6
Rating
677
Reviews
Yes
Claimed
Yes
Website

About this provider in Columbus

Termite, Rodent, Bed Bug, Wildlife, Bird, Ant, Spider and household pest treatments protecting your health and your property. Trusted in Columbus, Ohio for over 85 years as a family-owned business. Located near downtown Columbus and The Ohio State University allows us to provide quick service to Central Ohio residents…

Rating breakdown from customer reviews

4.6

677 reviews

5
554
4
46
3
11
2
11
1
45

Customer reviews for Ohio Exterminating Company

KC

Katy Capestrani Sherman

2mo ago

What a lovely experience with this local company. They were kind, efficient, personable and did not once oversell me. They came out for an inspection of what we thought were carpenter ants and within seconds provided us factual information and details on next steps. While I hope we never have pest issues going forward, I’m genuinely sad I can’t use Ohio Exterminating Company for all home repairs.

Provider response

Thank you, Katy. We really appreciate your kind words. Thank you for your business and taking the time to write a review.

VG

Venkata G

3mo ago

Called for a termite inspection. Spent 10 minutes on the phone only to be transferred to another rep who had zero information from the previous call. When I pointed this out, the response was “I don’t get it” — no accountability, no attempt to understand the issue, and no acknowledgment that this was their problem. The transfer tactic feels deliberate — exhaust the caller, reset the conversation, and the next rep covers for the previous one. Completely unprofessional. Wasted my time. Will not be using this company.

Provider response

Venkata, I am sorry this happened and will look into this issue immediately. I have not received a complaint like this before, as our office staff has been with us for years. Please call me and I will take care of this for you. Thank you, Andrew 614-294-6311

LH

lang hawj

5mo ago

Fantastic service. Looking forward to working together.

Provider response

Thank you, Lang. We look forward to a continued excellent business relation as well. We appreciate your business and taking the time to write a review.

ED

Erin Delffs

6mo ago

Great customer service. Professional and quick service at home.

YR

yan ren

6mo ago

I have been a customer for around 6 years. Every time they got the issues managed.Elisa picked my phone call, and she helped me calm down. I was really panicked. She gave me suggestion. Jason came to office and he is also so friendly and professional. Thank you for the help. The Mickey is gone.

Provider response

Thank you, Yan. We appreciate your many years of being a loyal customer. I'm glad we were able to help you. We appreciate your business and taking the time to leave a review.

RW

Renee Willliams

8mo ago

Very professional and timely service. Easy scheduling. Since the bees were in the ground and no nest removal was done I felt the price was too high. Service only required water and spraying of chemicals. 🤷 I paid over 200.00.

Provider response

Thank you, Renee. We appreciate your business and taking the time to write a review. I am glad we were able to take care of your yellow jacket problem. Some of the hidden business costs for stinging insect services are ER Visits, Dr.'s visits and paid time off when our technicians get stung.

TM

Tina Miller

9mo ago

We have used Ohio Exterminating for over 25 years. No hits.

Provider response

Thank you, Tina. Wow, over 25 YEARS of being a great customer. Thank you so much for your many years of business and taking the time to write a review. We truly appreciate it.

BA

Bridget A

9mo ago

I don't believe in bad reviews, but I believe in honest reviews, so here it goes: I signed a contract with this company, and the first time they sent a guy out all was great. He was very detailed and did a good job. We had an ant problem and it took two treatments, but it got resolved. Then, after three months, I got a very unfriendly call from a lady who informed me that they would come out to our house on.... time.... We h ad plans, and I dared to let her know about it. The 'meeting' got postponed. The guy came out and ask us what we wanted him to do, which I found odd. Shouldn't he know what to do? Isn't there any paperwork? He did the job, not sure how, though. Then today, two months later, I got another call, which I missed. I called back. A very unfriendly lady informed me that they will be at my house in two days. No questions about my schedule or availability. This time I had enough. I canceled the contract, told her that I didn't appreciate the way this all worked and informed her that I can't just drop everything and for the exterminator. She hung up! I would not recommend working with this company until they teach their people how to answer a phone politely. Also, perhaps they need a reminder that the customer is still the one who should have a say in the WHEN meaning date and time.

Provider response

Hi Bridget, I am very sorry you had a bad experience with our team. You choose our discounted seasonal plan where we come out three times per year to treat the exterior perimeter of your house as a prevention and the interior of your home as needed. We call to notify you in advance of the day of service so you know we will be on your property. If you need any interior work done, we can always reschedule that appointment or come back another day to treat what is needed inside during a time that works for you. This is why our tech will ask you if you have anything inside you need or want treated. If our seasonal service plan and scheduling doesn't work for you, we also offer as needed pest control plans where you can call us and schedule the day and time slot for service that is convenient for you. I hope this helps explain our scheduling and service options we have available for our customers. We allow our customers to choose which service plan and scheduling works best for them. We hate to lose your business and would love for you to continue being a customer of ours.

RS

Ray Starkey

9mo ago

We needed help with rodents in our shed. We called Ohio Exterminating and they had someine there the very next day. Its been three weeks and no new activity after the first week. Great service and people.

Provider response

Thank you Ray. We are happy to help

HK

Harry Kougendakis

10mo ago

We have been a customer for Over 25 years. We have been very satisfied. But the best thing as far as I’m concerned is the technician Don. He knows his stuff. That’s why he’s the only person I expect to be at my place ALL THE TIME.

Provider response

Thank you, Harry. We certainly appreciate all 25+ years of your business. I'm glad Don is able to take such good care of you. Thank you again for loyal business and taking the time to write a review.

RR

Ray Radel

10mo ago

Easy to schedule and showed up on time and took care of the problem!

Provider response

Thank you, Ray. We appreciate your business and taking the time to write this review.

KG

Krista Guagenti

10mo ago

Ohio Exterminating has been great to work with! Very responsive, effective, accessible, accommodating and thorough! Highly recommended!

Provider response

Thank you, Krista. We appreciate your business and recommendations. Thank you for your business and taking the time to write this review.

SG

S Geddis

10mo ago

Yellow jackets are gone. We are very happy.

Provider response

I'm glad we were able to eliminate your yellow jacket issue. Thank you for your business and taking the time to write this review.

GH

Gregory Hood

10mo ago

The company was on time, polite, and courteous. I would recommend.

Provider response

Thank you, Gregory. I'm glad everything went smoothly. We appreciate your business and taking the time to write this review.

DC

Danny Callanan

10mo ago

Amazing work, also offer a 60 day free re-visit! Mariah Was very friendly and knowledgable!

Provider response

Thank you, Danny. I'm glad Mariah was able to take such good care of you. We appreciate your many years of business and taking the time to write this review.

RH

Robert Helton

10mo ago

Very large yellow jacket nest got terminated in a shrub close to my mailbox Great job by Ohio Exterminating Co.

Provider response

Thank you, Robert. I'm glad we were able to eliminate your yellow jacket nest. Thank you for your business and taking the time to write this review.

KR

Kate Reidel Brown

11mo ago

Ohio exterminating is awesome. Came by around 4:30 in the morning to remove a huge hornets nest in my tree! Always will use them/ not sure if Jim came by this time but I saved Jim’s card after the first time I used them - great company

Provider response

Thank you, Kate. I'm glad we were able to treat and remove that large hornets nest for you. We appreciate your business and taking the time to write a review.

TG

Tommy Gallo

11mo ago

Came out early in the morning I never even heard them. They took care of a very very severe yellowjacket infestation in my home. They guaranteed if it wasn’t handled correctly the first time I could call them back indefinitely until it was… However there was no need. One visit And it was all taken care of. And the young lady on the phone who takes your information and set the appointment is extremely friendly. I would highly recommend a service because I’m telling you I had a serious problem they were inside the siding inside the concrete brick And I haven’t seen one yellow jacket since they treated the problem.

Provider response

Thank you, Tommy. It was a very large active yellow jacket nest. I'm glad we were able to eliminate it in one treatment for you. We appreciate your business and taking the time to write a review.

LS

Linda Spencer

11mo ago

I called Ohio Exterminating for a wasp nest under the eaves on my first-floor roofline, and the experience was outstanding. They scheduled me in an early 6–9 AM window, and Nick arrived fully prepared with the right gear and a clear plan. He first applied a foam to neutralize the wasps, waited several minutes, then followed with a thorough aerosol treatment—working carefully for 15–20 minutes. He returned to seal the nest area and explained exactly what to expect (activity should drop within a few hours to a day). Two days later, there’s no visible wasp activity—exactly as promised. Nick’s professionalism, safety focus, and communication were excellent throughout. After a frustrating experience with another provider, Ohio Exterminating was a breath of fresh air: prepared, methodical, and effective. If you need wasp removal done right the first time, I highly recommend Ohio Exterminating and Nick.

Provider response

Thank you Linda. We appreciate your kind words and the opportunity to take care of your wasp problem.

JS

John Sugar

11mo ago

Professional,timely and efficient

Provider response

Thank you, John. We appreciate your business and taking the time to write a review.

BY

Blanche Yoli

11mo ago

Very professional came and got the job done was on time

Provider response

Thank you, Blanche. We appreciate your business and taking the time to write a review.

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