About this provider in Columbus
Pestmaster Services is an eco-friendly pest control firm serving all of the Columbus Metropolitan area. Our green approach to pest control keeps your family, and your home in mind while eradicating all of your pests, from ants to wildlife.
Rating breakdown from customer reviews
3
12 reviews
Customer reviews for Pestmaster Services
Olilu Mgbalu
Called them in July 2021 due to chipmunks borrowing in yard. The lady I spoke to on the phone said that they would charge an initial $99 fee which would then be included as part of the total fee of $350 once the tech came out. Instead, they charged me the $99 + plus tax and an additional $357. The tech came out and placed 4 or 5 chipmunk traps around the outside of the house and claimed he would be back out 5 more times to check on the traps. Since then, no one in my family has seen anyone come out and the chipmunk problem is worse than when they came out. Wasted money.
Amanda Peck
They did a great job getting rid of my squirrel problem! I would def recommend them!!
Dan Binzel
Had Pestmaster come out to complete an inspection. They went through my property carefully and addressed possible issues and solutions to fix issues with wildlife entering the house. I valued the service due to recommending fixes that were much cheaper and DIY rather than having unnecessary and costly fixes done by Pestmaster. Overall provided reassurance of issues not coming back and a cheap fix.
Jessica Bonds
Great service! Jeff was thorough, professional, friendly, polite, and respectful of my home. Offered additional service plan to prevent future pests upon inspection of various problem areas. Also did great with my super hyper dog.
Provider response
Jessica,<br><br>Thank you for the kind words.
Leslie Nartker
We used them to have moles removed. They said they completed the mole removal. We noticed we still had the moles so I called back within the warranty period but couldn’t reach them and they didn’t return any of my voicemails. So when I finally reached them they said we were out of our warranty time and wouldn’t come out without charging us.
Provider response
Leslie,<br><br>Your last service was on 04/08 - Your 30 day warranty was over on 05/08. We have phone and email records, you did not try reaching out until 05/31, which was after your warranty period. We offered you a solution to prevent moles coming in from neighboring properties and you declined to sign up for the additional coverage.
Alex jsuxhx
Very happy with service.
Provider response
Alex,<br><br>Thank you for the kind words!
Steve
Technician never showed up or called on his scheduled time. They said they would refund my money been over 2 weeks and still no money, so not a very responsible company.
Provider response
Steve,<br><br>You were called by the office to warn you of the technicians late arrival. You canceled the service during that phone call, and were refunded back to the card you placed your deposit with. Bank times vary and we can not control that side of things.
Dan
Went on groupon looking for an exterminator. Pestmaster had a good deal listed - but turns out its really a scam. Their groupon said a 1 time pest control: "Interior and Exterior PestControl Treatment for (Up to 2500 Square Feet) One time treatment for any of the following pests:" One time means one time, right? Not so much. Was told by the lady who answered that using the groupon in fact signs you up for a yearly, monthly service. SMH. No where is that mentioned on the groupon. Other exterminators choose to be transparent and list that the groupon is the start of a quarterly service. Not Pestmaster - they clearly list it as a one time service but then try to scam you. Stay away.
Provider response
Dan,<br><br>I am sorry this is the info you were provided. We have some new office staff currently in training and there may have been some misunderstanding along the way. The groupon deal listed is in fact for a one time service, and not a quarterly plan.
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Treatment and cost guides before you call
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