About this provider in Columbus
Lawn Doctor of Greater Columbus provides expert lawn care and pest control services to homeowners in the Columbus area. We understand that a healthy, beautiful lawn is the foundation of a great outdoor space. Our experienced professionals offer customized solutions tailored to your lawn's specific needs, including…
Rating breakdown from customer reviews
4.9
502 reviews
Customer reviews for Lawn Doctor of Greater Columbus
Michael Stanco
Tech is great and always delivers. Appreciate his willingness to answer questions and not rush to only get the job done.
Provider response
Thank you Michael for your positive feedback. We appreciate the dedication of our Techs and we will continue to do so. -April
Greg Blackwell
Great job!!
Provider response
Thank you for the fantastic rating, Greg! We're delighted to hear that you were pleased with our service. Your support means a lot to us!
robert fortin
Very happy with my first application.
Provider response
Thank you so much, Robert! We’re glad to hear you’re happy with your first application and found our pricing reasonable. We appreciate you trusting us with your lawn care and look forward to keeping your lawn healthy and pest-free all season long!
Robert Vinicky
Great experience as usual. Thanks!
Provider response
Thank you for the rating, Robert! We appreciate your support and look forward to continuing to provide great service.
EA
great service. They have done a good job to keep my lawn looking nice.
Provider response
EA, Thank you so much for your rating! We greatly appreciate it!
Michael Crane
Kyle appeared to do a great job
Provider response
Thank you for the rating, Michael! We appreciate your support and look forward to continuing to provide great service.
Jamie and Angie Decker
Scott was great to work with and very knowledgeable. He shared some great advice and very practical next steps!
Provider response
Hi Jamie and Angie,<br><br>Thank you both for the 5-star review! We’re so glad to hear you had a great experience with Scott. He takes a lot of pride in making sure customers feel informed and confident, not just serviced.<br><br>It’s great to hear his advice and next steps were helpful—that’s exactly the kind of practical, personalized care we aim to deliver.<br><br>We appreciate you trusting us with your seeding, weed control, and pest control, and we’re excited to help you achieve a lawn you’ll love all season long!<br><br>— Your Lawn Doctor of Greater Columbus Team
Angela
Our lawn tech today made sure the dog was inside before starting and then picked up any dog toys he found hidden in the yard and put them in the porch before fertilizing! I appreciate he didn’t just go over them.
Provider response
Hi Angela,<br><br>Thank you so much for the kind words and 5-star review! We love hearing this. Taking care of your lawn also means taking care of everything in it—including making sure your pup is safe and your yard is respected.<br><br>We’re especially glad your technician went the extra step to move the toys and look out for your home. That level of care is exactly what we strive for.<br><br>We truly appreciate you trusting us and look forward to keeping your lawn looking its best!<br><br>— Your Lawn Doctor of Greater ColumbusTeam
John Stout
Excellent service.
Provider response
Hi John,<br><br>Thank you for the 5-star review! We’re glad to hear you were happy with both the price and the service—that’s exactly what we aim for every time.<br><br>We appreciate you trusting us with your weed control, and we’re here anytime you need us to keep your lawn looking its best.<br><br>— Your Lawn Doctor of Greater Columbus Team
Gary Carlson
Everything was done well. Fast, thorough and efficient.
Provider response
Thank you for your positive feedback, Gary! We're pleased to hear that you found our service fast and efficient. Your satisfaction is important to us, and we appreciate your kind words!
Adam Scalzo
Very responsive and willing to discuss all my questions and make recommendations based on what I need. Easy to communicate with and thoughtful in all of their responses.
Provider response
Thank you for your 5-star rating! We appreciate your support and are glad to have you as a customer.
Jon Packer
Jack and his partner are great representatives of your brand. Friendly and helpful. Thanks
Provider response
Thank you for the review, Jon! We’re happy to hear Jack and his partner provided friendly and helpful service. We appreciate your support and look forward to taking care of your lawn again!
Bob James
Reliable and professional in all areas including back office stuff. The grass always looks good and is almost weed free. Only problem is that it grows too fast. I get multiple offers from competitors each year and have never been really tempted to change.
Provider response
Thank you so much Bob! We value your loyalty and look forward to continuing our partnership with you!
Jim Gause
Very nice and pleasant personality. Great customer service 👏
Provider response
Thank you for your kind words, Jim! We're delighted to hear that you had a positive experience with our team and appreciated the customer service. It's always our goal to provide a welcoming atmosphere. Your feedback means a lot to us!
Lael W.
From signing up, to my first service, the Lawn Doctor has shown top-notch customer service.
Provider response
Hi Lael, thank you for the wonderful review! We’re thrilled to hear that your experience—from signing up through your first service—has been top-notch. Providing excellent customer service along with effective weed control and lawn pest control is always our goal. We truly appreciate you choosing Lawn Doctor and look forward to keeping your lawn healthy and beautiful all season long!
Kim Anderson
Technician Jack Sellers has been doing excellent work. The grass looks great & on a personal note he’s informative, very pleasant & a hard worker. Very happy to have him looking out for my yard!
Provider response
Kim, thanks for taking the time to provide feedback on Jack and Lawn Doctor of Greater Columbus. Jack takes a lot of pride in his work and we are thrilled your lawn looks great. Thanks again, Scott
Angie Lupton
We signed a seasonal pre-paid contract with them. We were unhappy with their services. We did not see any improvement in our yard and it actually looked worse. We obviously chose to look into other companies. They showed up the next season and provided a weed and seed treatment and sent me a bill. I called and told them I wasn’t paying for something we didn’t ask for and weren’t happy with, and they told me that they would send me to collections if I didn’t pay. There are much better landscaping companies in the area who actually provide a good service and don’t try to trick you! Although, I understand why they would need to do this based on the results we saw from their services last year.
Provider response
Hi Angela,<br>Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience.<br>We do make every effort to communicate upcoming services clearly, including sending renewal letters at the end of the season, automated reminders by email, text, and phone prior to each visit, and a pre-season email announcing the start of services. Our goal is never to surprise anyone, and we regret that this process was frustrating for you.<br>We did offer a complimentary follow-up visit with our owner to assess your lawn and discuss a resolution. We understand you declined and have requested no further communication, and we fully respect that moving forward.<br>We appreciate your past business and truly wish you the best with your lawn care moving ahead.<br> <br>Sincerely,<br>The Lawn Doctor of Greater Columbus Team
Ty Sauer
Lawn Doctor recommended a complete re-seeding of our yard and we decided to move forward. Months later, the grass grew back in patchy (leaving divets and empty spots throughout the entire yard) and it looked and felt worse than before the re-seeding. Needelless to say, I was frustrated. However, after an assessment, I will state that Lawn Doctor cares about their customers and delivering quality as they are rectifying my yard and making things right. 3 stars as the re-seeding process is long and emotional; and results are not immediate. (In my case, it took 3-6 months before I could even realize the yard needs more assistance which results in additional unwanted frustration).
Provider response
Hi Ty,<br><br>Thank you for this feedback. I would love for Scott, the owner to meet with you and address your concerns. He also said we can definitely come out to reseed the lawn for you this Spring. We've tried to call you, but it has gone to voicemail. Please give our office a call so we can set up an appointment.<br><br>Thanks,<br><br>Robyn/Office Manager
Greg Roth
Yard was worse off after having them perform a season worth of work and spending a lot of money.
Provider response
Greg, thanks for the input. However, I checked our database and we have done no services for you ever. We have provided you with a quote but have done nothing on your lawn. We would appreciate it if you would remove this review. Please call our office with any questions. Thanks, Scott
Roy St. John
Cost out-of-proportion to work/time: Fact= Fertilizer + Soil Enrichment + Mole Control. The technician was on-site for 9 MINUTES (1:21 pm-1:30 pm). Total Invoice charge=$277. After previous service (same items and cost), I emailed the office about my concern regarding the cost, given the tech's time on site (15 minutes that visit). Even allowing for overhead and travel time, the hourly charge is still outrageous. I was told it was standard practice, and that it was how they kept customer costs down. I never heard from the owner. The only reason I didn't give 1 star is because the treatments are good and the office manager is excellent.
Provider response
Roy, thank you for feedback. Our equipment can apply multiple products at the same time. Our costs are competitive and you have three services on most visits. We are doing our job properly and you have said your lawn looks good; these are the services we have been providing for years and that you signed up for. You can certainly scale back on the services to lower cost. If you would like to meet in person with myself and our service manager, please give us a call. Thanks again, Scott
Charles Little
All of the glowing reports must be for a different lawn doctor company than the one we get. Granted, we have a somewhat odd shaped yard, but in all the years we have used them they have never figured it out. I have pleaded with them on numerous occasions to take 30 seconds and get a map off the auditor's website and they have completely blown off my requests. The result it that we seldom get 100% coverage of lawn chemicals, which we are paying for. I have gotten so tired of calling to have them come back out and finish their shoddy work that I seldom call if it isn't a huge area of our lawn that they missed. Last week they missed a huge area again, but have they taken my advice and gotten a map to send with their tech? I seriously doubt it. In addition we were fed the excuse that the tech was new - it should be their responsibility to train their staff and maybe not send them out right away on a more challenging job. My advice is to go elsewhere unless you have a perfectly square well-defined yard. Definitely NOT RECOMMENDED.
Provider response
Charles, I am sorry that we missed a portion of your yard. Per our discussion, we will be out tomorrow to take care of the areas we missed. I apologize for this mistake and we will refund your money for the first two services of the year. Thank you for your feedback. Scott<br><br>Update: I met with our technician and Mr. Little to discuss the situation. It turns out that the technician used a push spreader instead of a stand-on unit and Mr. Little did not see the push spreader tracks, though they were there. The push spreader does not leave as noticeable of lines. We completed the work in full on the initial visit. We refunded Mr. Little the entire year's prepayment. I asked him to consider removing this review as we completed the work. He refused despite our company doing our work properly and professionally. His initial argument is his review was based on us not doing an area of his lawn but we did do this and were disappointed he would not remove or, at least, revise his review.
Qusai Hamed
They have unprofessional service they were supposed to come every Friday to cut the grass but they didn’t show up or text me Won’t recommend them.
Provider response
Hi Qusai, we believe this review may be meant for a different company, as we do not provide mowing services.
Rudy Smith
Had Lawn Doctor for 2 years. The 1st year we had no problems and they were very attentive to our lawn. The 2nd year (current) was a huge disappointment. Our yard had numerous issues with crabgrass, weeds, etc...Also a fence which makes the back yard accessible, was broken by a Lawn Doctor employee and was never fixed after repeated requests and conversations between the Lawn Doctor leadership stating that it would be fixed. It took over 6 months-(from May to November) for them to tell me that it couldn't be fixed but that they would complete an aeration to "make up" the fence not being fixed. The aeration was never done as well. We will be finding another lawn service.
Provider response
Rudy, in my message to you today, I stated we would pay for the fence repair and do your aeration as well at no cost. Last year was very, very wet and many lawns were too wet to aerate as was the case with yours. Aerators are very heavy and can cause significant damage to a lawn that is saturated. Please give me a call to discuss. Thanks.
Jordan Murphy
The person who did my lawn lied about doing the full job. When i called them back and questioned them about it they will not return my phone calls. Beware make sure that they are actually doing your yard!
Provider response
I am deeply sorry to hear about your experience with our service. We strive to provide exceptional service to all our customers, and it’s clear we fell short in your case.<br><br>Could you please provide us with more details about your situation by emailing us at group235@lawndoctorcbus.com or calling us directly at 614.771.1589? We want to address this issue immediately and make things right.<br><br>Your feedback is important to us, and we are committed to improving our services. Thank you for bringing this to our attention, and I hope we can resolve this to your satisfaction.
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Treatment and cost guides before you call
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