Provider profile

Columbus Pest Control

4.6 stars from 96 customer reviews · 1510 W Broad St, Columbus, OH 43222

  • 4.6 out of 5 stars
  • 96 customer reviews
  • Columbus, Ohio
  • Open 5 days/week
4.6
Rating
96
Reviews
Yes
Claimed
Yes
Website

About this provider in Columbus

Since 1946, Columbus Pest Control has been effectively controlling pests in the central Ohio area. A family-owned business, Lonnie Alonso, his sons, and staff are committed to providing the most effective pest control services based on an assessment of actual pest infestation for commercial and residential customers…

Pests handledantsskunkwaspsraccoons
Praised forcourteous
Methodspesticideto treat a house for bugs

Rating breakdown from customer reviews

4.6

96 reviews

5
79
4
7
3
3
2
1
1
6

Customer reviews for Columbus Pest Control

CG

Cristina Guzman

1y ago

The young lady who served me was very kind.

AD

Anthony Darden

1y ago

They have what you want and need but they are expensive.

MA

Muhammad Ali

1y ago

Nice

NR

Nancy Rhynard

1y ago

Experienced and excellent service.

AB

Angela Baldwin

1y ago

Used their services twice now! Great communication, very helpful and friendly! Did exactly what we needed them to do at a better price than other we had used in the past! Will only use them for all future needs! Paula is awesome and helped me with all my questions and Rick did a great job around our house! Highly recommend!

LA

Laura Ayres

1y ago

A wonderful family owned and operated small business, outstanding service, and friendly and knowledgeable staff. They are the only ones I trust!

LS

Linda Sloan

1y ago

Awesome company! I recently had wasps in my walls and they were finding their way into my home and I am deathly allergic to bees! I called after hours and couldn't believe it when I got a return call telling me a tech was on his way after being out of town to attend his uncle's funeral! He made quick work of the nest and the entrance and even came inside my home and killed the live ones in the house. That's service! And I thought the cost was quite nominal from what I got quoted the next day from a couple other companies plus the other companies wanted me to sign a contract to get my home sprayed a few times a year. Columbus pest control just said to contact them if I needed anything else. You can't go wrong with this company! 5 stars! Thank you Columbus pest control!

LB

Lisa Bishop

1y ago

Highly recommend this company! We’ve been using Columbus Pest Control for over thirty years and have once again gotten excellent service for an excellent price. Their technicians and office staff are courteous, knowledgable and provide great service!

LB

Lamonte Benberry

1y ago

They have everything u need to get rid of ur uninvited guest.

BM

Blaine Mcdonald

2y ago

One of the more expensive places I've come across to treat a house for bugs I've done it myself and get rid of The unwanted pest but the staff was very nice very polite

TH

Tim Hamilton

2y ago

We have them come out twice a year. They are always on time, courteous and go above and beyond.

CG

Caroline Graf

2y ago

Don't use this company. The business model is a scam. They make money by charging you $125 for each visit. We paid nearly $500 and continue to have a skunk under our front steps in Dublin. I realize we're dealing with a wild animal but to pay $500 and not have the issue resolved is absurd and poor customer service. When the trap caught an innocent raccoon and the area smelled of skunk, Rick, the employee said he wished he had known it was a skunk as he would have handled it differently. Isn't he the expert?

KC

Kathy Coury

2y ago

Great place to answer your questions and recommend what you can use. I buy my pest control from them every year

CE

Carolyn Edwards

2y ago

Great People They Work Hard To Make Sure Your Satisfied And Do A Great Job

AN

Andrea Niemela

2y ago

They were informative & knowledgeable. The employees were friendly and professional.

BL

Barbara Lucas

2y ago

Great experience! They even killed a wasp nest they saw while they were visiting for ants. It's been about a year and the ants have not returned!

BG

Brett Grygo

3y ago

Would not recommend.

Provider response

Brett,<br>Sad to see our exterior treatment was cancelled before we could help eliminate your issue. I enjoyed our conversation and Congratulations again on your beautiful new home.<br>

JM

Joseph Menninger

5y ago

Poor communication.

JC

Jeff Campbell (Franchise)

5y ago

Their stuff has gotten a bit pricey and they dont have a catalog of their products on their website. I feel they should if they want to attract new customers.

SL

Skylar Lewis

5y ago

I was calling around looking for different pest services, but I didn't actually use Columbus pest control I went with somebody else. I went ahead and gave them three stars because I've heard good things about them.

LT

Lawrence Templin

7y ago

If I had an option to give 0 or -1, I would do that. I called Columbus Pest Control on Wednesday morning to discuss possible squirrels behind gutters on my house. The lady that answered my phone had no interest in helping. She finally gave me outrageous quotes to, in my opinion, get me off the phone. If that was her goal, it worked. I had no work done and will not call this company again.

Provider response

Good morning Lawrence.<br>I'm sorry your experience did not live up to your expectations. As a locally owned family business we here at Columbus Pest Control pride ourselves on customer service!<br><br>After discussion with my office manager we find no record of any squrriel calls from Wednesday, but we want to be sure we're able to handle this situation appropriately. Please feel free to reach out to me at brian@columbuspestcontrolinc.com or 614-279-3814. I'm looking forward to speaking with you and helping resolve this matter.<br><br>Have a great day!

JJ

Jai Jones

8y ago

Had me drive from the north side to the west side for a product they didn't have and i call them twice before going. The woman was very rude.

AP

Alex Perez

8y ago

Just sold me a addictive for pesticide not what I need it 115.00 and it didn't work

NB

Ni Burton

10y ago

They declined to quote me a job...not sure why...but definitely reveals the customer service priorities of the business.

DM

D M

12y ago

The woman at the front desk was very nice and helpful. The item the item i bought came to $176.55. I came home and found the exact product on the internet, commonly priced around $75 plus shipping. looked at my receipt and realized that it said all sales are final. other than the fact i could have spent half as much and the NO return policy the rest of the service was good.

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Treatment and cost guides before you call

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