Critter Control of Columbus

Very thorough in checking for any and all points where a critter could access the house. The tech explained everything in detail as they went too. Definitely would recommend them for all issues with outside critters!

Excellent service and they were able to resolve our problem. They were the fourth company we had out to our business and the first company to find the issue and solve it!

They provide “above and beyond” service. Employees are knowledgeable, skilled, ready to take the time to answer questions. I would not hesitate to refer them. Not only are they5 star, in my book I also give them 5 “ Bravos”

It turns out that I had a community of squirrels living in my detached garage. Tyler came by and looked over the area and told me his plan. I looked over the traps and the vent covers that would be used. Tyler was professional and explained the process. I'm pleased with the results. It was like I was running a motel for squirrels! By the way, I had hired another pest company prior to bringing in Critter Control, so now I know how a good company operates. Thanks

Tyler was so courteous, kind, professional and super helpful. He was thorough and answered any and all questions. Thank you Tyler and Critter Control.

Great company to work with. Fast and friendly service.

TYLER WAS VERY PROFESSIONAL EXPLAIN THE PROBLEM RECOMMENDED A SOLUTION WIFE AND I VERY PLEASE WILL USE AGAIN

Response time was excellent. Critter Control immediately took action on the first visit without it just being a 'consultation'. They made multiple trips without increasing the agreed upon price and resolved the issue. The couple of times I called the home office, a person picked up every time. I would definitely work with Critter Control again.

With a return of the relatives and children of the determined Mother squirrel, AJ has been as persistant as a big game hunter utilizing his experience and patience to outwit both squirrels and skunks.

I had worked with a couple companies previous to this one with no success. They seemed the most competent and also had good communication and reliability.

Everyone who came was professional and nice. They took care of our vamit problem. Thanks to everyone.

Had a raccoon hiding out in my chimney due to a damaged chimney cap. Tyler was friendly and communicative during the process. Raccoon was trapped and new cap put on within a week.

They did a wonderful job. They were timely in the initial response late at night. Very happy with their assistance.

Waste of $500+. DO NOT HIRE!! They left traps in my yard for 3 weeks. Never changed tactics when it didn't work. At the final visit the worker filled in the hole to make it seem as though the groundhog was caught, when it clearly was still living in my yard. There was no response from the office after several messages were left asking why the traps were removed when the vermin was still obviously present.

Not very knowledgeable, too expensive, I called in another company for a third of the price, did a more thorough inspection and applied the inspection cost to the total job.

I am usually a positive person but my experience with critter control was not a positive one,very poor communication.and overpriced.The tech who did the initial assessment for a squirrel problem never checked the attic only the outside,did catch 2 squirrels though,recommended repair of corners.One day after they removed the cage,found a hole in bedroom ceiling,heard scratching,I called another company who checked the attic and found 2 squirrels who had built nests and had torn out mesh barrier in peak.I feel the initial assessment was not thoroughly done.I can not recommend the Columbus,Ohio office.

Critter Control of Columbus representative inspected my attic for over $300. He said that I had many bats and gave me a quote for about $1800. There were no pictures provided to me of my attic to back this up. He did not physically see any bats. I could tell the rep wasn't sure. I called the office expressing my concern that the inspector wasn't sure. After two weeks, they sent another person to come out unannounced and look externally at my house. He said that it was definitely bats. He found bat droppings at the point of entry. I called another company and decided to get a second opinion. Their inspection was $150. They fixed the problem on the spot for $200. The grand total was $350. The took many pictures for and explained exactly how they inspected the attic. They said that I had maybe one seasonal bat and several seasonal mice. They closed the point of entry. Their work in guaranteed for one year. I would not recommend Critter Control of Columbus.

Very disappointed in the service we received. We were charged an exorbitant fee off $299 for an "inspection" that was never mentioned for setting up traps. I have paid home inspections for that price with detailed reports. Fine if that is the cost of an inspection, give me my money's worth and have a report but there is no report. No transparency in the costs associated and even if that is the cost, what a ripoff. Edit For Customer Transparency: That cost of $299 "inspection" does not include the cost of setting up traps. Setting up traps are an additional $79 for inside and additional $40 for each outside trap. So a grand total of $575 (does not include additional cost to come back out).

I was shamed because I am Afroamerican, Senior Citizen and Handicapped. I did agreed to pay for services which included an inspection, cage to catch the critters if I did have a critter and take it away from my attic for an extra $30. I was told upon inspection, there was a hole where the vent had blown away and the critter had crawled into my attic. The attic was cked and there was no sign of any activity. The cage was installed on the roof. I, then was given recommendations that I needed more work coming to a total of $684. I refused because I had already paid $322.45 on 9/28/2023 I asked if I could buy one of the vents that they were charging $477. I was told to wait until the critter was caught. I had a handyman to measure and purchased the vent for me. He discovered that I had no hole, there was a screen already installed so no animal could enter the attic. He stated that were evidence that squirrels had climbed the tree from next door onto my house and all I needed was to buy the vent that costed $81.01 and cut the tree down and he charged me $100 for parts and labor. Totally $181.01. There was a big hole by my front yard whereas a critter had dug. I called Critter Control and asked if I had to pay another $322.45? They replied, no charge for the cage but $90 plus tax for each trapped critter to be taken away. I was extremely upset. I told them to come get the cage that my handyman had taken down and I was going to report them to the BBB. They came and got the cage. I want a refund for them lying to me about their service with I didn’t need

Traps set for skunks 3 times. Never trapped a skunk. Skunks still spraying on east side of home nightly. Didn’t get much for our money! Would not recommend. Mary Ann Reed

Paid $300 for ground hog control. Over a month, I saw the ground hog many times. The company used apples and marshmallows only and wouldn't change bait to target the ground hog. (i.e. dandelions, clover, lettuce, peanut butter, ...). They wouldn't work with me. All they caught was raccoons (marshmallows) and possums. Even to the last day, they were using marshmallows, which ground hogs don't eat. All the service personal would say is this works for us. I also asked to shut the traps at night to avoid catching nocturnal animals and they told me this was stop my service.

My experience was horrible! I did not get what I thought I was contracting for. I needed your company’s service to remove a critter from my attic, determine how the critters were getting in, and eliminate the entry point. What I got were multiple squirrels trapped OUTSIDE the house, a list of 11 things that could be done to my house, and charges to my credit card of nearly $650. As far as I know, a squirrel is still in the attic, and how it got in remains open and unfixed. When I was told there would be an inspection and assessment of the problem, I thought someone would call me afterwards to discuss what they found and advise me on the best way to proceed to resolve the problem. No one has ever called and explained anything. When I called to ask when someone would contact me, I was told that list of 11 things I was sent on December 6 was the explanation. I was so confused because the assessment was not completed until December 14. The list had one service alone costing $656, and I had no idea if that service would fix my problem. I was given no explanations, I only received multiple charges to my credit card. Now the “assessment” is over, and I am in the exact place I was when I called your company to fix the problem. This has been a total waste of money. The problem is unresolved. I still need a company to come out and fix whatever problem I have that is allowing squirrels to get into my attic. This feels very close to a scam.

I had some bird nest in my attic and another vent that was located on the side of my house. THE BIRDS WERE NO LONGER HERE. The technician was was able to manually remove each nest while on the outside of the dwelling and I had 3 vent covers installed. I'm very disappointed in the amount that I was charged for the services. My total bill was $590, and I do not recommend this company because they are too pricey for the work performed. Also they charged $79 for each vent cover. Had I known that I could have gone to Lowe's and gotten the for less than $10 a piece. When I called the office to discuss the final bill, the only answer that I got was that's just what we charge, especially when asking about the vent covers. I DO NOT RECOMMEND THIS COMPANY AT ALL, UNLESS YOU DON'T MIND GETTING RIPPED OFF.